Great place to purchase parts for any year of vehicle. Hope they open their doors again. Experienced working technicians who always had appropriate recommendations to help maintain ones vehicle on the road read more

It sucks that it burnt down but hopefully open soon. Very good prices I'm close to home wish they were open still

Their customer service was a breath of fresh air. Always polite & helpful, if you weren't sure of a purchase. I'm so sorry to hear what happened to their store. read more

Long lines and been closed too long !been waiting to see if they improve good prices though

Shop online skip the line false advertisement it's always no workers helping u and the online line is so long everyone complaining and standing under hot sun and workers take 15 min to go get the parts from the back read more

Auto Tech Warehouse - I was waiting on the online line for 15 min workers were just passing bye until finally I spoke up and nice Vince helped me - Auto Parts & Supplies Near Me - Baldwin Park, California

Highly Recommend to talk to Nestor He's an expert when it comes to any questions you have. Great customer service!!! read more

I really like the prices been coming for years ! Unfortunately I've come to learn it's best off to pay a couple bucks extra elsewhere than to deal with the attitude of the people in the front of the house. They simply don't care and talk rude to you like if you have know idea what your-talking about. Another thing is I know the place is busy but honestly when a phone rings for more than 6 minutes and no one picks up it's just horrible customer service and yes that has happened to me numerous time . The thing is if you have time to waste and on a budget come here but if you don't honestly go elsewhere. I dont yelp at all but just done with the poor service of this place and I've been coming for over 9 years. read more

-0 ! I am so upset! I actually thought this place was affordable and amazing until they fucked everything up. I bought a battery in feb it was fucked up by september. I went and they tried to charge it and tired giving it back to me. I got a "loner battery" for $40 until they were finished charging my battery since they need to make sure it's a bad battery which it obviously was !!!!! and the loner battery which was tiny didn't fit my car! I was stranded the next day. They gave me my old battery!!! AGAIN SO AGAIN I went the next day and they finally gave me a new battery. yeah it's cheap but the workers are shitty ass people! ew nasty attitudes are u guys bitches? cause last time I checked it was supposed to be professional men with knowledge not no fucken IDK ASS lames. Wasted my time not worth saving the money I saved by coming to them straight up. pls save ur self the headache HORRIBLE SERVICE HORRIBLE MEN PERIOD read more

I get most of my parts here sometimes up to half the price off Autozone and Oreileys slightly longer lines very small parking lot I guess if I'm in a rush I wouldn't come here read more

EVEN BEFORE COVID-19 this place has always been very slow with customer service. Now I do admit I still come here for the low end car parts I need to fix my vehicles and although they're low end they do hold up and most come with warranties. I don't mind the wait most of the time but when CUSTOMER SERVICE is horrible that's where it becomes an issue. I've (sadly to admit) been coming here for years and have says had to deal with horrible customer service. I was here a week ago (10/1/2020) where there we're only a few people ahead of me (less than 10) and I waited over an hour and a half to be attended. Again, I wouldn't have minded the wait but the fact that we were forced to stand out in the hot sun for over an hour and never did any of us receive an apology for the wait times or a simple thank you for our services. Ridiculous. But overall here's my final statement. Want cheap car parts that do the job? This is the place. Like looking at angry associates who won't even greet you nor thank you? THIS is THE place! Best bet, buy online parts from 1Aauto or RockAuto if you aren't in desperate need of said car parts and can wait a couple days. I only come here in "emergencies" when I really need a certain part by the end of the day go knock out what I need. Hope this could have been of some help read more

