Strongly recommend Got Rats. 1 Terry is extremely professional, courteous, and reasonable. He understands that when people call him, it's for work/ damage that they would have rather not dealt with in the first place and he is empathetic and kind. 2. The crew that works on home is very hardworking and meticulous. They work efficiently without causing a lot if disruption to owners. 3. The quotes are competitive with other providers. I personally appreciated Terry not upselling me on things or using scare tactics. 4. The follow ups are great for ongoing maintenance! It's a small business and worth supporting ! Thank you Terry and group. read more

Decided to give Got Rats another chance after the owner reached out stating that company improvements should make the service and communication process more seamless. He replied promptly and directly to messages and was easy to work with regarding scheduling and payment. Cesar and a small crew came to do the work, which took a full day, and they carefully covered my new (6 months old) carpet and hardwood floors. They also protected the clothes hanging in my closet (where access to the attic is located) from the dust and debris. Very meticulous and courteous crew! Cesar also sealed several gaps around my garage and laid sticky traps that I had purchased. He showed us photos of problem areas, and was honest when he said we did not require any expensive duct replacement (one of our registers in the house had some droppings) but only needs a small gap taped up. Roxanne reached out to me within a few days to schedule the weekly trap checks, which had slipped my mind. I brought up a couple things that came up after the work was done, and Roxanne assured me that those would be done at the first trap check. Terry is right - Got Rats has significantly improved their communication, and I have no regrets. Would definitely recommend this company and Terry! read more

This review is long overdue. The rat proofing service they provided was top notch, and here's why: The owner's walkthrough and estimate of the premises was a lot more thorough than the other estimates I have received. Even if the job estimate may have incorporated some of the areas/premises/attics/roof, I felt more assured that their estimate incorporated what they assessed. Bear in mind that the estimates vary greatly in terms of how much the companies charge and what they charge it for. So you will want to ask each person questions you may have. They were not the cheapest, but I felt they would do the best job based on our needs. The worker that came to do the rat proofing job did a fantastic job. It was so thorough, and done so quickly despite the amount of work required. We had the crawl space, side storage room, checking attics. That included moving things out of the crawl space to do the rat proofing. All done in 1.5 days by one person. They came back on a regular basis (you make an appointment for the days/weeks they recommend each time), and would continue to monitor the various locations to make sure there has not been issues since the proofing. read more

Terry came early morning, 7 am, to do an inspection. He did a thorough inspection, showed me the holes which need to be covered, was not in a rush during the inspection and also shared pricing transparently. I appreciate the timely response, and courteousness. read more

I can't recommend TJ and the whole crew at Got Rats Rodent Proofing enough! They seriously went above and beyond, and their workmanship and reliability are just top-notch. Before I found them, absolutely no one else could figure out how to solve my rat problem, but TJ's team completely nailed it. Their method is the real deal--they proofed my original home six years ago, and it is still 100% rodent-free to this day. Because they were so successful on that last job, I recently decided to have them tackle my attic too. They cleaned out the entire space, removed all the soiled insulation and rodent infestation, and then re-insulated everything to bring the R-value right up to code. It looks fantastic, and it is already saving me a ton on my electrical bills. They are super friendly, highly professional, show up exactly when they say they will, and do incredibly clean work. Worth every penny! read more

Got Rats Rodent Proofing - Pest Control Near Me - Walnut Creek, California

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Excellent service. Haven't seen rats in over a year. And they demolished a shed outside which was a rat motel for free.

It was overall a great experience working with Got Rats. The initial inspection was thorough, the quote was fair, the expectations were clearly communicated, the staff was courteous and the onsite technicians were competent and professional. Terry the business owner was hands on, knowledgeable and down to earth. Their work came with a 3-year guarantee so it was assuring to work with them. The only minor issue was the online appointment confirmation system seemed to be a bit broken near the end of our trap check period but all the staff were pretty responsive over the phone or text so it was not a big one. read more

So far so good. We have a three year warranty on the work they did so hopefully we don't have to ever use it!

