Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Don't lose this number! We called at 11 am for an issue with our dryer, I suspected the belt broke…read more Call back within 10 minutes, service tech Jose got here at 11:45, done at 12:15!! Great service, nice people and good value, not cheap but done right!!!

Thankfully... places like this still exist!! Recently I had gone on a run of bad luck with…read moreappliances snd other household items breaking pretty much weekly. Now maybe this is because I've been keeping the some appliances around since the early nineties? But who is to say? This particular week the appliance malfeasance happened to involved a broken clothes dryer. After using trial-and-error, some "mens intuition" (joke) and just mayhaps a tiny, bott of YouTube Ptemium (ok... a few videos) I was able to figure out that I needed a new dryer belt. Much to my dismay I KNEW this required a day trip to the ... Home Depot. Now... before I have to turn in my "guy card" I'd like to say... for the record... that I don't mind going to home depot but I DO mind going to Home Depot with the intention of buying one small item! I knew at some point I'd be led around by 2 or 3 people probably in 2 or 3 different directions and MAYBE they would have the belt for my ancient clothes drying machine. In this case... nope not in stock! I know it's hard to tell by my profile and my hip lingo.... but I'm actually 40 years old!!! ' That might be "check mate" for many 40 year olds, but because I'm still in touch with the youth... I knew to get on "Da Amazon" Even with my extensive knowledge of everything hip, including online shopping... I was unable to match the right part number and I could not be sure I'd be getting the right belt. As much as I'd wanted to give up at this point and hit the couch for some NAScar! But..... I was able to recover and stumble across of cross a very convenient and easy answer to my problems that had Already taken up a good part of my early afternoon. Trying to think back to what one once did when something... I was able to find the phone number for AFCO (old school, but works!!) After a 2 minute phone call with a very nice salesman I had learned that the store was 1 town over, they had the exact part needed in stock and they'd be open for a few more hours. (This left time for a mandatory White Castle excursion... But that is a horse for a different rodeo!)I must have passed by this exact location a 1000 times without ever noticing AFCO. was there. By looking at the lettering on the signs I could tell this location HAD been there my entire life, the store gave me a special nostalgic feeling it even shares its storefront with a travel agency!!! I felt as if I was walking back into my childhood as I walked in the door. Once inside AFCO I was greeted by a very nice and knowledgeable saleswomen, the very same from my earlyer phone call, who did remember speaking to me earlier and had my belt put aside Within 2 to 3 minutes I had paid for the belt and I was on my way with full confidence that I had exactly the part I needed to finish the job If I had known AFCO existed it would have been my first stop and will definitely be my first stop going forward... before the big box stores or the Wild Wild West of the internet! Sometimes the shopping giants cannot compare to the service, knowledge, and convenience you get from a mom and pop type of location.. Bonus Points -This location shares its door from with a travel agent which of course is a bit of A-blast from the past. -The saleswoman was very friendly and fully CoVid compliant as they had a table set up I front right when you enter -***Big bonus*** There was a very playful large dog in front with me while I waited!! So cute In Conclusion I must say I was very pleased with the service convenience and availability of AFCO.I recommend it to anyone who needs any kind of appliance repair as they seem very knowledgeable and helpful and although I hope not to break anything else anytime soon... I know that as soon as I do... I will be going directly to AFC0!

Called about service for my speed queen dryer (after hours) they returned my call promptly the next…read moremorning. Then told me they do not come to Merrick. Merrick is 8 miles away from Lynbrook. Wish I could tell you what the service was like but seems like they have enough business, and do not need anymore.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Joe is truly one in a million. If it were up to me, I'd…read morecall him Dr Joe! He is a true genius and I would recommend anyone who has ANY vacuum issues, to call Joe. He is honest and hard working and importantly, he knows his craft. I wouldn't trust anyone else with my vacuums but Joe. Kudos to you Joe! You're the best of the best!

Joe is Fantastic. Beautiful Store and He found issues on my Vacuum that needed to be addressed. I…read morefound a new home for My Vacuum.

Travelle came out to repair my dishwasher the day after Christmas. I would highly recommend him…read more Travelle was punctual. He was able to quickly diagnose the problem and to clearly explain the issue. The repair price was very reasonable. Travelle was very well manned and respectful. I will definitely use him again for any of my appliance repair needs.

From the owner: Next Gen Appliance Repair is redefining the appliance repair industry with a fresh, innovative…read moreapproach. We combine the latest in smart technology with expert craftsmanship to deliver a service that’s faster, more efficient, and environmentally conscious. Unlike traditional repair companies, we utilize advanced diagnostic tools powered by AI to quickly identify issues and provide long-lasting solutions, reducing the need for frequent repairs. Our technicians are not only highly trained but are also equipped to optimize your appliances for energy efficiency, saving you money on utility bills while extending their lifespan. At Next Gen, we offer same-day service, flat-rate pricing, and a 100% satisfaction guarantee, ensuring transparency and peace of mind. With a focus on convenience, we even offer online booking and text notifications for scheduling and updates. Whether it’s your fridge, washer, or dryer, we provide repairs that are reliable, future-ready, and eco-friendly. Choose Next Gen Appliance Repair—where innovation meets dependability.

Refrigerator was full ...freezer was -2° & fridge was 50°+... tried defrosting but did not hold…read morecorrect temps (37° & 0°). On a Friday in August I tried every option & no one available except "Appliance Dr." Ronnie & his assistant came within hours. They were sure it was the fridge fan which they immediately replaced (no electronic testing gear needed?). The refrigerator/freezer worked ok for a few weeks then same issue reoccurred. They came back & replaced the thermostat but gave me a very reasonable bill for the part to pay once I was satisfied with the service call (which I paid a month later). It is now November & refrigerator is still on target temps! Nice hard working local techs!

So glad I found The Appliance Doctor! We're new to the area, and of course our dryer picked the…read moreworst possible time to break -- we have a newborn at home and are going through tons of laundry thanks to all the spit-ups and blowouts. Total nightmare. I called in the morning, not expecting much, but they got someone out that same day. The tech was super friendly, knew exactly what they were doing, and had it fixed fast. The price was very fair -- no surprises, no sales pitch, just great service. As a new parent trying to get settled here, this was such a relief. I'll definitely be using The Appliance Doctor again and recommending them to any neighbors who need appliance help. If you want fast, honest, no-hassle service, this is your place!

Absolute thieves. They tried to swindle my 75 year old mother in law, who only speaks Italian, into…read morepaying for an new hot water heater w installation when there is nothing wrong w her existing one. I'm a plumber, I was working and they can to do an annual cleaning on the system (which took months to book, but conveniently they were able to try and rob her and set up an install appt for the next day) hand bulldozed her into forking over her credit card. Shame! Shame ! If I were there I would've split their heads open. What kind of swindlers does this outfit hire???

Great work, not over priced!, very professional and eager to please. Joe was at my dads 2 times on…read moretime and we were so pleased. The people that answer the phones aim to please and very professional and are real sweet! I would recommend Universe the best! Thank you!