for Miguel! Miguel was handling everything solo when I came…read moreto pick up my car, and even though he was clearly busy, he still provided excellent customer service. The vehicle I received was clean and in great condition, and the return process was smooth and hassle-free. 1 for Hertz (the company) It's unacceptable to have one employee managing everything alone. That's not fair to the staff or the customers. Hertz needs to do better with staffing.

Rented a SUV. I declined the $76 gas online. When picking up, guy told me if I wanna pay $63 gas…read moreand I could return it empty tank, I thought it was still high but stupid me for saying yes since I was leaving town. When I returned it, the lady told me she'll have to charge me for returning it empty cuz I was supposed to fill it up but I just didn't. Turned out that the $63 was what they charge if u don't fill up gas. Moral of the story, beware of this tactic and just get your own gas :(

EnterSlime is what I call them . This is for the whole company upper management they are just …read more Bad they is nothing good to say about this company as a whole. My recent tryst with them I rented a pickup truck that was not in there local fleet , not once did I receive a phone call that they didn't a pickup for by me until I arrived at the rental office . If you want to rent a car best to rent from Hertz is a better company .

This process was fast and easy, Henry than you again sir, very helpful and very attentive to us…read more Highly recommend asking for him when calling.

Do we came from an auto body store down the street first of all we had to wait at the auto body…read moreshop for enterprise to pick us up which was from 2pm until 3:30 then we had to be transported to Enterprise. They tried to give us a Prius knowing we needed a bigger car. So finally we were offered a bigger vehicle but had to wait another 45 minutes to get the vehicle because they waited on 4 people that came in after we did because they said it was a fast transaction because the people took any car! Well I feel like they should have finished our transaction before waiting on everyone else after us! So for a simple pick up we waited from 2:00 until 4:30 when we finally drove out. ‍. Is this how long it usually takes with enterprise??? I would recommend this enterprise if you have all the time in the world to wait!

Clean rental, great customer service. Got me in n out so fast. Highly recommend to friends and…read morefamily.

SCAM OF A COMPANY!…read more My aliexpress package went from USPS to "Piggyship" and had no notifications of a delivery attempt or any notices left. Their customer service emailed me back real quick but as soon as I responded, crickets. No response, nothing. Their customer service number doesn't even work at all. If you noticed your package was supposed to be shipped by "Piggyship" ... forget it. File your refund claim now or at least call your credit card company now and dispute it.

I also ordered from Aliexpress and the shipment ended up at Piggyship (according to the aliexpress…read morevendor) and was told to contact them for status since the tracking status has not been updated for 3 weeks. I emailed their customer service and got no response. I called their phone number and no one answers and the voice mailbox is full. I have now done this for a week and no response. If it is a real company, you would NEVER tell. BEWARE! I will be demanding a refund.

I was going to give 2 starts until they paid…read more We specifically asked for a full wheel drive car because we were going in the mountains with snow and ice to ski and we were promised a full wheel drive truck via text and phone call and we confirmed this multiple times. once we were done skiing at 4 in the afternoon, we tried to drive the car back to the hotel 3 miles away. It snowed on the mountain that day and there was ice on the ground and the car would not move. we had to PUSH the car out of the parking spot and had to have someone from a nearby hotel help us drive our car 600 ft to get the car out of the road. After hours of trying to drive the car on the ice, the tire pressure went down to 12. the company gave us helpful phone numbers to call. after making multiple calls to tow companies, taxi/ uber services, and even the police, we were finally able to be picked up by a mountain taxi service and taken back to our hotel after 4 hours. The next day we were able to call the same taxi service and we were taken to a gas station to buy snow chains and then back to our car to get a tire change paid for by the insurance we bough. The tires on the truck (specifically a ram 1500) had 5 lug nuts when it should've had 6 lug nuts, making the car dangerous to drive. The company did refund all the fees we spent getting the car out of the ice on the same day we went to return the car.