We had a huge rats problem, they were all over our crawl space, attic, and garage, luckily wasn't any in the house. Got Rats Rodent Proofing responded right away with my inquiries. Terry was very helpful, his inspection was thorough, demonstrated his expertise and sharp eyes. Created a very comprehensive solution with itemized work list with options. Their quotation was very competitive as well, good value for the offer. Unfortunately their schedule has a conflict with mine, and we had to get this issue taken care of before my business trip. I wasn't able to acquire their service. Next time this issue comes back, they will be my first call. read more

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We are so grateful we found Got Rats to take care of our severe rodent problem. Rats had entered our garage and gnawed into our crawl space and did serious damage. Really scary. Terry and his team are amazing and after an inspection and plan, we had the main initial phase of the work done. They were thorough and professional. We appreciate the great communication and follow-up as well. We highly recommend Got Rats. read more

Got Rats Rodent Proofing - Crawl space after new insulation and vapor barrier - Pest Control Near Me - Walnut Creek, California

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Terry was very responsive and found our issue right away. I reached out on yelp and he immediately called me back and had someone at my house within two hours to locate and remove some dead mice from our crawlspace. They sent me pictures and explained what they saw as well as what their suggestions are to rectify the problem. read more

Got Rats Rodent Proofing - Dead mice under my house. - Pest Control Near Me - Walnut Creek, California

They were responsive and in general did a good job and appreciate the guarantee to call if we have issues again

Owner Terry is quite personable, knowledgeable, and ethical. His thorough and conscientious nature turns a bad situation into something good. He's been in the business for 21 years and is quite passionate for what he does. Competitively priced - Got Rats is definitely a go-to for your rodent concerns. read more

Wow. He got on my mouse problem within 24 hours of inspecting my place. The 2 guys who did the work were amazing. Our garage was still ceiling high in boxes because we just moved back here. They put them up for us and hauled away our trash, including a dishwasher. And, sucked the mice infected insulation from the attic and replaced it. read more

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As background, a little over 1.5 years ago, Got Rats/Terry/crew came out to rat proof our house, clean out the crawl space, clean out old insulation in the attic and add new insulation in the attic. The crew was very detailed and thorough which took two days. After the project was done, Terry sent out his crew to check every week for activity. After stabilizing the activity, Got Rats came out periodically to check as needed. Just recently, we called Terry and he came out the next day with Carlos to check again and found new openings including 3 dead rats. They immediately rat proofed the area in question and checked all traps. Overall, Got Rats has exceeded our expectations by being responsive including the expertise to help solve our rat problem. Terry and crew are pleasant to work with and conscientious about doing the job right and true to the company's mission. read more

First off I want to state that any review under 5 stars is illegitimate. This company as a whole is phenomenal on all levels: customer service, value for your money, and backing of their work for customer satisfaction, no matter what it takes. Their priority is making the customer happy and rodent free! Terry is kind, reassuring, but also is up front about the reality of the situation, and stands on his word. The saying goes, you get what you pay for. Before going with them, I consulted with our realtor who stated their pricing is reasonable for the hard work they accomplish. So before you take the cheap route, know that with Got Rats, you will get more than the value for your money. Their hard work and determination to eliminate and prevent the infestation is limitless in my experience. They have a solution for your problem if it's rodent related. Dont worry, Got Rats got you! Not only that, they respect specific requests you may have for example they have humane ways of catching these pests if you'd like them to. They cleared out ducting, tossed out any contaminated items in the garage and took it to the dumps, sealed up any areas that could potentially be entry points, and sanitized/sealed garage flooring as well as setting out traps. Before they left after setting out traps, a mouse already was caught meaning they had no where to go but out and progress was made immediately. They back their work with a warranty and if you feel something isn't right, Terry is happy to hear the feedback and resolve the matter. Even if he assesses the issue himself, whatever it takes to provide the best customer service is what he will do. I'm grateful for the service provided as the job was thoroughly completed and in a timely manner. From setting up the appointment for service needed, to the initial inspection, estimate, followed by a confirmation call for appointments, and finally the work completed by Terry and his crew, the hard work these men put into the job is truly admirable. They say if you love the job you do, you'll never work a day in your life and you can truly tell Terry enjoys what he does. He also treats his employees as equals which inspires them to do their best. Thank you again for a job well done Terry (and crew) To the end of the reign of the rats in my home! Praying I don't have to call you to come back ever but if I do, I know without a doubt you will take care of things! read more

