I called on Thursday evening and Seth came same day to repair my sub zero units, he was very…read moreknowledgeable, he identified the issued, explained the process and repaired the units. Very clean and experienced. Would highly recommend.

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

Update on my prior review. Walter called and texted me and stated he would refund my service charge…read moreof 92 dollars on Monday......that never happened. Also regarding his response to my prior review, he never offered to come over to get the part number after the model number could not be read. He was about to order the wrong part which cost 100 dollars more. Also stating that i had to give him an answer so he can secure the part from his supplier which would take a few days to get. How does this story end. I ordered the part from an online authorized dealer $173. Part was delivered Monday. Eight screws later and my oven is back up and running. He was in a rush according to my wife. Was on the phone with another customer telling hum he would be right over. If he just would have taken a few minutes to remove the cover the part number was right there (see photo). 92 bucks for absolutely nothing, 10 minutes time. This is also the reason he does not take credit cards. The check was deposited, I'm sure right from his car that night.

I feel that I was scammed. Walter, very nice, came over, never looked at my oven and said I needed…read morea control panel. Charged me $90 dollars. Called the next day and quoted me $511 for a wrong part. I had to give him the correct part number so he lowered the price to $411. Part cost $173. I have no problem paying for work or parts. He initially told me that the service fee will come off the total price, that was a lie. Please be careful using this company, at first they promise you the world but in the end they lie. Be careful and do our homework

Travelle came out to repair my dishwasher the day after Christmas. I would highly recommend him…read more Travelle was punctual. He was able to quickly diagnose the problem and to clearly explain the issue. The repair price was very reasonable. Travelle was very well manned and respectful. I will definitely use him again for any of my appliance repair needs.

From the owner: Next Gen Appliance Repair is redefining the appliance repair industry with a fresh, innovative…read moreapproach. We combine the latest in smart technology with expert craftsmanship to deliver a service that’s faster, more efficient, and environmentally conscious. Unlike traditional repair companies, we utilize advanced diagnostic tools powered by AI to quickly identify issues and provide long-lasting solutions, reducing the need for frequent repairs. Our technicians are not only highly trained but are also equipped to optimize your appliances for energy efficiency, saving you money on utility bills while extending their lifespan. At Next Gen, we offer same-day service, flat-rate pricing, and a 100% satisfaction guarantee, ensuring transparency and peace of mind. With a focus on convenience, we even offer online booking and text notifications for scheduling and updates. Whether it’s your fridge, washer, or dryer, we provide repairs that are reliable, future-ready, and eco-friendly. Choose Next Gen Appliance Repair—where innovation meets dependability.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

Taylor's Hearth and Leisure offers an inspiring selection of fireplaces in their showroom. Dennis…read moreand the team are patient and informative, taking as much time as we needed to explain and price all the available options. They showed up promptly on installation day and we couldn't have asked for better service. We are now moving on to our second fireplace with them!

Great customer service. Answered all of my recent questions for a fireplace purchased many years…read moreago.

He was excellent! He performed two jobs for me on the day that he came. I will be calling him for…read moreanother job. The price was excellent!!

I called LG because I had a problem with my gas dryer. They told me that I had in extended warranty…read morewith asurion. I had the representative schedule a technician from progress service they supposedly with with LG products. My appointment was scheduled for 9-1 and then it was scheduled for 1-5pm. I decided to call LG and they called and were told that they didn't have anyone coming today. I missed 1 day of work because of unprofessional, incompetent service. A phone call would have been helpful letting me know what was going on. I don't recommend this company.

It's that time of the year for spring bloom season. HD nurseries always didn't disappoint. Got all…read more my perennials that I will be needing. Satisfied with bulk item pricing . Few are on sale and quite interesting to grab them all. Only if I could. There's limit both on the store policy and my budget. Added potting soil. I guess this it fur now , planting season is just beginning. Definitely returning.

I visited The Home Depot with my son and niece. While the store was nearly empty and offered a good…read moreselection of products at competitive prices, the customer service experience was very disappointing. We walked around for a while trying to locate assistance but couldn't find anyone available on the floor. Eventually, we had to track down an associate ourselves. When we explained that we needed help, the gentleman said he would get someone to assist us. We waited about 10 minutes, but no one came. At that point, my son went to find someone again. After roughly 20 minutes total, two associates arrived at the same time. While we appreciated that someone finally came to help, the delay was frustrating, especially considering the store wasn't busy. The store clearly has strong product selection and fair value, which is why we shop there. However, attentive and timely customer service is just as important. I hope management works on improving responsiveness and communication so future visits reflect the same quality as their merchandise.

We bought a high end SpeedQueen with 5 year warranty from Mr. Jay's, needed service... and THEY…read moreCHARGED US $150.00 for the visit. They sent Jim from Aladdin (probably the only employee who kicks back to Mr. Jay's) who spent 10 minutes and said nothing is wrong and he needs to get paid!! "If something was wrong, I wouldn't charge you. I would charge SpeedQueen" - Jim Sounds like a scam to me. Doubtful Jim aka Aladdin is a real company that pays taxes as it is not listed on BBB or Google - no website, not listing on Maps or reviews. CALL SPEEDQUEEN First - do not deal with Mr. Jay's or Aladdin.

One of the best teams around for Appliance repair on Long Island. If I recommend them, I know this…read moreteam will be responsive and offer help or best options for any customer I send their way.

John's Village Appliance was wonderful to deal with. I had an issue with a gas oven and left a…read moremessage on the answering machine. I received a call back within 20 minutes and he was at the house in less than 2 hours. In this day and age see if you get that from the big box stores! I will definitely be using him in the future!

i have been using john's village appliance repair for many years…read more john in these days is one in a million. returns your calls, shows up the same day, charges very reasonable, and is very personable. a great guy. and... no charge for just walking in the door, like a lot of thief repair men are allowed to do now. however , john retired recently and i can't figure out how he picked this caveman to take over his business. i've spoken to this new guy twice and and he is no good. he won"t discuss what might be wrong with your appliance over the phone, he just wants to come over and run a diagnostic. you've been warned, this cretan is the absolute opposite of john.