THEY SELL LEMONS!!!!!!!!!!!!! purchased an work truck with so many problems!!!!!! with in first week of purchasing!!!!!!

Terrible company. Do not go here. Purchased a Promaster van . Had my own finance. They tried to raise the interest rate. Tried to charge more than listed price claiming advertising was cash price. Vehicle was trash. They didn't respond to my finance company and we were advised to terminate deal and seek a more reputable dealership. Javier the finance manager didn't provide documents timely and then tried to put expired plates on the vehicle. Buyer beware. read more

Atlantis Cargo Vans - Car Dealers Near Me - La Puente, California

If I could give 0 stars I would!!! On 03/23/24 I purchased a 2020 ford f150 from Atlantis. Before I got home from purchasing truck the check engine light came on! I immediately took it back! The sales man explained they would fix it free of charge for me. After having the truck for a few days they said they were still working on the truck and replaced the "cam sensor". On 03/29/24 I received a call from the sales man stating the truck was ready and it would cost us nothing for repair. We drove it home and guess what.. CHECK ENGINE LIGHT comes on AGAIN! After Atlantis had already had my truck for one week. I was decided to have a local mechanic look at it. The local mechanic said the "CAM SENOR" was bad. Stay far away!!!!!!!!!!!!!!!!!!!!!!!! Not worth the headache! Read the other reviews!!!!!!!!!!!!! I wish I would have!!! read more

We made the drive from west los angeles to purchase our ford Transit from Erwin! He was incredibly sweet and easy going very professional and for once the transaction was smooth and fast! Best auto buying experience we've had so far! Van is in great condition & we love it! Thank you again! read more

Atlantis Cargo Vans - Car Dealers Near Me - La Puente, California

Had a bad experience at this place, sales person was confused on giving estimates and was making no sense with almost everything he said. Got a bad feeling and didn't move forward, buyer beware. Plenty of dealers around, no need to waste time here. read more

We bought a use Truck from this place, and they didn't even wash the truck, it was so dirty from the inside with mud. We had to pay to have it detailed the head liner and the inside of the car. read more

****Do not buy from this place!!!! I should have read all the reviews before I bought my truck for my new business. I trusted them as the sales person was very nice and they basically scammed me. After taking my vehicle home, it started to rattle 2 miles from their dealership. I called and informed my sales person (whom I will not name but if you read the reviews you will know who). He said to bring it and that it was still under Ford's warranty and not to worry. Two days after dropping the car off, he called me and said that the warranty expired 2 weeks ago and that the catalytic converter needed to be replaced. Needless to say, this should be taken care of as I just purchased it. He said no no no, we only cover transmission and engine. Everything else is a 50/50 split. At this point, I'm already annoyed and ticked off. I asked to talk to the owner, whom he said was name Mike. This spineless coward doesn't dare confront or speak to me the countless times I asked to speak to him. Sales kept saying, you sign here and here and this is out of our hands. So now, I'm committed and need the vehicle for my business. Sales said that they would need to order the part from Ford and it would cost $900 after 50/50 split. I agreed as I felt that I have no other choice. A week passes by and the part came as promised. I took the vehicle back to have it fixed and to my surprise the bill is $1,100. Sales guy said that they actually gave me a discount from $1,200 because of my troubles. Oh how very nice of them!!!! I asked to speak to the owner again. You guessed it, he is no where to be found!!! Maybe at bank cashing my money with his tail between his legs!! Lesson learned for me, but save yourself the troubles and don't buy from here. I live in La Puente and I really want to support local business as I'm a local business owner as well but places like this that have no integrity really makes me irate. Mike if you are reading this maybe you will talk to all the news outlets that are coming your way as I have notified them all. I hope this message finds you well!!! read more

Just bought a 2004 Ford Transit here. Had no issues with the vehicle, and they were very straighforward about the price and any fees that would be included. The staff was very friendly and helpful, especially Erwin. They were very accomodating and even offered to buy me lunch while I was waiting in the office! Atlantis has a very large selection of cargo vans, work vans, and trucks. If I ever need another truck, I will definitely go back. read more

Erwin was very helpful, with any questions I asked. I was looking for a cargo van for my company. He gave me pointers and recommendations for my business. He broke down the cost, and gave me options. Very professional. I highly recommend. read more