Got Rats Rodent Proofing - Sealed garage flooring after the major cleanup. Shelving was removed, floors sanitized, dried, then sealed properly. - Pest Control Near Me - Walnut Creek, California

Got Rats Rodent Proofing was reliable and easy to work with from start to finish. They showed up on time, provided a fair and transparent estimate, and communicated clearly whenever questions or minor issues came up. I appreciated that they kept me informed and followed through on everything they said they would do. They completed the job as quoted and delivered exactly what was promised. While it was a straightforward experience, their professionalism and consistency made the process smooth and stress-free. I would give them 3 stars for doing solid, dependable work and honoring their commitments. read more

I usually never do reviews. We requested a quote from Got Rats for new attic insulation and rat proofing. We had had several estimates prior to Got Rats. Terry (owner of Got Rats) came to our house for the estimate. Terry was extremely personable and understanding of our needs for rodent mitigation. We were having a new roof installed and wanted the insulation replaced along with rodent proofing. Everything promised was delivered. All work crews were professional and got the job done right. A huge Thanks to Terry and crew! read more

Terry and his crew are everything you want in a business. They are punctual, take advantage of every minute( no time out of the day, answering texts on their cell phone ;)) and they are both courteous and friendly. When we had the rodent problem, they came immediately. We set up checks once a week for both the attic and under the house. And by the way, until Terry came, I didn't even know we had a rat problem!! I called him because there was a rat in the yard trunk in our backyard. He noticed that the screens that had been placed under our house had holes in them. As we walked around the perimeter of the house, he found that most of them had been chewed through. We hadn't heard a sound. They went under the house and replaced all of the screens. I figured that all of the rats had run just while they were under the house vacuuming, cleaning up the mess from the rats and placing the screens. Not so. They found three more rats within the next six weeks under the house. They set five traps in the attic and five traps under the house. They also do take away of old insulation in the attic and replace it at a very reasonable rate. Now I can put my clothes back in my closets with confidence that our house is free of pests. ;) read more

Got Rats? Yeah - let me commiserate with you. The endless mess, the constant ruffling sounds in the middle of the night - I thought I could soldier through it myself. I could trap them. I could poison them. I tried and failed. Then I thought I could hire a cheap fix. Don't do what I did and waste time - call Terry & Zohal with Got Rats and let them deal with it. From start to finish, Terry's experience shows. I thought I got them all, but Terry's crew proved me wrong. They found three more entrances I dint even see. They moved literally everything out of my crawl space, then cleaned and sanitized the space. I asked Terry to put in a vapor barrier, but he wisely told me to wait as his team expertly captured the remaining rats. Zohal was a pleasure to deal with and easily accommodated my schedule for the initial visit and subsequent trap checks - she's not a fan of dead rat pics - so through all the excitement of catching them, you need not text her proof of success - she'll take your word for it. I can't recommend this team enough - if you got rats and don't want to keep them - call these guys first. read more

Would absolutely recommend these guys. Terry quoted us quickly on garage and crawl space abatement and prevention. Really appreciate that these guys give a warranty, and were able to schedule quickly! The team members they sent out were wonderful, checked with us on what to do along the way (is this trash?), and even organized a few things that we wanted to keep on our garage shelves. Turns out our roof space (calling it an attic is an overstatement) has rodent issues too, but they gave us a very good quote for cleaning, closing off any holes, and replacing insulation. It was the insulation replacement that drove up the price on that bit, but I'm not sure it had been updated since the house was built in the late 50s. Maybe that's part of why our electricity bills were pretty high, but for a full replacement of insulation it still seems like a good value. We'll see. Will update, but so far I want to do cartwheels. read more

