I had Attic Star rodent proof my crawl space and attic. They also cleaned, disinfected, and replaced the ducts in the crawl space and insulation in the attic. The rating was hard to figure out. The work was completed in a satisfactory manner. However, as the work was nearing completion. I received a phone call from the estimator that the job had been misquoted and that it would cost me an additional $3,000 after a small manager discount due to their error. I felt trapped, and reluctantly agreed to the $3,000. When I advised other professionals of my experience they were shocked that the company did not absorb this for customer service and ratings reasons. I called back after reviewing the other quotes. Attic Star's cost was higher per square feet for cleaning, disinfecting, and insulation than competitors. Had I known the real cost and received an accurate quote, I would not have selected them. I did receive a partial refund of $1,125 of the #3,000 extra I paid. Better than nothing, but I cannot say I'm a fully satisfied customer at this time. Be careful because their website mistakenly says they give accurate quotes to avoid surprises! Obviously, not true! read more

Attic star is a top notch company from start to finish. Chuck was incredibly helpful in answering my questions. I called other companies and they simply were not as knowledgeable or as forthcoming. He helped me get the information I needed to make an informed decision. Dave came by my house to provide the estimate for the job (Attic cleaning, rodent proofing, insulation replacement, and duct cleaning). He was very approachable and never did I feel like he was trying to sell me something. He was very professional and gave advice to me straight. Finally, Omid who came with his crew to carry out the work were timely, nice, and friendly people. Due to certain field conditions and unforeseen circumstances, Omid recommended against duct cleaning and showed me pictures of my rusted out ducts! This was in order to prevent further damage to the ducts by using the cleaning machine. I took his advice and Attic Star went the extra mile to ensure that I was fairly compensated since duct cleaning was removed from scope (Thanks again, Chuck) All in all, I would highly recommend these guys. Worth every penny. read more

Great honest people that did a great job assessing my attic and gave great recommendations.

My daughter and son-in laws recently moved into a new acquired home and Attic Star just finished a big job for them. Attic Star removed asbestos, replaced 16 old vent ducts with new aluminum ducting, new R38 rolled insulation in the ceiling and ceiling walls and rodent proofing. From a past experience don't get blown insulation. From start to finish I couldn't be more pleased with the work they did for us. I got 3 quotes including a big outfit. I picked Attic Star as one of the potential bidders on the job because they did a similar job for my other son in law and they were extremely pleased with the work. Their salesperson Eli was outstanding. He did a superb job of explaining what he was doing. He didn't pressure me to make a decision. In fact, he suggested I obtain further quotes to confirm that I had asbestos which increased the scope of the job significantly. Through out the process, he wanted to work with me including my pricing concerns. Asbestos removal occurred efficiently. The project team showed up on time and took a little longer (1 day) but they explained their rationale to me. Once again very efficient and clean job since they taped the entire house off. 2 problems arose. First, they inadvertantly cut an electrical code to the air conditioner and the outdoor crawl space was gutted because of access problems. In both instances, their project manager acknowledged both issues immediately and said repairs would be completed on specific dates. In both instances, the repairs were completed on the days agreed to by me and their team. Their handyman was simply outstanding. He created a redwood wooden box outside of the crawl space which was a 100% better than what was their before. On his way out he noticed 2 steel anchors coming out of the cement as part of an old arbor that was recently removed. Hmmm... that's dangerous so we got out his saw and removed this anchors. Great job! All in all from the sales team to the project team and handy man services, I couldn't be more pleased. I would wholeheartedly recommend Attic Star for their honesty, hard work and follow-through---Superb job! read more

Easy to work with. Very responsive. Take all precautions needed during this pandemic. Would recommend for sure!

Great company they have been taking care of us since we herd a noise in the attic. Flexibility in scheduling has been great as well. I would recommend them to any who has a rodent problem. read more

Eden , Danny and nir just finished replacing all my air ducts and replacing all my insulation. cleaned out my attic, air seal Rodents Proofing . They were on time, professional, and very friendly . Highly recommend Attic Star and this team! read more

Project Manager Zabi and team did a great job. Our attic was infested with rat droppings. The team did a great job removing them and other debris in out attic and crawl space. They also installed new insulation on out Attic. they were able to complete the job in time anf to our satisfaction. read more

These guys are great! They go above and beyond to get the job done. They did a great job of the removing the rodent droppings and insulation, replacing the insulation, and restricting rodent access in the future. By far the nicest thing was that they helped me get down all the stuff in the attic that my mother left when she passed. And then they hauled all the boxes and junk away too at no extra charge. Thanks guys!!! read more