This is a lengthy review, but I feel that it is necessary because I do not want anybody to get taken advantage of. On May 21st, my husband went to Auto Tech Warehouse to buy a starter for our car. Mark was the salesperson helping my husband. The starter that he gave my husband looked a little different when my husband told Mark about it, he said that it was the correct one. At this point Mark put the old starter in the box and gave my husband the starter without a box even though the receipt states that in order to return an item you need the box. My husband brought it home installed it and from the get-go something was wrong. My husband parked the car and this Sunday Jun 6th he took the starter off so he could take it in on Monday because he figured it was defective. We figured that there would not be a problem because it had a warranty. When he went back on Monday May. 7th. The salesperson that helped my husband asked him for a different receipt because apparently the receipt my husband had was not the correct one. The receipt Mark gave my husband had false information. Then Mark walks over and states that that part is not from their shop. My husband tells Mark that, that is the part he gave him. At that point Mark accused my husband of bringing a different part. He then told my husband that our mechanic probably scammed him and switched the parts. My husband stated that he did the work himself. At this point my husbands asked to speak to the manager and Mark with an attitude tells my husband if he speaks English as to which my husband replied with a yes. Ignorance is a bliss. When Payam the manager came out he stated that that part was not from there because it did not have a certain sticker or marking. After arguing back and forth and my husband telling him to check the cameras. Payam said that he would call the Manufacture and ask them if its their part and if it was then they would exchange it. He told my husband that it would take 2 to 3 weeks and that he would check the cameras. When my husband came home and told me I was a little uneasy, so I decide to call Payam myself I gave him a call I didn't not scream as he says but I was firm. I told him that something was going on that his employees were probably shady doing stuff behind his back specially Mark. A few words were said I continued accusing his employees as he accused me of going to the junk yard to get the part. After a 30 min. conversation and me telling him that I would call BBB to investigate. He said it would take 2 weeks for him to talk to the manufacturer and 48 hours to check the cameras. I continued not agreeing because I feel it could have been resolved faster. He then said that he would check the cameras by the end of the day. I proceeded to tell him the exact date and time on the receipt so he could narrow it down. We ended the call. I called my husband and about 10min into our conversation who calls with the issue resolved Payam saying that he checked the cameras and talked to the manufacturer and it was their mistake. A few minutes after Payam calls my husband Mark calls as well. Coincidence I think not I feel they just got caught. My husband went to pick up the part yesterday June 8th. And mark once again apologized. Payam sent my husband a short clip of the video and said he would send it to the manufactures as proof. I do not understand how when my husband returned the part Mark knew in an instant the part was not from there but when he took it out of the box saw it and held it, he didn't. To me all this seems dishonest I read through all the reviews and 3 people had the same experience I did and a little more than a dozen had issues with defective parts and wrong parts. Remember you get what you pay for and if you want to take a risk on them, please make sure that everything is legit when you walk out. Also, if you got a defective part or wrong part its their mistake and they should not charge a restoking fee. read more

Auto Tech Warehouse - This is the 1st starter Mark gave my husband. - Auto Parts & Supplies Near Me - Baldwin Park, California

To whom it may concern, I want to leave a good review, I REALLY do, however, the actions of these people and the way they run their business has resulted in my bad review. If I don't like a place, I usually never return but I couldn't help but share my experience with this "business". How many times have you purchased something only to find out it was the wrong size/fit? Naturally you go back with your receipt and can get a refund or store credit. Well NOT HERE!!!!!! The situation: my car messes up, I go in pick out a part, purchase the part and I'm on my way. I get home and to my surprise I chose the wrong thing, so I go return the part only to be greeted by a cold salesperson who is not only rude but condescending as well. I felt belittled and felt as though they treated me the way they did because I am a woman! After asking to speak with the manager, the rude salesperson went to fetch him and took a while. They both came back with a smirk on their faces and I could tell they were talking crap about me. I've worked in customer service, I know how you're supposed to handle customers who are unsatisfied. You can at least try to meet them halfway to correct any mistakes/ inconveniences that may have presented themselves BUT NOT THESE GUYS! I BOUGHT A PART HERE AND THEY MADE UP SOME BS LIE THAT THEY DID NOT MAKE THAT THERE/ IT WASN'T ONE OF THEIR PRODUCTS! THESE GUYS DO NOT KNOW HOW TO TREAT THEIR CLIENTS!!! Also, the man helping me would not give me his name when I asked for it and the "manager" and him definitely talked to each other to have IDENTICAL stories as to why they couldn't refund me my money. I would leave zero stars if I could!!! !!!BEWARE OF THIS BUSINESS, I FEEL A LOT OF THESE POSITIVE REVIEWS ARE PHONY AND MISLEADING!!! I WILL BE LEAVING THIS REVIEW ANY WHERE AND EVERY WHERE I CAN SO THAT EVERYONE SEES HOW THESE PEOPLE TREAT THEIR "CUSTOMERS" read more

