Bad customer service they don't treat you right Lazy…read moreemployees ejay does not do pm right, leave oil filter loose Fidel work is garbage truck is alway coming back to get fix Arron diagnosing suck dosent know what he doing Devin alway on his phone fucking shit up uly and Jason the worst fueler ever they don't clean the trucks and wash them right

Honestly, don't even bother with other truck rental companies (Uhaul, Budget, etc.). Those…read morecompanies are straight up crooks. No agents at pickup locations, impossible to get live operators on the phone, surprise fees after return. The guys at Penske are f-ing AWESOME. They walked me through the entire process, which was a huge relief as it was my first driving across the state in a truck. Even hooked me up with a larger truck without the added cost. But where Penske really shines is their customer service. I originally booked a truck via Budget, but upon arriving at the pickup location, they didn't have any trucks. I desperately called Penske to see if they could do a same-day one-way rental. Not only did a live rep pick up the phone immediately, they even quoted me a price similar to Budget. AND I could pick up the truck within 10 minutes. That's something none of their competitors offer. Special thanks to R. Lira Martinez (found the name on the rental agreement) at this location for taking the time to slowly walk me thru the pickup and drop-off process. You rock.

This location is always well-organized & clean. Every time I've been there, they have plenty of…read morestock of all things storage-related, helpful & friendly staff, & well-lit storage areas. My storage was clean & ready for my storage needs.

Today we were honored and grateful to be helped and assisted by Miguel and Axel. My fiancé and I…read moreshowed up at 6:40pm to load 2 containers to be prepared to ship. I just want to say i appreciate these two gentlemen's patience and help , we had arrived late , and they were getting ready to close up for 7 o'clock. We loaded the containers as fast as we could and thanked them greatly. It had been a long day, and I'm pregnant , and i felt like there patience and going above and beyond service made this so much faster and smooth. Thank you again Miguel and Axel, the service requested was super fast and organized. Definitely great customer service , you don't see often.

Big lot with a lot of services and options. Prices is the same wherever Budget you go. People are…read morefriendly, but sometimes the line can be long.

Excellent service .. Fast and quick!! Minus one star for…read morethe car's condition when I received it.. It was dirty and dusty.. But the car was legit, ( I love Toyota- yes it's totally a Filipino thing I know haha!!! ) a new nice model just dirty with an old food container inside upon receiving, as well as lots of dents and scratches on the outside of the car.

Store owner showed up 30 min after store opening and only after I called him to let him know I was…read moreat the location. He included mover insurance after I specifically declined and he charged my card twice after asking whether I completed the payment online. I will never go to this location again. Poor customer service and communication as well. 0/5

Terrible receptionist. Just hangs up on me with terrible attitude. do not rent here. Horrible…read moreservice, terrible customer service! I do not recommend you rent here, this really leaves a bad taste in my mouth. Do not rent here

Great quality rentals. The customer service is great and I have only good things to say. Every time…read moreI call and speak with Jesse he is really helpful, quick and goes above and beyond when I have to rent a truck. Bin coming here for years and will continue to come back.

Best rental company by far. Ruby at the front desk helped me out so much. I was in urgent need for…read morea rental and she came through. Found me the truck I needed and called me like she promised. When I arrived, both her and the technician were very helpful in showing me everything I needed to know about the rental truck. Absolutely no rush, even when I arrived towards closing time. My Business @ Victoria's Roses will definitely continue to use Ryder.

Used this company for a second time within the past five days and once again, service was…read moreOUTSTANDING!! Truck ran smooth, mission accomplished as far as moving to a new home and I am a satisfied customer

I would seriously give zero stars. Let me give a brief experience with this establishment.. first…read moreof all.. my rental was NOT available at the time scheduled. 7am reservations. Did not leave the facility until about noon. Mind you I am paying for a mover. Our first stop was to San Diego and then head out cross country to North Carolina. Wasted a whole day in traffic. Next day (Saturday) truck has issues. Took it to Penske in Arizona. 7am. Didn't get truck back until 2pm. Another day wasted. I have different statements from Penske, I was charged for things I never requested for and have just been back and fourth with issues. I would not recommend using this rental for important and time sensitive situations. I hope others had a better experience than I did.