The crew did rodents proofing to our entire attic and all the entire house! Somi, Eden, Eddie did great job!!! They were so kind, professional, friendly, and really cultivated such a great experience for us, i can say they been very professional and know what they doing! I'm highly recommend Attic Star! read more

So glad I picked Attic Star! Their team was so professional and had such great attention to detail. I'm very happy with the results! Who knew insulation would affect energy consumption so much?! These guys know what they are doing, that I know for sure! read more

Attic Star was able to come out for a cleanup job on short notice. Ron and the crew were prompt and quick completing our insulation removal/cleanup in half a day (small 1200/sqft house). The crew was very polite as they arrived and my kids were rushing off to school. All traffic areas used by the crew were prepped before hand and thoroughly cleaned after. All in all, I'd call them again! read more

BEWARE, UNPROFESSIONAL AND VERY RUDE! Zero Customer service skills. I fixed an appointment for duct insulation inspection between 12noon and 2pm, and informed them that I have a hard stop at 2pm and it will be good if they can finish the inspection by then. On the appointment day I had a doctor appointment at 11.30 so I expected I might be little late and informed them if they can come by 12.30 and I am okay if the inspection exceeds little later the 2pm. The technician called me that he is running late and he will be around 12.50 pm.., I said that's ok so that I should be at home by then and I was at home by 12.50pm. But he came in earlier and called me and left. Since I was on call with doctor I missed the call. When I called them again to see if they are still near by. The guy called Chuck on the phone, who scheduled my appointment was so rude to me and don't have any soft skills what so ever and yelling non-stop and didn't give any chance to talk and give any explanation. Even if it is my mistake there is a way to talk and express it! The guy on the phone is just yelling non stop. Update: Ok your owner called me and apologized, for your behavior and asked me to remove the review and tried offer a free service and amazon gift card for removing this review. Since that didn't work you are coming out and accusing me. If you guys did everything right then why do you have to call me again. No wonder why you have all 5 star review. read more

BEWARE! Attic star is not a licensed contractor. They have no lability insurance and they are not listed under the California State Board of Licensed Contractors! They tried to send me a fake copy of there liability insurance but gave me a bogus address and policy number. If you don't mind caring the liability of damage to your house or injury to one of their workers then they are the company for you. Just beware people. Do a little homework on ALL CONTRACTORS! You'll be surprised! **Used the link below to check any contractors license and insurance bond. Protect yourself and your family from liability and verify a contractors professional training before you let someone work on your home. http://cslb.ca.gov read more

I received quotes from two other companies before selecting with Attic Star. Ron came out a week ago for a consultation and quote. He was honest, knowledgeable, and thorough. The price he gave was within my budget for a 2,000 square foot home and scheduled for the work to be completed in less than a week. Sean and his 4-man crew arrived on time. Similar to Ron, Sean was very efficient, clean, and thorough - prior to the start of the work they laid plastic coverings so my hard wood floors and furniture did not get scratched or dirty. He even identified and fixed key areas where I could potentially have a pest problem that two Orkin employees missed the prior two weeks. Other than the noise from the equipment, the crew worked quietly throughout the entire project. They cleaned and disinfected my attic and crawl spaces prior to laying out the new insulation. Sean also got up on my roof and fixed two ventilators that did not have any screens. Once the work was completed, Sean and his crew cleaned up after themselves. read more

We got new ducts to replace our broken-down old ones, as well as the rodent-proofing services. Great work overall by Hamid and the install team. There were a couple of minor issues left at the end of the day - a slight airflow problem with one duct in the back of the house and a crawlspace that wasn't quite cleaned up - but Ahmad and his crew came right out to fix it and did a great job. read more

These guys are cowboys who don't know the building code. They will happily stuff your unventilated attic with fiberglass for a reasonable price. They are polite and efficient. And your entire roof assembly will rot in about 30 years and you will have to scrape it all off and rebuild it entirely including the studs. BTW, they strong arm their clients into writing positive reviews. They wouldn't leave until I wrote the review they wanted. I changed my review when I learned what a dangerous job they did. They called me up and complained about it. They remain remarkably resistant to the notion that they should know the building codes for the work they're doing. What jerks. read more

TAttic Star did rodent Proofing work on my house with new EcoBatt insulation. I am very satisfied with their work. Very clean and professional. Thank you guys! read more