Poor professional conduct, terrible customer service, immature sales reps. I'd rather pay dealer markups than have to suffer through that. Go to O'reilley's or AutoZone. read more

Great place to buy parts... They always have my car parts in stock... I been coming here way back from 1991... Great People, & helpful... read more

open and inspect your packages of the parts you are buying before you leave the counter!!!! or else they will accuse you of damaging or losing the part if something is wrong with it and they will not exchange it! This place used to be good but now they have changed. Go to jp auto parts instead they are the building behind this one. read more

My car needs several parts and I contact them through the yelp app. I got a response in less than 10 minutes. It took me longer to respond to them than them to me. The price quotes for parts were damn good. I'm still weighing my options to buy my parts and take it to one mechanic or just have this other mechanic do the purchasing for me. What to do? Thanks for helping me make an informed decision and will definitely be keeping you in my Bookmarks. read more

Small line. Big wait. Don't come here unless you are ready to stand inline over an hour. Horrible customer service. One of the workers took in a person of interest who didn't want to wait in line for service. Complete waste of time. Would give them negative stars if I could. I haven't came here fir a while and now I remember why. I just don't understand how they can take so long just for a couple of off the shelf items. Rather spend extra money than to spend my time here. Tío me is money and they sure know how to waste it and don't care about the customer. Stay away. Thank me later. read more

They sold me a defective unit. The receipt said I had thirty days to return it but they wouldn't give me a full refund. One of their associates told me I can exchange the part, but the new item would cost $30 more. In the end I was able to get a refund but they charged me a $25 restocking fee even though the item didn't work out of the box. Don't go here if you are looking for quality goods and service. read more

GREAT place and GREAT Prices! I called in advance to get prices and and make sue they parts were in stock. I got there and yes there was a line and a wait for but for the prices they have its worth the wait. I got everything i needed for less then half of what other places wanted to charge. Lots of guys working behind the counter so its not like you are waiting for one person to help you. Parking here is easy, good size lot. Check them out. read more

Horrible service from the guy at the entrance, bad attitude all around. Once you get inside the register guy was cool and helpful. Prices are cheap but waited over an hour, come here if you have no rush or are not on a time crunch. read more

accusing me of painting my starter black, now I have to wait to get my "Warranty" replacement. FALSE ADVERTISING & ACCUSATIONS!!!! Who's goes out of their way to paint a starter. THIS PLACE WAS A 5 STAR TO ME. NOT AS OF TODAY!! read more

Auto Tech Warehouse - Now I get to drive 36 miles home an wait. - Auto Parts & Supplies Near Me - Baldwin Park, California

There is no parking available. Seems like workers take most of the parking spots that there is. Long wait to get your business done with them. A not very organise way to get your auto parts. All this due to the covid 19 pandemic. If your willing to wait over an hour or more for the parts that you need then there's no issue. I suggest order online for pick up. That will only take about 20-30 minutes. read more

Good customer service, good prices. You can order online or pick up. They also off warranties.

All I can say is this place can't be beat wholesale prices and even cheaper prices when you order them online and pick them up at their store.. there are sometimes a waiting line but I've always found it faster just to purchase the item online and pick it up the next day, Because they have a separate line for online order pickups. Keep your receipt because they offer a lifetime warranty on some parts. read more

Best prices in auto parts friendly and courteous staff, they are willing to provide you with any help you need, Hong is a great customer service representative. I will keep coming here for years to come read more

Horrible BS... I have went to them for years due to the cheap prices but the service is horrible the lines are ridiculous the counter are rude this month I got two CV axles back to back that did not fit and they have the nerve to charge me a restocking fee for merchandise that didn't work in the first place cuz they said it was used and had oil on it how else am I supposed to find out it does not fit and it's wrong if I don't try to install it they're horrible I never be back I would not recommend it read more

The service here is AMAZING! The guys there are crazy knowledgeable. These guys have helped me save so much money by asking me questions and helping me buy what I need. And Hanz, thank you! Your service is Uncanny. Thank you for everything. read more

They start helping customers 30 minutes after they open. Worker that helped me was rude. Parts are inexpensive tho.

