Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

He was unable to complete the pool in a timely manner and eventually had to find another contractor…read moreand tear out some poor workmanship.

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

Melo's Pools construct an exceptional product and also provide exceptional set up training after…read morecompletion. Mauricio and his team provided on site training of all equipment operation and answered every question we had, and we had many questions. Additionally Mauricio followed up again to ensure everything was working properly and we were completely satisfied. If you want great pool company, I highly recommend Melo's Pools.

When it comes to Service, Quality and Value, we made the right decision to go with Purrfect Pools…read morefor our pool remodel. Michael and his team consistently went above and beyond. Here's our experience: Background: Our 20+ year old pool was in need of a facelift - the original builder had installed PebbleTec up to the coping without using tile above the waterline and so the PebbleTec was beginning to crack. We reached out to six licensed contractors sourced from Yelp, Angi's list and Thumbtack: (1) Purrfect Pools (2) Gardner Outdoor & Pool Remodeling (3) Dream Coast Builders (4) Blue Dream Pools & Spas (5) Aqua Destiny Pools (6) Luxury Pool Design & Construction. Of those six, only three (Purrfect Pools, Gardner Outdoor & Pool Remodeling, Dream Coast Builders) followed through by meeting with us and providing quotes - even after multiple follow up calls to the non- responders. Of those three who provided quotes - Only Michael from Purrfect Pools followed up to see if we had questions and he even provided regular updates and pictures of current pools that he was building or remodeling. He got the job because of this follow up. *Service*: We are so happy we went with Purrfect Pools - that same attention to first class service was carried through from the start of the project to the finish. Michael provided a really clear quote, with milestones outlined, he prepared us for the "what ifs" since it was a remodel, he professionally addressed all of our questions and he was on the ball every step of the way. His team had that same commitment to service as well. They were professional and even cleaned up after themselves after each visit. *Quality*: Check out how beautiful our pool is - the workmanship speaks for itself. Most importantly, Michael did everything by the book and made sure everything was up to current code and he took no short cuts. We are more than delighted with the outcome. *Value*: Purrfect Pool's quote was fair and in line with the other quotes. The value Michael from Purrfect Pools offers is priceless -- it is the quality of his team's workmanship, his knowledge of pool remodeling and building, his personal integrity and commitment to making sure his customer is satisfied. Without hesitation we recommend Purrfect Pools and are available to provide a reference.

The pool and surrounding landscaping has reached completion! The project started late Nov. '23 and…read moreI had water to swim in by the beginning of August. My life-long dream pool has become a reality! I highly recommend this business.

I have a property management company and I manage thousands of homes, I use H2O Pool Mart for all…read moreof my pools. They have great prices and they are wonderful to work with I highly recommend H2O!

From the owner: H2O Pool Mart The perfect store for you pool & spa…read moreCommercial & Residential big inventory amazing customer service free water test in the store with the latest technology offering remodeling and building pools and spas in ground installation and repairs Free Hayward salt cell testing in the store Hayward Warranty support center free motor diagnose in store big Variety of parts and whole goods for pools and spas

We've been using Paradise Pools for over two years, and Ethan has been absolutely outstanding. He…read morehas consistently maintained our pool twice a week, and we couldn't be happier with the level of service he provides. Living in Palm Springs, pool maintenance is a year-round commitment, and Ethan makes it effortless. He's dependable, knowledgeable, and takes great pride in his work. Our pool is always crystal clear, clean, and ready to enjoy. Honestly, I can't imagine what condition our pool would be in without Ethan. It would quickly become our responsibility to maintain, and with the Palm Springs climate, that's not something we have the time or patience to manage ourselves. If you're looking for a reliable pool service, I highly recommend Paradise Pools. Ethan has given us complete peace of mind, and we're grateful for the exceptional care he provides week after week.

They are nice people....but not only could they not keep the pool salt or PH balanced but they also…read moredamaged a lot of property repeatedly. I had them for about 2 years. I switched and after a year with this new company I can say this is not normal. They overcharged for everything. They destroyed plants breaking branches, lawn - pouring pool water on it (still can't grow back) and when the pump broke they said they'd maintain the water while we waited for repair. They not only didn't maintain it but I had to drain it 3 times in 2 months because they could even get the water balanced from scratch. They were also dishonest on occasion about repair and showing up. Nice people but not acceptable service. I caution anyone from working with these guys. It's expensive and the damage is even more expensive.

Owner is very nice and detailed with my pool. I went through a couple others before finding him!…read more Highly recommend

Luis, the owner of LRG pool service is great. Very…read moreinformative, excellent communication skills and answered all our questions with great explanation of our pool and system. His rates are very comfortable and we hired him after the first meeting. Looking forward to a great working relationship.

My husband and I just purchased a hot tub from them, every member of the team was amazing to work…read morewith. It was delivered today and they were on time, friendly and super professional. They delivered it, filled it and took extra time to show us how all of the features work. We would highly recommend this company if you are looking for a hot tub. We will also be using them for regular service when it is needed. Thanks so much Chase and Katie.

We couldn't be any happier that we chose this company. John and Chase delivered in every possible…read morearea: keeping in touch, being on time, fair prices, answering questions, and making sure we knew what to expect, from them, and from the new hot tub. Very nice guys too. The only time we had an urgent question, (had to flip a circuit breaker morning after install) Chase answered my text literally within 10 seconds and offered to come and switch it if we were hesitant. It's encouraging there are business people here locally with this kind of integrity. If we ever opt for the next size up of hot tub, we will definitely go back to Hot Tub-N-It. it was a pleasure working with them.

Pool was beautiful the day it was finished but deeply disappointed with the quality and durability…read moreof this firm's work. Strongly advise looking elsewhere. I won't air my grievances here, but feel free to message me for specific details.

Contractor does not stand behind warranty and is also no longer licensed. CSLB gave them 7 days to…read morerespond to warranty claim about unlicensed work. They did not. So now we pursue this in small claims. Be careful who you hire to build your pool.