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It was by far the best experience I have had when it comes to finding contractors and working with them for house work. The team is very responsive, well-informed and helpful. Eric conducted the first inspection and was very patient to answer all my questions and make sure I understand everything about insulation and rodent proofing. The team that came on to conduct the work was led by Omaid and also was very respectful of maintaining the cleanliness at the property, answering all questions, making the right suggestions and providing all the information we needed. Finally Carmello conducted the follow-up inspection and he went beyond what defines as his duty to help us and ensured everything is perfect. Chuck was the co-ordinator across all the tasks and has been very quick and helpful as well. I would definitely recommend them. read more

After getting a few estimates for our rodent control project, I decide to go with Attic Star and I never regreted. It was a one-day project for rodent proof and attic insulation replacement. Omid and his workers did a good job in sealing all the crackers around the house and on the roof. Our attic was quite messy with rodent droppings so I was very happy with the result after they cleaned it up and installed the new insulation. I'm not sure if the rodents have gone away after the work, but they left some traps and will come back in 3 weeks to follow up. During the job, they also found that our A/C ducts are very old and torn up, and recommended me to have them reinstalled. The next day, Zabi and his team spent a whole day working in our attic and crawl space to get the job done. They did an awesome job and even replaced a duct that's no longer in use with no extra cost. Zabi suggested me to have vapor barrier laid out in my crawl space as he noticed moisture building up which will do harm to our foundation. I ended up having him come back another day to install the vapor barrier and like the result. Overall, I think the project managers are very knowledgeable and easy to work with. Their workers are professional too. Would recommend. read more

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If I could give them ZERO STARS, I would. Take your business anywhere else. Attic Star is INCOMPETENT AND UNPROFESSIONAL !!!! Please read my story below to understand why. Day 1: 30 minutes after my appointment and no one has arrived or even called. I called the main office, and they advised a technician was on his way. Surprisingly a technician called me within minutes saying he was late. What a coincidence that he calls to inform me he is late AFTER I call the office inquiring where he was. The technician arrived 45 minutes late with an assistant. Came to the door in a full Tyvex suit (white clean suit). I was happy to see this. I inferred he was conscious about keeping my house clean... I was wrong. After he entered, I noticed the suit had been reused. It was dirty and I saw pieces of insulation stuck to it. Neither of them put on booties and they tracked dirt onto the carpet. I explained to him everything I wanted and I received a "deer in the head lights" expression. I asked if he understood. He said yes, but I had doubts. He and his assistant went into the attic. Again I had to explain what I wanted because he was not understanding. I asked for R30 batts laid across the ceiling and radiant heat barrier installed on the rafters. Nothing crazy or abnormal. His assistant spoke only Spanish, and he spoke no Spanish. Watching them try to communicate was painful. I stepped in and began translating things so they could work together. How can they get any projects done when they can't event talk to each other?! After the painful show of poor communications, the technician comes down and walks across my carpet, tracking insulation pieces behind him, and sits at my dinning table still wearing his dirty "clean" suit. He finally admits that he has no idea what a radiant heat barrier is. I have to thoroughly explain and educate him about the product, how it works, and why its beneficial. I have to also educate him on the basics of heat loss/transfer... a concept an insulation professional should know very well. I tell him that I will not be hiring his company for this project as I want experienced professionals. He says he'll give me a "great price" if I let him learn how to do it on my house. Um, no! As he left, he asked what my profession was because we had a lot of "nice things". Made comments that my wife and I must "make a lot of money" as he looked around... Ummm creepy. Made me wonder if this guy was gonna come back to burglarize us. I wrote the above review after the technician left. Several hours later a man called and identified himself as the boss. He was very apologetic and sounded sincerely sorry for the poor experience. He admitted that he has had problems with this employee in the past and has disciplined him for this poor representation of his company. He sounded desperate to make things right. He offered numerous options to "makes things right" if I would remove this negative review. He was VERY concerned about having a negative review. Feeling sorry for him, my wife and I agreed to allow him back to do some crawl space cleaning work. He offered to come on a Sunday at 8:30am. He said he'd make our project the highest priority, push others aside and thoroughly commit himself and his team to making us happy again. Day2: Well, its the same story all over again. My wife and I awaited their arrival and nothing... at 9:15am (appointment time was 8:30am) I called the office to find out whats going on. The office assured me that a technician was on his way. I asked why no one had called to say he was going to be late. The office replied in shock that no one had called and deflected the blame onto the technician. Then started making excuses about having to commute from a long distance away. NOT MY PROBLEM! Attic Star set the time and they should have planned accordingly to show up on time! And what a surprise! Seconds after calling the office, the technician calls to say he is late... He tries to shift the blame onto the office by saying it was their responsibility to call. Absolutely unacceptable! Fool me once, shame on you. Fool me twice, shame on me. So shame on me for trying to give them a second chance. I should have trusted my first impression and instincts. I am a full believer that its OK to make mistakes, just take responsibility for them, learn from it, and make it right. I tried to apply that philosophy with Attic Star. They used their second chance to prove how incredibly incompetent and unprofessional they truly are. I highly recommend you take your business anywhere else. read more

