Facility is lovely and they always seem to get me in right away. Prices seem fair and the location is great! But the best part is the customer service. I needed new contacts ASAP but I was having issues with my insurance. Every office I called was polite but told me they could not see me till June. However, the receptionist at Attitude ( I think Alexis?) suggested she call my insurance and see if they can get me covered now! I was blown away! She bent over backwards for me and saved me a good $100 to $160 :) read more

The lady doctor was so patronizing that I couldn't wait to get out of there. Plus she tried to sell me their contacts for 30/box when you can get them on-line for 1/2 the price. She then tried to convince me that they were different contacts. I am 40 years old and have been wearing contacts for over 20 years - I don't need someone to treat me like I am 10. Yeah, Attitude Optometry is the right name for this place. read more

I had my eye test done at Attitude Optometry, and it was well worth the $60. The optometrist was friendly, thorough, asked a lot of questions before and during the examination, and made some helpful recommendations at the end. I didn't plan on purchasing lenses or glasses that day, but I did notice that they had a decent selection of very nice frames and an extensive range of lenses. I'm sure I'll be going back there again! read more

They are great!!!! The Dr is fantastic and I highly recommend them to anyone!! The front staff has always Ben great too!!!!!!

Attitude optometry is one of my favorite optometry offices, although it is a drive from where I am. Dr. Bartolome is a genuine, stand up optometrist, takes her time and gives great advice whenever I need it. I had iritis from being hit in the eye with a ball and she was practically able to diagnose it over the phone, although I did see an ophthalmologist the next day. Recommend her if you need a good optometrist. read more

I'm giving this place a 5 star rating based on multiple visits to the store. I've been a customer of Attitude Optometry for seven years now, and I can honestly say I've received the best, most personalized service I've ever received from an optometrist. The doctor gives through eye exams and actually remembers who you are. In contrast, I used to go to Linden Optometry in Pasadena, where a different doctor saw me on each visit. One time I went to Attitude Optometry to see the doctor because my eye had swollen. The doctor saw me without an appointment and determined that I had pink eye. She gave me some drops for my eye and sent me home with a medical excuse not to go to work. But the real heart of this establishment is the optician, Stewart. He's been in the business for a good 20 years, some in London, but most of it in Los Angeles. Stewart is attentive and very knowledgeable and has an eye for picking out frames. Between my brother and I, he's probably helped us pick out 6 to 7 prescription glasses and sunglasses. He's always been helpful on the small stuff as well--things like adjustments to the glasses, getting replacement lenses (because of scratches), getting a new case, etc. I can't say enough about the level of service and professionalism of this place. You're not going to get this level of customer service, especially after you've already purchased your glasses, at other sales-driven optometrist stores. The place is located in a strip mall on Ventura Blvd, right across from a Starbucks Coffee. You get all kinds of foot traffic in that area, including celebrities, people who hit you up for change, musicians etc. I wouldn't judge the establishment based upon the foot traffic outside (as one YELP reviewer did), but on the quality of the service inside. Mention "Liverpool" to the optician, Stewart, and you're likely to get even more favorable treatment! read more

Great doctor, great service! I drive over the hill from to see Dr. Bartolome. :)

Went in there to get my 6 year old's eyes tested. To my surprise, the female optometrist said she needed reading glasses. OK. I trust the doctor. My daughter wears glasses for a year. Get her eyes tested somewhere else. They say she never needed glasses. So my daughter has to go through the trauma of wearing unnecessary glasses for a year so someone can make a sale? Horrible. What could be worse? Don't go here. read more

Attitude Optometry and Dr. Bartolome are who I would recommend to my friends and family. The "Attitude" of the office is laid back and there are no pushy sales tactics. I am extremely happy that I found Dr. Bartolome. I am really surprised to see the bad review for this place because my experience was way above what I expected. read more

Dr. Bartolome and the staff of Attitude Optometry are methodical, helpful and patient. The eye exams are thorough and Dr. Bartolome takes her time and answers every question fully and with enthusiasm; her dedication to her profession is apparent. My teens are also patients and they like going there because the staff are young and friendly and the selection of frames is very comprehensive, whilst I appreciate how every cost is explained and the fact that the Dr. works with her patients to keep the costs down. The staff at Attitude Optometry truly understand how hard it is to select frames and they were very honest with their opinions on what style suited my face, even though it meant I would be purchasing one of their least expensive frames. When I found I couldn't adapt to progressive lenses the Dr. made an exchange and was meticulous in ensuring the new glasses worked for me. I'm very pleased to have found such a friendly and efficient optometry office and will be recommending it to my friends and family. If you don't live or work locally then it's definitely worth the drive. read more

Excellent customer service and I love my new glasses. The doctor takes her time with each patient and the staff are very helpful.