We had a really great experience with Got Rats. Unfortunately we discovered a rat infestation in our attic, which is a pretty stressful thing to deal with, but their team made the whole situation much more manageable. They were also the most competitive as far as pricing. They handled everything from start to finish removing the old insulation, cleaning up the attic, trapping the rats, sealing up entry points, repairing damaged HVAC ducts, and reinstalling new insulation. While they were working, they were extremely clean and professional. They even set up a plastic barrier wall to keep the work area contained and used a large vacuum system to remove the old insulation. Afterward they thoroughly cleaned the space using Simple Green. From beginning to end they were fantastic to work with. Their turnaround time to get the job started was quick, and they kept things moving efficiently. What could have been a horrible experience was made much easier thanks to their professionalism and attention to detail. I would definitely recommend Got Rats to anyone dealing with a rodent issue in their home. read more

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Terry and his crew did a great job with getting rid of the rats, cleaning the crawl space and attic, and sealing all entry points. What a relief to not have rodents roaming underneath the house. read more

I checked out 3-4 different companies for my attic rodent issue and ended up going with these guys. They had the best price and actually knew what they were doing. The tech found a hole by my roof during the first quote visit that every other company missed. I chose the more comprehensive package (cleaning out the old insulation + 4 follow-up checks + new insulation with a warranty). It's a bit more expensive but totally worth it. They spent 2 full days just cleaning and disinfecting. The best part is they didn't rush to put the new stuff in. After they vacuumed and disinfected, they set some traps, and nothing was caught during the first week. During the first follow-up check, I asked the tech to put out more traps just to be safe. They were totally fine with that and added more, and it worked! By the second visit, they had caught the big rodent and cleared it out. My neighbor had a different company do everything in one day, and the rats just came back and ruined the new materials immediately. Definitely go with the scientific "wait and see" way these guys do it. I saw some reviews saying they're late for the appointment window, but I'd just text them to check on the tech's ETA, and they always texted me when they were on the way. This worked out perfectly for me. I could run errands nearby and just head home once I got their message. It didn't mess up my schedule at all. New insulation is in today and everything looks perfect. If you want the job done right the first time, I'd highly recommend them. Just ask for the text update if you're worried about the timing! read more

Got Rats Rodent Proofing - Pest Control Near Me - Walnut Creek, California

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Cleaned up everything well in our yard and laid out traps for the mice. Hopefully everything goes well. Thanks again! read more

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Got Rats was awesome- they are super responsive (same day scheduling on a Sunday). The team came out on Monday and closed all the holes that the rodents were getting into in a matter of just a couple of hours. They even gave me some guidance to deliver to my tenants about ways to mitigate the rats coming back, which was sorely needed. Super reasonable price as well + 4 year guarantee. They also have implemented solid technology for scheduling and bill pay, plus they take credit cards. I would 100% recommended Terry and team to anyone with this issue. read more

I reached out to Got Rats via Yelp to ask if they provide the type of service I need. I got a text within an hour and quickly set up a free in-person consultation for two days later. Terry and his son showed up exactly when they said they would. They were both very friendly. I also appreciated that they took their shoes off when coming in the house without me even asking. Terry provided a few different options for how I could address my gross rodent problem, which I appreciated. I felt he was honest and helpful. Definitely recommend for your rodent needs, though I hope you don't have any! read more

The entire Got Rats team was incredibly professional and thorough with their work. They were timely, did a complete inspection of my home, patched all the required areas and assisted in cleaning out our garage to ensure there were no other hidden issues. Pricing was clear and upfront at a competitive rate. I would highly recommend using Got Rats for rodent removal and proofing needs. read more

Got Rats Rodent team were amazing. They came in on a Thursday 8 am to about 5 pm to our infested basement removing insulation, sanitized the basement, rat proofed around the house and put rat traps. Next day 2 pm until 9 pm replaced all 7 ductwork so we could have heat/air conditioning and replaced the rat traps that were caught. They are a professional team and so helpful and thoughtful. Terry you are blessed with your team. I would highly recommend them anytime. read more

Got Rat Rodents Proofing was easy to work with. They showed up on time and were professional throughout the visit. Terry was courteous and took the time to explain what needed to be done. The estimate was reasonable. I'd surely recommend them if you're looking for rodent proofing services. read more

Super prompt & responsive. I called, and they came when they said they would. They did the work they were asked to do, and did it with professionalism and speed. It was, and remains well worth the cost to ensure rodents are out. And they have done a fantastic job at it. They arrived whenever called, came back, and were there when we scheduled it. Got the traps, reset them, and they informed me of what and how to take care of possible entry and exit points. The guys and gals were super helpful and patient. Got them to come out on weekends too! Who does that? I cannot praise the crew enough for their helpfulness. They are at the top of my list of providers when I have to call, because I have to call. I live in a city. read more