Been coming here for a few years now, since a buddy of mine told me about this place. Never had to call in before but today I did. I must say the service here is phenomenal. Haan took care of me and made this as efficient as possible. He even had to special order the alternator I needed. This place is the sh!t read more

Horrible wait times on phone and then to top It offf there rude the only guys who is willing to help and is cool is Han everyone else has attitude and it's not only once I been here a few time because of the price but service no good read more

The prices here are great but you have to deal with some extremely long waits. Customer service is super slow. I waited in line with 10 people ahead of me for a hour and 15 min. But I guess that happens the lower the prices you get ghetto ass people. I suggest call and ask how much something is because I would rather pay a extra 20 to avoid these lines and the people. read more

Apparently the parts back counter guys are perfect and so is the dude who signs your receipt on the way out that the parts they pull for you are 100% guaranteed to fit. I started my day by going in and return some parts that were incorrect for my vehicle and I am approached by the "dude" in the front that checks receipts on the way out. He asks why I am returning and I simply said "they are the incorrect ones they don't fit my vehicle " he then proceeded to insult me by saying " that's what I asked for and laughed when I said I'm doing the work on them not knowing I'm a certified technician myself, unnecessary and VERY UNPROFESSIONAL. This guy doesn't belong here neither do a couple back counter parts people. As I'm being helped the parts guy next to me gets all aggressive and shouts at the customer for not understanding what she wants and the same guy in the chair by the door shouts "tell her we don't have it " . The lady asked why are the employees like this and he responded "we're all like this". What kind of business is this? I am definitely not going back here anymore and definitely don't recommend this place to anyone. I am letting all my technician colleagues to stay away from this place. Only way this place would get my business is if you keep the dudes that help with online orders there's about 3 of them I believe one of the guys name is Han he's GREAT! the rest should go ASAP!! read more

So, I've been here many times and bought many things. This is the first time I've had an issue. This was a big inconvenience because I do live far but every part I've ever bought I've saved a lot. I bought a few things this time, among them was a brake caliper. After installing I noticed the was something wrong. It was defective. I called dreading the worse but they were very helpful, thank you Mauricio. Unfortunately they didn't have a replacement so they said to come by the next day. I had to call a couple times to make sure it came in, it was late but they finally called me and said it was in. Had no issues exchanging part, went smoothly after they checked my receipt and saw that caliper was defective. Installed again, works great now! read more

U guys this is the worst customer service not even when pandemic started is the worst 30 mins. on the line to not no one even bother and picking the phone u guys service is terrible that's why most of ur customers are going back to the auto parts that they use to get parts from suckers read more

I called this place to get information about pricing and parts for my Toyota Corolla. The guy on the phone was completely unattentive and careless. I had to repeat my questions more than twice and even then his answers were extremely vague and blunt. All I needed to know was if they had the parts or not. Seriously guy, bad customer service. read more

Bought a reman master cylinder and was no good took it back and same guy helped me as day be for and was giving me attitude . Im now lookn at other parts places oriellys with coupons or jp auto read more

Auto Tech Warehouse - This guys giving me attitude and theres no line just because i had to exchange a part that was cheaply made. - Auto Parts & Supplies Near Me - Baldwin Park, California

This is were I go to buy auto parts. I Called to get hard to find part for my Lexus and Hanz was very helpful in finding it for me. Always great prices quality parts and customer service. I would recommend everyone to call auto Tech first before going anywhere else. read more

This place is one of the best in Los Angeles and the workers are very nice and friendly especially Hanz he went above and beyond to help me on my quest to find a new part and is very knowledgeable on the parts his company sells. read more

I always find auto parts here for cheap. I rarely have had any issues the handful of times I have been here. The only inconveniences are the lines (be prepared to wait) and the parking (overcrowded and small parking lot). In fact, it is such a hassle to come here that if I will only save about $20 on a part, I don't even bother. I will make the effort for $40, $50 and such savings over what my mechanic is offering. They really should get a bigger place with better parking and hire more employees to deal with customers. I have no doubt that if they do this without raising prices they will get a lot more business! read more

Great service, and above all very helpful. Hanz who helped place my order over the phone, maid everything very easy for me. I don't know much about parts, but he was patient and helpful and guided me to what parts I should get for my car. Definitely will continue to order parts thru Auto Tech. read more