They took my car for consignment and instead posted many photos of 5 people sitting on the hood of…read moremy car at once with the doors up and photos of my car in drift circles in an empty parking lot with captions of how their business "made it". After I messaged the boss he got very defensive and said he has lots of expensive cars and didn't need mine. So I went and took my car back

Independently owned / franchise . This location also has…read moreuber cars for rent . This location is not my chosen place to rent from. My original location did not have the specific car available. Avis corporate customer service found this area that has the type of car that seats 7, not the SUV as originally reserved but a Chrysler Pacifica van instead. I am already perturbed by this mishap and having to scramble to find a suitable vehicle for my needs . Sadly at this location the owner who helped me did not seem like he was happy to be there , his facial expression was stern , cold demeanor. Not welcoming one bit . I asked for him to explain the collection of funds put on hold on my credit card. He looked annoyed having to asked to repeat and explain what he meant to me again. I never had to sign any forms stating a specific amount of money to be held. I am used to walking to the airport Avis location and walking to the kiosk to find my stall number and drive the car off the lot . We are back after renting for 3 days and here to return the car . I kid you not the owner's face shows no change from the first time I retrieved the car. Won't be coming back here again where my business is not warranted .

I've rented from this location several times and never had a negative experience. They were…read morefriendly enough and honestly, just did exactly what I needed...to get my rental as quickly and painlessly as possible. I had to extend a rental due to an urgent issue and they were sympathetic to my cause and didn't charge me a late return fee. If their location was closer (It's just far enough that I need to uber here when I need a rental), I would prob get from here than the rental spot walking distance from my place. I just comparison shop and if their rate are good for my need, then they're at the top of my list!

I have no stake in making up a review. Honestly I wish I never had to review your business, but…read moreunfortunately I have to warn others of business like this. Check the reviews on google and from other reviewers on Yelp (but beware of the ones penned by the owner himself smh). The experience of absolutely horrible customer service is consistent. I recommend the owner to reflect on his mode of conducting business before pointing fingers at customers. Whereas the owner has no evidence that my review is not real, I have a screenshot of his review of his own company, in which he fabricated an entire story of how he had been involved in a car accident and his business helped him to resolve the issue efficiently. You can check the review yourself by clicking into the profile of David L.. I think the fact that the owner is desperate enough to fabricate consumer reviews says a lot about the business by itself. Yelp does not require registration with real name, so of course you don't have a record of my username. Why should I risk further dealing with this business after my horrible experience with it?

Good price and service, the Toyota car was around 65 dollars per day, and the Mercedes was 115…read moredollars per day. Nice service the car rental guy gave me a ride to IHOP for breakfast after I returned the car. Thanks! （加上這裡講中文） Update: unfortunately, they recently closed down, maybe for renovations?

if I could give a no stars I would. trying to move and scheduled for 9am pick up and store is…read moreclosed. It's 9:26am waste of time/$$. unreliable.

This place is great for vacation rentals rented here and my car was very clean and well prepared…read more If you are looking for a budget friendly place I would recommend!

Bad service. Don't waste your money here. Came in once and…read morethe person acted like didn't even want my business, and very disrespectful. Will go somewhere else.

From the owner: Wherever you go, whatever you want, we care about your needs. Wecare Car Rental provides you the…read morebest service you can get in the industry. Personalized service and lowest rate are what we are trying to give you. Call to ask about details.

Bad customer service they don't treat you right Lazy…read moreemployees ejay does not do pm right, leave oil filter loose Fidel work is garbage truck is alway coming back to get fix Arron diagnosing suck dosent know what he doing Devin alway on his phone fucking shit up uly and Jason the worst fueler ever they don't clean the trucks and wash them right

Honestly, don't even bother with other truck rental companies (Uhaul, Budget, etc.). Those…read morecompanies are straight up crooks. No agents at pickup locations, impossible to get live operators on the phone, surprise fees after return. The guys at Penske are f-ing AWESOME. They walked me through the entire process, which was a huge relief as it was my first driving across the state in a truck. Even hooked me up with a larger truck without the added cost. But where Penske really shines is their customer service. I originally booked a truck via Budget, but upon arriving at the pickup location, they didn't have any trucks. I desperately called Penske to see if they could do a same-day one-way rental. Not only did a live rep pick up the phone immediately, they even quoted me a price similar to Budget. AND I could pick up the truck within 10 minutes. That's something none of their competitors offer. Special thanks to R. Lira Martinez (found the name on the rental agreement) at this location for taking the time to slowly walk me thru the pickup and drop-off process. You rock.