Teserra provided excellent customer service, offering me more affordable options for my hot tub…read moremotor than any other business I contacted. They quickly replaced everything and even gave me advice on the pool filter. I'll definitely consider them again when I decide to refurbish my pool.

We have had such a wonderful experience with Teserra since purchasing our new home with a…read moreTeserra-built pool. The customer service has been truly outstanding and we're so grateful for the care and support we've received. Cassandra in particular has been amazing. She meets you where you're at, communicates clearly and thoughtfully and makes the entire process feel easy and supported. Her customer service has been exceptional and it's clear she genuinely cares. We're very thankful for Teserra and would absolutely recommend them to anyone looking for a company that stands behind its work and takes great care of its customers.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

AWFUL vendor. L and R pool has left us in the lurch several times since they started servicing our…read moreCondo property at Quail Lakes. The company does not care about the details, they are an awful vendor. We did not have so many issues with our last vendor. The pool seldom works well, the vendor leaves it in a poor state. Most recently we documented them cleaning the pool filters out into our pond and water features, what Great work ethic!

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

We had Melos install our pool about five years ago, and they did a wonderful job with the entire…read morebuild. If you've ever gone through a pool installation, you know it's a major project--but Melos made it feel smooth and manageable. They were efficient, professional, and kind throughout the process. It's clear this is a family-run business with heart. Even after the installation, they've been there for us--answering questions and helping us learn the ins and outs of pool ownership. Albert Melos and Amber (who truly runs the show!) have both been tremendous and a pleasure to work with. Highly recommend them to anyone considering a pool!

When it comes to Service, Quality and Value, we made the right decision to go with Purrfect Pools…read morefor our pool remodel. Michael and his team consistently went above and beyond. Here's our experience: Background: Our 20+ year old pool was in need of a facelift - the original builder had installed PebbleTec up to the coping without using tile above the waterline and so the PebbleTec was beginning to crack. We reached out to six licensed contractors sourced from Yelp, Angi's list and Thumbtack: (1) Purrfect Pools (2) Gardner Outdoor & Pool Remodeling (3) Dream Coast Builders (4) Blue Dream Pools & Spas (5) Aqua Destiny Pools (6) Luxury Pool Design & Construction. Of those six, only three (Purrfect Pools, Gardner Outdoor & Pool Remodeling, Dream Coast Builders) followed through by meeting with us and providing quotes - even after multiple follow up calls to the non- responders. Of those three who provided quotes - Only Michael from Purrfect Pools followed up to see if we had questions and he even provided regular updates and pictures of current pools that he was building or remodeling. He got the job because of this follow up. *Service*: We are so happy we went with Purrfect Pools - that same attention to first class service was carried through from the start of the project to the finish. Michael provided a really clear quote, with milestones outlined, he prepared us for the "what ifs" since it was a remodel, he professionally addressed all of our questions and he was on the ball every step of the way. His team had that same commitment to service as well. They were professional and even cleaned up after themselves after each visit. *Quality*: Check out how beautiful our pool is - the workmanship speaks for itself. Most importantly, Michael did everything by the book and made sure everything was up to current code and he took no short cuts. We are more than delighted with the outcome. *Value*: Purrfect Pool's quote was fair and in line with the other quotes. The value Michael from Purrfect Pools offers is priceless -- it is the quality of his team's workmanship, his knowledge of pool remodeling and building, his personal integrity and commitment to making sure his customer is satisfied. Without hesitation we recommend Purrfect Pools and are available to provide a reference.

The pool and surrounding landscaping has reached completion! The project started late Nov. '23 and…read moreI had water to swim in by the beginning of August. My life-long dream pool has become a reality! I highly recommend this business.

I have a property management company and I manage thousands of homes, I use H2O Pool Mart for all…read moreof my pools. They have great prices and they are wonderful to work with I highly recommend H2O!

From the owner: H2O Pool Mart The perfect store for you pool & spa…read moreCommercial & Residential big inventory amazing customer service free water test in the store with the latest technology offering remodeling and building pools and spas in ground installation and repairs Free Hayward salt cell testing in the store Hayward Warranty support center free motor diagnose in store big Variety of parts and whole goods for pools and spas

Always on time and have parts to service pool and any problems we might have. Great people.read more

Nicolas and his team are customer focused. Had our…read morespa/pool updated and their primary focus was to ensure that everything was done to our satisfaction. Whatever it takes, making sure everything is done correctly---that's who they are. A service provider that you can trust.

The job was done okay for the price. However, stone tiles were poorly sealed at the rim. I'll be…read moreusing a different company next time :))

Jorge was great. Informed about may situation. Took great care to answer all my questions. Showed…read moreup when he promised. And did a great fricken' job. It is not everyday that a service contractor does what they promise. Jorge did that and delivered a great solution to my hot tub issue. Highly recommend.

Owner is very nice and detailed with my pool. I went through a couple others before finding him!…read more Highly recommend

Luis, the owner of LRG pool service is great. Very…read moreinformative, excellent communication skills and answered all our questions with great explanation of our pool and system. His rates are very comfortable and we hired him after the first meeting. Looking forward to a great working relationship.

We couldn't be any happier that we chose this company. John and Chase delivered in every possible…read morearea: keeping in touch, being on time, fair prices, answering questions, and making sure we knew what to expect, from them, and from the new hot tub. Very nice guys too. The only time we had an urgent question, (had to flip a circuit breaker morning after install) Chase answered my text literally within 10 seconds and offered to come and switch it if we were hesitant. It's encouraging there are business people here locally with this kind of integrity. If we ever opt for the next size up of hot tub, we will definitely go back to Hot Tub-N-It. it was a pleasure working with them.

Very knowledgeable, great products and super helpful. Chase definitely goes above and beyond to…read moredeliver a great hot tub experience

Pool was beautiful the day it was finished but deeply disappointed with the quality and durability…read moreof this firm's work. Strongly advise looking elsewhere. I won't air my grievances here, but feel free to message me for specific details.

Contractor does not stand behind warranty and is also no longer licensed. CSLB gave them 7 days to…read morerespond to warranty claim about unlicensed work. They did not. So now we pursue this in small claims. Be careful who you hire to build your pool.