This is a real find. A store that not only sells and repairs appliances, but is owned by two…read morewonderful, knowledgeable and patient brothers. I have both bought and had appliances repaired there. Charley and Steven have always been great with advise and patient with my questions. I have been going there for thirty years and have always had good experiences. If you want to buy something from a real live person who has years of experience, this is the place to go. Support local businesses.

I bought my sewing machine used from Brookes during covid. They have kept it running smoothly for…read moreme over the past 6 years. The staff is friendly and knowledgeable. I am so happy to have them in the neighborhood.

I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

Where do I start? I looked over the website and saw a fleet of trucks with their emblems, looked…read morelegit. First off, what a hassle, they don't deliver on Monday. Okay I can get beyond that, so it took over a month to get them here. It wasn't one of their trucks like the salesman assured would show up. The first person I approached only spoke Spanish, not even a word of English. The COI (certificate of insurance) wasn't complete so I had to send them away, then they said they actually can deliver on Monday. So we delayed a few more weeks and then the salesman called to go over measurements with me and said they have to send a survey team first, and this after 2 1/2 months waiting so I canceled the order. I had the measurements available to him in early May, and it is July 22 as I type. There is big disconnect because stores like this and Home Depot that contract out delivery, installation and removal. The people who come to do that, as evidenced by other reviews, are often incompetent. We had a similar experience with Home Depot.

My fridg wasn't working and couldn't be fixed. Had so much food that was spoiling. Found a new…read moreone on line at Drimmers. It was reasonably priced. It was delivered the next day!! Everyone I dealt with (all by phone or email) was friendly, helpful, and responsive. The deliverer called to let me know when they were 1/2 hour away for delivery; very considerate. A minor problem required a new door; it was installed a few days later. Best experience I ever had purchasing an appliance so highly recommend the Brooklyn store.

Beyond unethical, this company is dangerous. We bought a washer/dryer unit from them, including…read moreinstall. The day after the install, the apartment was filled with gas (the dryer runs off the gas line) due to an incredibly poor and dangerous installation job. The fire department and utility company had to come out to take the unit out of the wall and diagnose the issue. After weeks of repeated attempts to get them to apologize, fix the issue, and refund us, we finally got someone there to put the unit back in but without once saying sorry for endangering our family's lives. DO NOT buy from these people, all the reviews about the folks there are true. Terrible work, terrible customer service, and dangerous installation. I've filed a complaint with the BBB and we're currently pursuing a charge back with our credit card company.

I have caled three times as a staff member (Ricky) promised to send me an email containing links to…read more.gas ovens they sell as they are not available for viewing on the floor. No email received. I called two days and later and was told he didn't come untill 11am, left a message and was told he would call me back. No call. The third time I called I said, look if you can't work with me just let me know -you can even text as I had left my cell phone each time I called. Again no response. I think you can guess what has happened . Unprofessional behavior. I don't know what staff do after you purchase something but this is not a good sign.

I just wanted to let everyone know about the great experience I had…read morewith Flamtech. Their prices are competitive with the big retailers, their staff is both knowledgeable and kind and their installation team makes everything smooth and easy. They can order anything, all you need is the items' information. They will have your item to you with record speed. Flamtech is a terrific old school style company that values its customer and shows it in every way.

excellent customer service and a fantastic deal on a quality product. i could not be more…read moresatisified!!! ty again and i will no doubt be back for any and all future appliance needs!!!

Carrie of MX Appliance for less is very helpful and pleasant, prices and delivery was excellent…read more This is my new store for appliances.

I walked into an empty store and the person at the counter did not acknowledge me or offer any…read moreassistance.

From the owner: FOTILE was found in 1996. For 16 years, FOTILE is always focusing on the reach and production of…read morehigh-end built-in kitchen appliances, and dedicates to provide leading design, humanized kitchen technology and reliable quality high-end built-in kitchen appliances to those who pursue a high taste life. Meanwhile, FOTILE advocates healthy and green life style, and let millions of families enjoy more in a happy home.

service was excellent,my selection very satified....value great!…read moreover great product and services...going back for a dishwasher

Was in the market for a new refrigerator. Purchased one here at a significantly less price…read moreincluding delivery than I would have at other major stores. Friendly customer service and the entire transaction was pretty quick.