Terry was very responsive and helpful. Really wanted to work with me to get this work done for my home. Highly recommend

5 stars for the company and an extra star for Terry! We've used this rodent control company before and recently worked with them again. The owner reached out and was great to work with, and they had good availability for scheduling. Like any job, small issues can come up, but they handled them very well - they took responsibility, came back, and resolved everything. They also stand behind their work with a solid warranty, which gave us peace of mind. While timing could vary due to a busy schedule, they were clearly dedicated to their work and consistently showed up while keeping us informed in advance. Overall, they've been responsive, reliable, and easy to work with. Based on our experience, we would definitely recommend them! read more

I really appreciate what Terry's team do. I had been having rat issue in my ac condenser and tried everything. Rats still love to live inside my ac unit. I decided to call around to see what we can do. The companies I called just said they can come out and set up traps and stuff. It's not really solving the issues cause I know more rats would come back. Others just didn't have good reviews. Terry's team recommended installing an enclosure for the ac unit. It makes sense. Making an appointment was easy. Zohal was great and efficient. They honored the prior quote with warranty. The team came out and did an excellent job. Moses, Jesse, and I had fun taking pictures of the dead rat too. I hope this is the end of my nightmare. I highly recommend this company to anyone has rats issues. It's better to leave it to the professionals and knowing when the rats come back, I can always call Terry and his team. I'm very pleased with this service. read more

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Our service technician was highly professional and honest. He inspected our entire house for any possible rat entry areas and identified two near the roof. We live in an urban area where there are many wild animals (including skunks!). I highly recommend this company for integrity. I would recommend & use them again if needed. read more

I recently hired Got Rats Rodent Proofing to help with a rat problem in my home, and I couldn't be more impressed with their service. From the initial inspection to the final follow-up, they were thorough, professional, and clearly experienced. The technician arrived on time, explained the process clearly, and did a detailed assessment of the property. They identified all the potential entry points and sealed them effectively using high-quality materials. What really stood out was their attention to detail--they didn't just block the obvious gaps, but also checked vents, crawl spaces, and even the roofline and cleaned out attic Within days, the signs of rat activity completely stopped. They also provided great advice on how to prevent future issues, including recommendations on food storage and yard maintenance. I highly recommend Got Rats Rodent Proofing.. thanks and amazing work... read more

Got Rats Rodent Proofing - Pest Control Near Me - Walnut Creek, California

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After doing a search via Yelp and engaging a few local companies to discuss a property anaylsis and pest exclusion, I decided to go with Got Rats given their excellent reviews. Terry, the owner, came out himself to inspect the house. He was thorough and was patient with all of the questions that I asked. The price offered to seal up all of the openings that he found in several separate buildings was fair. His guys mobilized a few days later and did the work precisely as promised. No up charges, no slight of hand, no new findings. They just did the work, left everything in great condition and moved on. I am now in the middle of a series of their follow on visits where they check traps for activity, post building seal. The follow up visits is part of the pricing, which is a great business practice. Highly recommend Terry and this company. read more

I have a great experience with Got Rats Rodent Proofing. Knowledgeable, very hard working, great communication and really great value for all they did. Highly recommend! read more

Treated us like family. Went above and beyond with amazing and through service that required multiple visits. Kept us in the loop the whole time and took care of us better than my own mother would. Recommend to all. Competitive pricing and stellar service. Out of 9 contractors I interviewed for the job pricing was one of the best and service was unmatched. You will not regret hiring them to take care of it for you. They cleaned and proof and keep coming back to check and double check and triple check. read more

Terry and his team are amazing. 2 prior contractors did nothing to resolve the source of our issue.. The in walked Terry.... Full inspection, immediate remediation work and onsite for 2 following days fulling sealing the house and removing large rodent infestation in the attic space. He even responded to a five alarm fire when a rat appeared in the garage while my wife was home alone. Needless to say we're grateful for him and his team. read more