Really professional people there to help you I recommend this dealer I walked in there asking for…read moreprices on semi truck and walked out happy they will help you start your own business

I had a disappointing experience at Rush Truck Center in Whittier today around 4:00 p.m. I came in…read morelooking for a shock absorber for my Peterbilt seat. The employee assisting me asked another parts employee, Jose Romero, for help. Jose located the correct part on the computer, but the dealership did not have it in stock. I politely asked for the part number only because I needed to find it somewhere else as soon as possible. This is an important part for my semi-truck, and I needed to get the truck ready to work tonight. Jose appeared reluctant to give me the part number. After eventually providing it, he said to me in front of other customers, "Why are you always coming here looking for part numbers and you never buy anything?" I felt embarrassed and disrespected by his comment. I have been a loyal Rush Truck Center customer for more than three years and have spent thousands of dollars purchasing parts for my trucks. I was not asking for a part number to waste anyone's time. Rush did not have the part available, and I urgently needed it to get my truck back to work. Speaking to a longtime customer that way, especially in front of other customers, was unnecessary and unprofessional. I hope management addresses this situation and provides better customer-service training so other customers are not made to feel unwelcome when asking for legitimate assistance.

I had a very disappointing experience at West Covina CDJR. I went in genuinely interested in…read morepurchasing a truck, but the entire process felt like a game. The offers I was given were nowhere near competitive, and instead of working with me, the sales staff came across as very pushy. It wasn't until I told them I was taking my business elsewhere that their attitude completely changed. As I was leaving the dealership, the general manager was informed that I was walking away. He actually ran out to my vehicle and suddenly offered me the exact type of deal they had refused to consider while I was sitting at the negotiating table. That left me wondering why I had to threaten to leave before they were willing to earn my business. If those offers were available all along, why not present them honestly from the beginning? It made the entire experience feel more like a sales tactic than a genuine attempt to help a customer. I believe dealerships should be transparent and treat customers fairly from the start, not only after they've decided to leave. Unfortunately, because of this experience, I chose to take my business elsewhere.

Purchased my 2019 Ford Transit from Atlantis Auto Sales and I love it ! Javier helped me out with…read morethe whole process from being indecisive about which van to purchase. He explained the sale process thoroughly which I greatly appreciated. Very Happy.

THEY SELL LEMONS!!!!!!!!!!!!! purchased an work truck with so many problems!!!!!! with in first…read moreweek of purchasing!!!!!!

very rude and unprofessional, called to inquire about a few vehicles (im looking to buy 3 from…read morethem) they just hang up on you when you call with questions. You would think they'd be in the business to sell more vehicles. Take your business elsewhere.

If I can give this place 0 stars I would! I had purchased a 2016 ford explorer in less than a month…read moreI had transmission issues!!! They told me everything was working everything was fine etc. they didn't want to be responsible for anything even though the truck broke down during the 30 day warranty! Another thing they had told me they would contact me when my stickers came in from my plates && they never did I had to call them to follow up with that && when I called they had told me they had been there for weeks! WEEKS! Mario is very unprofessional && rude af. This man doesn't have any type of manners towards woman please don't come && buy any cars from them! SCAMMERS is what they are vale auto sales literally valen verga disrespectfully

Came in here looking for a work truck. They were friendly…read moreand greeted us as soon as we walked in. They are very knowledgeable on what they are selling. Greta price and extremely happy with my purchase. Great doing business with Vehicle Center and Finance. Keep up the great work!! I know where to go next time if we need another truck.

ONE STAR -- I WOULD NEVER TRUST THIS DEALERSHIP AGAIN…read more My experience with Vehicle Center at 8424 Garvey Ave. in Rosemead was absolutely unbelievable. I went there on Saturday to look at a minivan. I already knew the vehicle had transmission problems, and I was still willing to buy it. We discussed the vehicle, made a deal, and they specifically told me to come back Tuesday at 1:00 PM to complete the paperwork. I did exactly what we agreed to. I showed up Tuesday at 1:00 PM sharp, and I had even arranged and scheduled a tow truck to pick up the minivan because I knew about the transmission problem and wasn't expecting to drive it home. They took my driver's license and were supposedly getting the paperwork ready. While I was outside looking at the vehicle, Joy came outside and told me, essentially, "You're not going to like this, but I have a higher offer and I'm not going to sell it to you." Are you kidding me? After making a deal, scheduling a specific time for me to return, having me travel back to the dealership, arranging a tow truck at my expense and inconvenience, and even taking my driver's license to prepare the paperwork, they suddenly decided their word meant nothing because somebody apparently offered them more money. That tells me everything I need to know about how this dealership does business. If you make an agreement with a customer and schedule them to come back and finalize the transaction, you should honor your word. You don't wait until the customer physically shows up with a tow truck and then announce that you're backing out because somebody offered you more money. For a dealership that advertises itself as family-owned and promotes an "honest, no-hassle" experience, my experience was the complete opposite. And keep in mind: I wasn't even complaining about the mechanical condition of the minivan. I knew it had transmission issues and was willing to buy it anyway. My complaint is about the way the DEAL was handled and the complete lack of respect for my time and the agreement we had already made. If this is how a customer is treated before money changes hands, I personally wouldn't trust them with a transaction after the money changes hands. BUYER BEWARE. Get absolutely EVERYTHING in writing before making arrangements, spending money on towing, taking time off, or relying on anything you're told here. A verbal agreement and an appointment apparently meant absolutely nothing in my experience. I would never do business with Vehicle Center again, and I would never recommend them to anyone

I recently purchased my truck from Dump Truck Kings, i was in disbelief on how low the price was…read morefor the year model and make , i would have paid close to 30k anywhere else these guys gave it for basically half price, I've owned it now for over a month had to do very minor things like 2 tires and an alignment, not to mention they bought a new battery for the generator. They did all the paperwork i just got my plates , registration and pink slip in the mail. It was a truly a blessing. I am thankful that people like these guys still exist in times like this .. true client review....

I'm very impressed with the costumer service very friendly staff I will defensively be going backread more

The body shop is the best,great customer relations , some of the best body techs and painters. The…read moreMgr knows most of the insurance adjuster and works for the customer not the agents. They always seem to be a little under what the quoted and that helps. Jerry is the contact,he's bilingual speaking English Spanish and Korean.

Rip off!!!!! I have a brand new 2023 M2, check engine and ABS lights come one, so my dealer tells…read moreto take it in have looked at. Turns out it was external vehicle tracker I installed. But instead of just charging my a 1 hour service charge to "diagnose" it was 4.5 hours!!! 850$ later!!!! To remove the tracker device. Totall rip off. Big trucking, big Fcking. If I could give zero stars I would.