The guy showed on time to provide me pricing for attic insulation. Their pricing is very reasonable and you get good quality work. They do a great job, professional and clean. I highly recommend them. read more

So me and the miss wanted to get this annoying mold from the ceiling to stop. Previous owner did a janky job on the insulation. Basically put wall insulation instead of the proper amount. Called attic star got appointment right away with Ron. Ron came in was straight forward and gave me estimate. I found it reasonable. The guys came today an hour early which is fine bc I got up early to be prepared. So they went in prep the place went straight to the attic pulled out bag and bags of old insulation. Then vacuumed all the rat poop and rat proof the attic. I like what was done I like that ppl show up early instead of late. And I like the fact they finished early so I can get other things done. Definitely the ppl to go for attic help. read more

The best HVAC, Insulation, and Rodent Prevention company hands down. My company used Attic Star for their HVAC services mostly - we were impressed with their technician team's work that we called them back for their rodent prevention services. I was especially impressed with the professionalism of their staff - I would definitely use Attic Star again. read more

Ron was very straightforward and explained that we only needed added blown-in insulation and that no cleaning was necessary. The work was done on time and took only 1 hour. The few openings were sealed with foam and the insulation was expertly installed. I was impressed with Ron's thorough evaluation and estimate before the work was completed. Highly recommended. read more

Thanks to Tomer who came in and got all the project into motion and Chuck that help coordinate everything from the office we managed to sort out our attic and furnace. Omid, Umberto, Ramon, and Marco did an extraordinary job cleaning out the crawl space, rodent proofing, and installing new insulation. The new furnace was installed the following day with no effort. The team is very professional, work get done on time, they left a clean house and communicated the situation all the time. read more

We had a disgusting situation. Not only did our newly purchased house have rats in our attic and walls, our attic insulation was covered in rat droppings. Our attic is also a very tight space with really low clearance. Zabi was our project manager and he provided excellent service and made sure the job was done well. We are now rat free and the old ratty, blown-in insulation has been replaced with nice R38 rolls. I would definitely recommend Attic Star. read more

I called Attic Star for an inspection and estimate on Mon, 8/24. They gave me an appt for Wed, 8/26 time range between 10-12. No show. I called back that same day and they said they had it scheduled for the following Wed, 9/2. They apologize and reschedule to Fri, 8/28 between 2-4. Again, no show. Now, I'm frustrated. How can I trust their work quality when they can't even keep their committed appt? read more

Great job Sean! Scenario: A flip home for sale had old feces in the crawl space. Inspector said it would be advisable to clean it out for the next family. Doesn't look good on the inspection report. We decided to use Attic Star after 1 other quote. Sean came 3 hours early for an estimate and did the job in about 3 hours, same day. What did he do: -clean out the poop (vacuum & bag entire crawl space) -sanitize the crawl space(kill the germs ie bleach) -closed up all access to rodents -killed the smell(no more old poop or urine smell) Quick service, friendly, and is eager to do a good quality job. Will use again. Thanks Attic Star and Sean! read more

A few days ago we found out we have rats in the attic , we called attic star and Tommy came the same day and found a few holes in the roof , the next day he sent a team to clean dropping and seal the holes , it's been now one week since they been here and thank god our house rodent free! I highly recommend attic star read more

The people at Attic Stars are eager to please. They installed insulation under our floors throughout the crawlspace, cleaned up traces of an old rodent infestation, and rodent-proofed around the foundation. When I inspected the work the next morning I discovered that we'd had a slight mis-communication about how exactly we'd expected the insulation to be installed, so I called them up to talk about it. They showed up the following day to make it right, and made sure I was happy with the job. Competitive pricing, and pleasant to work with. read more

Got attic / crawl space pest proofing and installing new insulation in attic. Team was great, did the job well and professionally!