This was and still is a terrible experience with Atlantis and Erwin. First of all I had to purchase the truck (2014 Ford E350) first for them to service it and wash it which didn't make sense to me and should've been the red flag to run far away because you would think you would want the vehicle up to par for potential buyers. Small business owner excited to expand and needed a bigger vehicle I went ahead and purchased the box truck because Erwin does "appear" to be a honest trust worthy guy when you meet him so I moved forward with the purchase. After him telling me it should be ready in a couple days after they service it, "clean" it and repair a hole in the box I can pick it up. Well... let's just say I waited over a week and yes the hole was patched which water still comes through if it rains, the truck was filthy inside and he swore they cleaned it but said it was a old man that washes it as if it makes it acceptable. Also a light wasn't working. He said I can leave it for more time after already waiting a week or I can take it and they would mail me the light. I decided to take it because I couldn't wait any longer. I washed the inside myself and 5 weeks later I still haven't received the light. That's not the worse of it. I've had this box truck for 5 weeks and after the first week the truck wouldn't turn on. I jump started it and it was fine. It happened a few more times and I got the battery checked and it's 100%. Autozone said it's either wiring or the starter. Erwin says it's passed the 30 days so they won't cover it but I can take it to them and they'll check it out for a fee! Erwin claims if I would've taken it sooner they would've fixed it but in the same breath he says the warranty only cover transmission and engine issues and not wiring. I really wish I would've did my due diligence before going here because after seeing all these bad reviews from other people and their experiences I wouldn't have gone to them. Hopefully this helps the next individual that is looking for a vehicle. You live and learn and now I have to go pay to get this $43k truck fixed that I just bought. read more

Initially I filled out a credit application on their website. I was contacted the next morning by a Salesperson who asked me a few questions and stated that he would get back to me within a few hours. I called him towards the end of that day, and he had stated that he had not heard back from his credit department. Since I live locally, and I was curious about the sluggish response I decided to stop by the next day. I was greeted by Javier G. and asked for the initial salesperson I spoke to over the phone. I soon discovered that he did NOT follow up with the credit application and had not even submitted it. Javier quickly took over and began to respond by showing me the Cargo Van I had inquired about and ran my credit. Within two hours I was in the van I wanted. Javier literally saved this sale. He was not only diligent, but he also listened and understood my needs and budget. He followed through with everything he said he was going to do. He even went as far as insisting that the mechanic install the missing hubcap. If you read the comments you will conclude that the initial salesperson was the same that everyone else complains about on these reviews (EL). It's unfortunate that management doe NOT realize that this person is toxic. The saving grace is Javier! read more

On February 25th I went to Atlantis cargo vans. Excited I got approved for a 2015 ford 250 diesel transit. I was told by the salesman Erwin to drive the van for 100 miles cause they needed to get the smog check done when I have driven it for over the mileage I can take it to get a smog check and they would reimburse me. I drove it and the check engine light came on. I took it to a mechanic that works on diesel and he said that 2 censors needed to be replaced. It looks like they didn't fix the problem. As I was driving it back to them. The check engine light went off. So I took it to a smog place and it passed. Move 3 weeks later. I was driving to work and all of a sudden the rmp's on the van went to 4 and could not go over 20 miles. I returned to a mechanic shop and they said that the same sensors aren't working and looks like the transmission gave away. I took it back to the sales rep that sold it to me and he said I've driven the van past 1000 mile 1300 to be exact and the warranty isn't any good. So now I'm stuck with a van that needs $5000+ to replace the transmission and they can't do nothing about it. I haven't made my 1st payment and now I'm stuck with this issue. I will never recommend anyone to get a used vehicle from this place. I was sold a lemon for a vehicle... read more

This place is awsome good selection and good customer services, Javier was very helpful I would definitely be back to buy another truck in the future. read more

Atlantis Cargo Vans - Car Dealers Near Me - La Puente, California

I had worst experience with this dealership. Below zero rating They're sold ford box truck 2015 HD transit to us but they didn't tell has accident and after purchase we find out the car has accident . But I returned the car to them , dealership never tells about the accident and says we didn't know vehicle has accident . Be careful when you purchase a commercial vehicle from them . Please check with CARFAX before purchase and don't trust to their report . again I want to tell you just get a report from CARFAx . Bad seller , very bad customer service that I've ever had , supervisor name was ALEX , he is a very unprofessional and very very bad service . The other hand , when they sell used car they don't check smog check and you have to check as a buyer . Don't trust to the vehicle that this dealership sells to you . Be careful and don't waste your time and your money! read more

Javier Galván is the best and patient with financing Sales Guy, together with rest of his team, also Erwin is a good Sales Guy, the whole entire place have many cargo vans where to choose from, excelente customer service and fast financing available with credit approval. I recommend this place 100 percent. read more

Although the truck I bought is pretty solid and I am satisfied with it, the sales force is shady. I was promised a oil change and although I checked it before I left it was obvious they had just poured a new quart of oil in because I just had to have it serviced and the filter was trashed. No way the truck was serviced a month ago. They also charged me $600 for registration and license. Turns out the truck had not been registered for a year so my fee was to bring it current. I am now writing another check to the DMV for registration. After speaking with Erwin I was told, sorry call the DMV. Took no responsibility. These trucks are a dime a dozen, go somewhere else that knows customer service! read more

