It all started when the original pest control company recommended by our builder didn't have…read moreavailability, so he referred us to Diablo Valley Pest Control. I spoke with Luke, and we were able to get service started right away. Luke is professional, accommodating, and very responsive. The service itself takes no more than 10 minutes, yet it keeps our home bug-free. Highly recommended!

Started service with Luke a couple months ago when I started getting some ant trails in the…read morekitchen. He got me on his schedule quickly and came out for the first treatment. He makes things super easy, communicates well, and does a great job.

I called around all the top reviewed places and decided on Original Rodent Proofing. They were…read morecompetitive, not the cheapest, but Shannon Lee sold me on their work, along with Brandon (owner's) call to check in and answer any questions. Their warranty on work done was another key factor. An electrician found a dead rat and droppings in the attic, so I needed clean up and rodent proofing. In the crawl space, a bunch of the ducts were unattached by wear and tear and plumbing work that had been done in the past (which I didn't know. No wonder my gas bill was so high over the winter!). Shannon and team cleaned everything up, sanitized, reattached the ducts and rodent proofed the whole house on the outside. Apparently the attic was vulnerable, as prior owners' foam had been chewed through in the eaves. After they were done they set traps which will be checked every few weeks. I will update if there are any further rodents but I am confident in the work by the company and team. I highly recommend this family owned company.

Original Rodent Proofers gave me a great quote (not the cheapest but def not the most expensive)…read moreand did great work. It took exactly how long they said it would take and they went through all the fixes and proofing methods they used to get things taken care of with me afterwards. They were communicative and on time. Not much more I can ask. Highly recommend ORP!

After getting multiple estimates from different rodent and insulation companies, I can confidently…read moresay that Honest Rodent Proofing was by far the best experience!!! Best company - by far- in the Bay Area. AND they a the licensed too! Verrrrry important!! Many companies on Yelp are not licensed companies. AJ and his team went above and beyond to make sure everything was done 100% right. They were incredibly thorough, detail-oriented, and took the time to explain everything along the way. AJ especially stands out. He is a very reasonable guy, and transparent with what needed to be done, which sadly seemed like a rarity these days in the business world. I can tell he genuinely cares about doing the job properly and treating his customers fairly. At no point did I feel pressured or upsold (like I did with the several other companies I met with) just honest advice and quality work. He even offered to come over after the job was done to do a final walkthrough and address any concerns (if any) with my dad. The whole team was professional, hardworking, and they clearly take pride in what they do. If you are dealing with rodents or insulation issues and want a company you can trust, go with Honest Rodent Proofing! Thank you AJ, Yami, Jazmin, Aldo, Brian Ray, Sam, Francisco, Esequiel, Clemente, and the rest of the team!!!!

We recently had our home rodent proofed by Brian and Francisco. They were on-time, courteous,…read moreknowledgeable, and friendly throughout the service. They were able to point out the weak spots in the home and how the protections they installed to guard against rodents. Looking forward to the follow up visits and really appreciate the 1 year guarantee. And they made a very cool rodent proof door for our crawlspace!

Had our 3 month treatment for the outside. Jordan was very…read morepleasant and professional cleaning our cobwebs, spraying, and graveling. Thank-you very much as we continue NOT having anymore ants in our home!! I would definitely recommend this exterminator to friends and family. Thank-you, Homeshield!

2 missed appointments by Technician:…read more I had a scheduled appointment on a Friday, in the morning for a termite inspection. The day of the appointment, at the time of the appointment, I received a txt message from the technician mentioning that they would not be able to make the appointment as they were double booked. He proposed to re-schedule the appointment. I had already taken the morning off to meet the technician, with hours and income loss. But, I decided to re-schedule for the upcoming Tuesday. Tuesday comes around, and again I take time-off work and income loss to meet with the Technician, and they don't show up the appointment. This was the second time of missed work and income. I reached out to the Company to advice them and they prompted that they could reschedule me, but at this point my trust was already broken. The Company didn't take my time seriously. Company's should learn to appreciate that their customers are taking time out of their day to meet with these technicians, which translates to missed income or having to substitute the time-off with vacation time that can be used for the family.

I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all…read morethe possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree.