Attic Star removed all of our attic insulation, sealed openings and installed new fiberglass insulation. The process went extremely well with excellent communication and on schedule. Workers followed safety procedures with masking, clean up etc. Overall, a very satisfactory project from our perspective. read more

Searched for an attic insulating company. Ron was polite and arrived as indicated. After about 2 mins of checking the space we discussed cost. His was the most reasonable, but more specifically, I liked that he was personable. Additionally he described in detail the entire work to be done and I felt satisfied that it would be done, however as with all contracted work I waited to see if he would indeed show up. He did, with a crew that was larger than normal, but he advised that he was training some new guys so if I didn't mind.....which of course when they are training, usually the work is done well since someone is checking the work completed. Needless to say I felt that the work was done right. He even shot some video from his mobile for me (since I had my hands full with my 18 month old that day). All in all professional and would indeed refer to people I know. Thanks guys. read more

We used Attic Star to do our insulation and rodent proofing/exclusion work. Zabi, our project manager was absolutely amazing. Very professional, courteous, and very helpful. He checked everything multiple times, took pictures and confirmed the work was done 100%. He showed me in the attic exactly what was done. They were very competitively priced too compared to others. Would recommend working with them. read more

This is a follow up review for Attic Star. The day following my Yelp post I received a call from Ron who oversees quality control and customer satisfaction. We talked about my review and the few small issues that were not delivered upon. We scheduled a time for Ron to come back out to my house to review the work with me--and to my surprise Sean showed up with Ron as well. We looked at the three areas of concern and they both went to work to rectify them. If every business had this level of customer satisfaction and quality control it would be a dream. If I could give Attic Star a 10-star rating on Yelp, I would. Thanks guys! read more

The crew at Attic Star is awesome! Their office manager was very helpful, explaining about the process over the phone. The technician that came over was very polite, thorough and went through all the steps that are going to happen in detail! (he also me a good deal!) I received 3 quotes from different companies but Attic Star's bid was the best! I'm super happy and grateful :) Thanks again for all you hard work!! read more

Attic Star cleaned out our dirty rat dropping laced blown in insulation from the 50s! I would have given Attic Star 5 stars, but they were just shy of perfect. I am recommending them. They were polite, on time, kind, hardworking, fairly priced and effecient. They made a couple mistakes but quickly rectified them with action or monetary compensation. I am very pleased with what they did. I would consider them for the new insulation when I am ready for the instal. read more

This is my first review in yelp and I gave it to Attic Star since this is the way I can express my deep appreciation to this company and to the people who took good care of my property during the pandemic in public. I want to call it out loud and say a big THANK YOU to the names I remembered, Chuck, Elizabeth, Jeobanny, Ahmad, Max... You make your company stands out. I always benefit from Yelp when searching and making decisions. I thank those people who provide their honest feedback on Yelp, and now it is my turn to give it back. We used Attic Star to do our insulation and rodent proofing work far back in 2019. The crew performed the work which was far better than what I expected in 2019, and their work exceeded the industry standard comparing with other similar businesses, so I referred the company to my neighbors. After SIP in 2020, those wild creatures went crazy after people limited their activities indoors, and they dug holes everywhere. Accordingly the rodent issue became more serious in our neighborhood. For anyone who has rodent problem in their attic, it is a scary experience at late night when you hear that noise right above your bedroom ceiling. I worked with Attic Star again for my property rodent issue last year without any charges. Their excellent customer service and follow-up work is the core to make them stand out. I read many reviews here about their business, and I can't believe those bad comments. Attic star deserve 5 stars!!! Here is my story. I couldn't forget the call I received from Chuck the day before Thanksgiving when most people were on vacation. Chuck spent an hour with me on the phone to explain and try to provide all possible solutions to my property while listening to my concerns. This was not the first time on the call with Chuck. From his prior calls, he mentioned that he would call me back after collecting further information and he did. Jeobanny was the guy spent most of his time to fix the rodent issue on my property for couple times. I can't even find a better word to thank him. Chuck and Jeobanny went beyond their way to help me out, and there were many moments that touched me so much by what they did just for a regular customer. Elizabeth was so patient and creative to arrange those appointments every time. Good news is the rodent issue finally got resolved after so many tries. Please don't blame on them if your issue was not fixed at the first try. It is complicated when fighting with those wild sneaky creatures. I know my neighbors called pest control company and it costed money just for one trip. When you select the company to work with, please also look at the soft service they can provide. They have 5 years warranty for rodent proof work and they honestly delivered their promise to their customer and they have really stood by their warranty. They are honest, reliable. Thank you Attic Star!!! I wish you also allow us to extend the warranty when the contract is ended in the future. read more

The technician called several times after the job was completed to make sure we are pleased with the service and there is no other issues. The technician also called in advance if they were running late for the appointment. The fee is not cheap but the service is good. Thry know what they are doing. One minor issue, They should cover the area below the attic entrance with plastic wraps or tarps when they work on the attice. They made immediate correction after I pointed out the issue to them. read more