They were able to accommodate a last minute appointment. The doctor was thorough, gentle, and explained everything clearly. The ladies at the front desk were very helpful, friendly, and accommodating - plus they seemed to like each other and their jobs, which is a plus. The store is rather small though with a nice range of quality lower-end to higher-end frames to choose from. Plenty of parking and close to Rite Aid, groceries, and other shops. read more

Dr. Bartolome ROCKS. To say she's a good optometrist is an understatement. She's passionate about what she does and it shows. She takes her time with me, she easily answers every question with care and detail, she surrounds herself with a super competent staff and the best thing? She is a truly kind human. I've never seen her without a genuine smile and she even took a look at my baby's eye infection when she was just a few months old. This eye doctor is the real deal and I can't recommend her highly enough. read more

Dr Bartolome is the BEST optometrist I've seen - and I've been seeing them for about 25 years. She was super knowledgeable, spent a long time with me, was never rushed and did a very thorough exam. The reception staff was super sweet as well. All around a great experience!! read more

I saw the doctor today, for a routine exam and fitting for contact lenses. For the first time in several years, I am typing this without my glasses/contacts combination. She also noted some possible serious health issues, based on her observation of changes in the blood vessels of my eyes. She's made a change in the brand of contact lenses as well. At her recommendation, I see my primary physician tomorrow for likely vascular issues. I can't recommend them more highly. read more

Every time I come in they front desk girls are always very polite and fun to talk to. The doctor is knowledgable and very personable making me feel at ease even though it had been quite some time since I'd been to an eye doctor. I hadn't had glasses in years and never contacts but I desperately needed them. Within days after my eye exam I had both glasses and contacts in my prescription. I can actually see and it's so amazing! They were so patient in helping me and my very indecisive boyfriend choose frames. I'm very grAteful! read more

I recently did business with this Optometry and it was the best experience I have had. Dr. Bartolome is patient and sweet; she listens to your concerns and makes great suggestions. They have a broad variety of eye wear, which is FANTASTIC. Great, reasonable prices and the turnaround time is outstanding. I ordered my prescription glasses on a Saturday and had them on Tuesday. I give them 5 STARS......you guys are AMAZING! read more

I've been coming here for the past 2 years and I can't say nothing but good things about this place. The office staff is always friendly and extremely helpful and not to mention the doctor. She is very knowledgeable has great bed side manners and very patient. They also have a great variety of glasses and contacts to choose from!! This place is great everyone should go see them! read more

LOVE THIS PLACE! Went for this first time yesterday and we really enjoyed it. They allowed my girlfriend and I to get an appointment together and treated us with respect and kindness! The doctor and Alexxis were so awesome- explained everything clearly and no question was a stupid question to them. Happy to call this place our regular optometrist now! read more

Such a pleasure coming here. Everyone is so pleasant and incredibly professional.

Recently switched to Attitude and could not be happier with 'Dr. Jen' and the entire staff. Professionalism, people skills and great selection of frames, contact lens options, etc. The best! read more

Very friendly service! They had a great selection of glasses and even found the ones I was looking for.

It was my first time visiting an optometrist and I was very satisfied. They are very professional and friendly. I needed glasses as well and they have a great selection. The doctor even took the time to show me a few glasses until I found one that was the best fit. I will definitely be coming here again! read more

Great experience! Loved Dr. Bartolome... the whole process from beginning to end was smooth and effortless- from being greeted by the front staff to the eye exam and lastly choosing a pair of frames that best suited my budget and fit my personal style. I would highly recommend this optometrist, thanks to the front staff especially because they were really nice, patient and helpful when it came time to decide on a pair of frames and I couldn't decide . They are the first people you see when you walk in and their jovial and upbeat attitude makes all the difference. I will definitely be coming back! read more

The staff at Attitude Optometry and Dr. Bartolome are awesome. They are my new go to place for anything eye care needs. Highly recommended. read more

Extremely thorough eye exam by the doctor who explained every step of the way. She took her time and made sure my prescription was spot on. The women behind the front desk were extremely kind and patient as I tried on about fifteen different pair of glasses looking for the right ones. Even waited as I sent photos of me in the various glasses to my kids fur their opinions. Highly recommend. read more

Purchased Maui Jim prescription sunglasses , and they are amazing!

Great customer service! The doctor is extremely knowledgeable and very thorough. She takes her time and is genuinely caring. The staff provides great service. The selection of merchandise is awesome. Look no further this is the place for you. read more

Dr. Bartolome was very nice and professional. They have a good selection of glasses and will listen and accommodate your needs. Definitely recommended. read more

Wow. Talk about super nice, friendly and informative. My first time in and the place is so nice looking. I was running late and they were super accommodating. It's a clean nice facility. They are in my favorites for sure. read more

Absolutely amazing. The kindest people in Studio City! I had attachment issues to my eye doctor in Michigan and finally went on a limb to try somewhere new and am so glad I did because they are incredible and I intend to go to them as long as I'm in LA! Thanks again! read more

They are way to understaffed. Their staff wasn't very knowledgeable. And their store layout lacks imagination and style.