I'm so pleased with this experience. Rick was on time, professional, and knowledgeable. Most…read moreimportantly, he was honest. I thought we needed a particular treatment, and he told me candidly that we did not, and gave free advice on how to solve our problem. Maybe I'm too cynical but I've never experienced that level of candor from someone selling a home service. I'm used to being sold and upsold. Rick's integrity will bring me back should I ever need service in the future, and I encourage others to choose IPM.

Pest Protection Services has been servicing our home for 11 plus years, keeping our home bug free…read morefrom ants, flies, cockroaches, etc. They come regularly for 11 years and had 0 issues with them. Daniel is the owner has provided nothing but amazing service throughout the years. My husband and I are very busy with work and he's been very patient with our schedule and so flexible. Don't trust anyone else with your pest control needs, but Daniel. You can ask me questions for more information about Daniel.

Been a customer for a few years. They offer great service and have excellent customer service.read more

Also see my earlier review 5 Star on work Certech for me with an Ant problem I was not able to…read moresolve myself. Unfortunately, I had another occasion recently to need pest control services in connection with a rat problem I was having. We had used a different service provider 9 months or so earlier and had the problem under control until it wasn't again! The earlier exclusion work that had been performed had been compromised. I had found the likely place they were getting in and had reset traps in the basement; but, because I had had such a good experience earlier with Fermin and Certech, I called them up to get their professional experience and assessment. As was the earlier case with the Ant issue, they were responsive to my call, came out within 24 hours, and just brought a huge dose of professionalism and reasonableness. I don't know what it is with the pest business; but, I just always feel like I am being fed a bunch of scare tactics, oversold, and then left in the end too often with an ineffective solution , a long-term contract and difficulty in following up once they have the contract. That just hasn't been the case with Certech and it stands out as different from their competitors and is also so refreshing. Fermin was as patient, friendly and knowledgeable as he had been when he came out to our house earlier for the ants, and he worked with me to acknowledge the work already done and then advise and recommend only what incrementally needed to be done. He even helped me clear the catches I had in the traps I had set and rebait them. He also confirmed my assessment on the place they were likely getting in and helped me reclose that; but, also took it upon himself to do a comprehensive search for other exclusion gaps including up on the roof when he noticed a place our oak tree was touching the house. At the end, once again differentiating themselves from their competition, there were no exorbitant charges for the visit and no hard sell for a continuing contract. He was so honest he even told me I should be fine now with how things were and just to keep monitoring the exclusion areas and check the traps now and then. And, to call them again if I ever need them. So refreshing and, once again, renewing my faith that friendly, quality, professional service is still available in our community.

Certech Environmental Services was great. Justin came over to inspect a potential termite…read moreinfestation that was flagged by a different contractor. He informed us it was an old infestation and was extremely helpful. Would definitely be in touch in the future if we have any ongoing issues. Thanks again!

Easy as calling the 800 number you get Mrs Tonny amazing sales woman with so much knowledge in the…read moreindustry she assured me my problem will go away ones their experts come and inspect and find entry points . In the beginning I was under the impression she was overselling their service but Mr. Sheldon came and crawled all over my basement , attic and even when up the roof and located multiple entry points , I could not believe it . The price was right on the dollar and so far after the exclusion Ted has come and help me by removing death rodents from my house , I'm planing now to cancel my current pest control and go for their pest control plus Rodent control combo (best price in the area ) no more big corporation companies , let's keep it local !!!! Support the team , love to all . Gracias !!!!!

I purchased the quartly spray service. My home was overrun with ants, coming out of every crack in…read morethe wall. The morning after the very first spray, never saw an ant again. Whatever it is they are doing works.

Job Well done Amores!! Showed up on time was honest and mentioned to wait on the attic. This was…read morethe first person I felt was not a salesman when he first showed up! The team all showed up early and took care of my rodent issue. Extremely professional and no issues. They properly sealed all entry points.

Santiago and the crew were very courteous and hard working…read moresealed up attick well. Lifetime attention in much appreciated...

David was wonderful today and so helpful! Ratman will get…read morerid of all of your rodent issues. We had an abandoned building next to us in a canal and that caused a lot of rodents. Gilbert and his team came to the rescue seriously. So grateful and I highly recommend ratman for all of your rodent issues and bugs and termites.

Really really pleased with Ratman! Gilbert and his team were great! I initially called him for…read moretermites, but he quickly assessed that we had a rodent problem. His team came out and sealed up the house and came back a week later to find no more rodent activity! Love to support a local family owned business. They were prompt and professional. Would HIGHLY recommend!