I just purchase 2011 FORD E150 (wheelchair van) last Saturday (18 Nov) and their price quite reasonable. Their salesman Mr. Javier, a very good guy and was very helpful. We are very satisfied with their service and I would highly recommend you all to come and visit their site (location) and see them. They have a lot used good vans (with your choice or options) and surely you might like it. Price wise is reasonable. Thumbs up! read more

If You plan on buying anything from these people - do not. Unless you want to buy a piece of non-functioning trash - in that case - be my guest. I've been through rough car buying experiences but this one went through the roof to leave the mark. It began with mr Erwin the next day after the Thanksgiving, when I came over to see the Mercedes-benz Sprinter Van I found on their website. Unfortunately they failed to mention that they have no working key for that van and there was no option to start or test drive it. Why would somebody want to test drive the truck they come to see - it's crazy, right? Erwin assures us that it's the key problem and they are waiting for the locksmith to get the key made. I applied for financing and got approved, but several days later even the financing company didn't believe the story about the irresponsible locksmiths who never show up. The best part is that Erwin offered me to do the paperwork and downpayment before the issue is resolved. Sure, why not start paying for something weeks before you can actually start using it? Since I liked the truck I told them that I'll get my own locksmith to fix the key situation. Amazingly in-spite Erwin's saying that this key can only be made by a dealer, the guy came and got the keys made in an hour. That must be some kind of miracle. But it did nothing. The ignition on the truck was messed up and never worked even with the original key. Erwin says he is just a salesman and can not know, what is wrong with truck. Hard to disagree - what kind of salesman needs to know, what he is selling - it's nonsense. Atlantis and Erwin please get professional and start selling descent vehicles. But to be honest, I actually have to thank you, since I got a great deal on the same kind of truck the same day at dealership nearby using the lender who works with you. Jokes aside - you mostly sell trucks so you mainly screw hardworking people for their money which they earn with blood, sweat and back pain. I hope this review reaches at least one of them and it will save them from dealing with you. read more

Recently I bought a utility truck here. I was generally satisfied with the attention, service and the product. They worked with me with minor glitches after the sale. I was very satisfied with their cooperation! Thanks! read more

My husband and I were searching for a passenger van. We we're a bit skeptical but the salesman Erwin was very helpful and resourceful. He answered all our questions and we were very satisfied with his dedication and patience towards us. I would recommend to you to ask for Erwin to answer any questions regarding your next cargo vehicle purchase. read more

Do not buy a truck or even a pack of gum from these guys they knowingly sell trucks that need work hoping to find the unsuspecting buyer in my case they sold me a truck that had a major oil leak took it back for over a month they promised the oil leak was fixed but when I got the truck back it was still leaking oil. Not satisfied. read more

This place is a joke. I read the negative reviews (that somehow seem to disappear) and should have known better. Their online inventory does not exist. I called twice to double check the van I wanted was available to see and test drive before driving over an hour to La Puente. Oh yes, yes, it is available Erwin tells me. I get there and no such van... They basically put phony vans on their website that don't exist and prices that aren't accurate. Then they lie to you saying they have the van you are looking at... read more

Just purchased a 2010 Chevy cargo van. The salesman Erwin was extremely helpful. I test drove the vehicle, throughout the whole process, Erwin made me comfortable with the purchase of my vehicle. I would recommend anyone looking for van, check out Atlantis Auto sales. read more

you are lying about the mileage it's over 220,000 miles it's not 20,000 miles when i run carfax , you just wasted my day and my time when i got to your office i run a carfax showing that you are a liar . Chevrolet : Silverado 2500 Chevrolet : Silverado 2500 Item Id: 321846994649 End time: Sep-27-15 13:18:36 PDT Buyer 100.0% Positive Feedback Member since Aug-09-08 in United States Location: CA, United States read more

Came in trying to get a great deal on a car and the people from Atlantis cargo vans autosale helped me out with an awesome work van. Had great prices and very nice cars. I would definitely recommend.. Ask for Irwin!! (: read more

Erwin Lopez at Atlantis was really good. Friendly and knows how to work out a great deal! I highly recommend him.

As per the other reviews online I too had the same experience where they advertised 4 sprinter vans that were not even there. This after I called and spoke to Erwin telling him I'm coming up the next morning to look at said vehicle. When I arrived I was told it was not there, it was at the dealer because suddenly between last night and today the check engine light was on. There were several others with similar specs advertised that upon arrival were no where to be found. Thanks a-holes for wasting 2 hours of my day driving there and back read more

bought a 13 ford transit connect cargo van all is in good working conditions. erwin the sales man was berry helpful offer me lunch and to fill my new ford with gasoline. i do recommend this dealer for those who need a cargo van or a working truck. read more