I've never written a review but felt after THIS experience, I must! This O.D. is the WORST in so many areas of business and customer service !st. I just learned the "VERY custom" contacts she fitted me with at $75. a box, I can get for $46. a box. Dr. Rouya made me believe I was getting such a very special contact "just for me" BULLSHIT! #2. 2 weeks ago, my last contact fresh out of the package tore so with only one contact in I rush down to the office and explain what happened and could they please give me a trial or something. The man behind the counter pointed to a sign and said, that is not our fault and besides, your contact is "SO SPECIAL" we don't carry any extra's here. I've worn contacts for 15 years, only one other time have I been in this situation and my last doctor handed me a months supply of lenses...when I only needed 1. THIS place turned me away and said, the doctor is gone for 3 days, talk to her when she gets here...ARE YOU KIDDING ME! The Blessing in all this is I found the SAME contacts for almost 1/2 the price. Oh and by the way I have NEVER seen a business in this beautiful area with a chain and lock on the front door that's fit for a castle...the thing is HUGE!! it says, I don't trust people (just my opinion) and I also agree with William F...she preaches some sort of spirituality and does talk to you like a child....she's a CON Artist, OVER PRICED and HEARTLESS. read more

Dr. Bartolome is the BEE'S KNEES! I randomly blurted out "I've always wondered what the back of my eye looks like". She left the room and two seconds later returned with one of her college text books and showed me a few pics! It was awesome. All the staff is extremely friendly too. THUMBS UP! read more

ABSOLUTELY fantastic in all departments. The most thorough eye exam I have EVER had in my life. Optometrist was extremely thorough and after the exam she offered me a pair of trail frames with my new prescription so I could walk around the store and test out the new prescription, absolutely the very first time an eye doctor has done that as part of their exam, and I have been wearing glasses for over 40 years. I have never seen so clear in my life. I was also tested for contact lenses too and since I've had eye infections before due to using my contacts for longer than I should have and also was buying them from discount places as soon as I was given a pair of contacts at this office, contact lenses never felt this good in my eyes. There is a very extensive range of choices in terms of frames to choose from, frames that were very reasonably priced compared to most places I have been to. BUT the best thing about the frame selection is the BRILLIANT optician that works there. He knows his frames and selected a few frames for me that worked perfectly, he wasn't pushy as has been my experiences with opticians, he was simply looking for a pair of frames I would be comfortable in and also ones that would give me a look I wanted. The optician was extremely helpful, even going as far as popping out sunglass lenses out of a pair of sunglasses so I could try the frame on to see if I liked them without dark lenses, so very accommodating and simply the BEST optical experience I have ever had and I've worn eyeglasses for over 40 years. A really great experience as I was made comfortable and it seemed everything that was done was for me to have a smooth experience having my eyes tested, fitted with contact lenses and also selecting a cool pair of frames. Highly recommend this place, they have the BEST attitude! read more

I have been coming here ever since Dr. Bartolome took over the office. I can truly say that they provide the best service and I always walk out happy. The staff is extremely friendly and helpful and the doctor takes the time to answer all your questions. They make you feel very welcome from the moment you walk in. I also love their selection and am always able to find a great pair of glasses that I love. I recently upgraded to a Persol frame and am very happy with how it turned out. I see clearly and have a stylish pair of glasses, what more could I possibly want?I look forward to my yearly eye exams because the doctor and her staff make you feel like your time matters. Thanks Attitude Optometry for the great service! read more

Have been coming to attitude optometry for a couple years now and my experience with Dr. Bartolome and her staff are ALWAYS friendly and helpful. The exams are very thorough and friendly, as she actually corrected my contact lenses that were ill fitting from a previous optometrist. She is always available for follow ups and any questions I have. I'm so glad I made the decision to start coming to attitude optometry. They also have a great selection of affordable and high end frames, being as indecisive as I am Dr. Bartolome actually takes the time to help me pick out frames that are most flattering to my face and budget. I would definitely and have recommend friends and family to her practice! Another plus is a cool gadget she has that allows you to see what your prescription is right there in the office. I have also purchased a couple pairs of awesome sunglasses as well. Thank you Dr. Bartolome, you are the absolute best and I look forward to being your patient for many more years! Keep up the great work!! read more

This place is fab! I've come here twice so far and have found Dr. Bartolome to be very attentive and knowledgeable. She makes it obvious she loves what she does. They are very thoughtful about the products and service they provide, and the selection of frames is excellent, with stylish options for a wide range of budgets. I tried on some Samas and fell in love!!! The staff was friendly and they didn't try to upsell me with crazy diagnostic tests or anything else I didn't want or need. I will definitely be back. read more

I have worn glasses since I was four years old so I am very selective on where I go. I am incredibly happy with the office visit, new prescription, and new frames. read more

what a wonderful place with great people who truly care about their clients. My young daughter had her eyes test there and Dr Bartolome was so patient with her. She really made an effort to get to the bottom of her headaches. The front staff were just delightful and so helpful with picking out frames for her. I would recommend this place to anyone who needs an optometrist and wants a more boutique experience (as opposed to the big corporate sales pitch). Plus conveniently located in a mall with a pharmacy, coffee shop and grocery store. read more