Where to begin. Well, to start, this is my second time renting from this company. The women who…read morehelped me was pleasant and gave me a price asked me questions and went over everything very quickly with very little details provided. The vehicle had a check tire light which worries me since I was traveling far and made a weird engine noise. When I decided to call Uhaul they were little to no help. The man who came to check on the tires said there was nothing wrong but I lost an hr and 30min of my day waiting for a third party company who I assumed works with Uhaul just to tell me there was nothing wrong?! I was not pleased and will no longer rent from this company

I rented a pickup truck for 24 hours from this location. What a pleasant surprise! The process was…read moreefficient, thorough and the service received was courteous and very professional. The truck was in excellent condition and the whole experience was seamless. Will be back if I ever need another equipment rental.

Cargo Vans (Transit = larger cargo van) are amazing for moving. Cheaper than a U-Haul. Comfortable…read more Ask for Nicolas!! Think talking to staff on the on the phone is a better price than just blindly booking online. I listed prices at the moment below with what we fit and other tips we want to remember. What we fit in our transit van: Larger than normal 3seat sofa, larger than normal love seat, bar table, 8cubed shelving, queen mattress and queen box spring and bed frames with floating shelves, huge flat screen tv, a dresser, large mirror (as big as regular 3seat sofa size), 2 ottomans, art piece and large frames, and bunch of smaller or easier to manuever items. Damages to care about has to be bigger than quarter dent, and scratches longer than dollar bill? Gas needs to be at/more than point when received or get charged for gas. Over mileage will be charged per $x what current price is. Due to covid times, they no longer drop or pick you up (ignore the phone on hold spew). Insurance: If your insurance is full coverage, then that should usually cover your car. Double check in case with specific rental you got. Enterprise Cargo Vans 2020 ford transit-250 cargo dimensions. 2020 ram promaster 2500 dimensions. CARGO VAN price 3/4/22: (prices change daily) - $60/day cargo van, 200miles a day, return back. - $80/day cargo transit van, 200miles a day, return back. - One way trip cost additional $150, and $0.60 per mile over. - Customers can park their car overnight here (gated). Transit Van is a cheaper option to U-Haul moving. Rachet straps needed to secure items. = We paid $203ish for Friday 7am - Monday 7am, transit van was same price as regular cargo due to that day's deal? Or inventory? Changes every day. PRODUCT Price List to rent or buy, as of 3/4/22. - 12ft straps rent $35/day. - Dolly (Hand, appliance, furniture) rent $12-$25/day, $60-$100/week. Buy $240-$400. - Pad/Blankets rent $15/day $75/week. Buy $300, or $15 each. - Stretch film large rent $38/day. - Diesel Exhaust Fuel Jug, etc.. **Highly recommend buying your own set of thick strap shoulder dolly if moving large furniture with another person. We will be back!

Reserved a box truck with lift gate a few weeks in advance for a trade show for our company. The…read moreevent setup date is on Friday, a couple days from today. Guess what, they have the audacity to tell me last minute that my truck I reserved in advance is NOT AVAILABLE! Now, I have to scramble and look for another truck with a lift gate!!! I called them hoping they can assist me in finding one maybe from another branch or ANYTHING, but the dude on the phone didn't even care. They were like " Nope! Nothing we can do!" No empathy. Not even the slightest gesture that they want to help. Zero Professionalism. Zero Customer Service. Where is the negative 1 star when you need it. Thanks guys! You lost a loyal customer of 4 years.

The gas was full but not completely full upon return. Instead of simply charging for a couple…read moregallons like every other car rental facility, the manager would not accept the vehicle unless it was returned full. Rude, unprofessional, and very poor selection. I was not even given the vehicle I reserved. Stay away at all costs!

Reserved two weeks in advance, They called THE DAY OF to tell me they don't have the vehicle and…read morethen told me to locate one via the 800 number. Worst ever business.

Everyone at this UHaul location are very nice and helpful! We have had great experiences at the La…read moreHabra store! I would also like to give a compliment to Kyle at the UHaul call center! He is amazing and efficient and has helped me on more than one occasion. Very personable and polite. I just have to add that everyone I have spoken to at call center have been awesome!

The guy was very helpful with my truck rental. Everything went well. Because I had two trips and…read moregot their insurance it was 79 for 34 miles. Quote before insurance was 29.99 before taxes and insurance.