I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Thankfully... places like this still exist!! Recently I had gone on a run of bad luck with…read moreappliances snd other household items breaking pretty much weekly. Now maybe this is because I've been keeping the some appliances around since the early nineties? But who is to say? This particular week the appliance malfeasance happened to involved a broken clothes dryer. After using trial-and-error, some "mens intuition" (joke) and just mayhaps a tiny, bott of YouTube Ptemium (ok... a few videos) I was able to figure out that I needed a new dryer belt. Much to my dismay I KNEW this required a day trip to the ... Home Depot. Now... before I have to turn in my "guy card" I'd like to say... for the record... that I don't mind going to home depot but I DO mind going to Home Depot with the intention of buying one small item! I knew at some point I'd be led around by 2 or 3 people probably in 2 or 3 different directions and MAYBE they would have the belt for my ancient clothes drying machine. In this case... nope not in stock! I know it's hard to tell by my profile and my hip lingo.... but I'm actually 40 years old!!! ' That might be "check mate" for many 40 year olds, but because I'm still in touch with the youth... I knew to get on "Da Amazon" Even with my extensive knowledge of everything hip, including online shopping... I was unable to match the right part number and I could not be sure I'd be getting the right belt. As much as I'd wanted to give up at this point and hit the couch for some NAScar! But..... I was able to recover and stumble across of cross a very convenient and easy answer to my problems that had Already taken up a good part of my early afternoon. Trying to think back to what one once did when something... I was able to find the phone number for AFCO (old school, but works!!) After a 2 minute phone call with a very nice salesman I had learned that the store was 1 town over, they had the exact part needed in stock and they'd be open for a few more hours. (This left time for a mandatory White Castle excursion... But that is a horse for a different rodeo!)I must have passed by this exact location a 1000 times without ever noticing AFCO. was there. By looking at the lettering on the signs I could tell this location HAD been there my entire life, the store gave me a special nostalgic feeling it even shares its storefront with a travel agency!!! I felt as if I was walking back into my childhood as I walked in the door. Once inside AFCO I was greeted by a very nice and knowledgeable saleswomen, the very same from my earlyer phone call, who did remember speaking to me earlier and had my belt put aside Within 2 to 3 minutes I had paid for the belt and I was on my way with full confidence that I had exactly the part I needed to finish the job If I had known AFCO existed it would have been my first stop and will definitely be my first stop going forward... before the big box stores or the Wild Wild West of the internet! Sometimes the shopping giants cannot compare to the service, knowledge, and convenience you get from a mom and pop type of location.. Bonus Points -This location shares its door from with a travel agent which of course is a bit of A-blast from the past. -The saleswoman was very friendly and fully CoVid compliant as they had a table set up I front right when you enter -***Big bonus*** There was a very playful large dog in front with me while I waited!! So cute In Conclusion I must say I was very pleased with the service convenience and availability of AFCO.I recommend it to anyone who needs any kind of appliance repair as they seem very knowledgeable and helpful and although I hope not to break anything else anytime soon... I know that as soon as I do... I will be going directly to AFC0!

Called about service for my speed queen dryer (after hours) they returned my call promptly the next…read moremorning. Then told me they do not come to Merrick. Merrick is 8 miles away from Lynbrook. Wish I could tell you what the service was like but seems like they have enough business, and do not need anymore.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Steve is not only a nice guy he knows his stuff . And he's fair and honest. They don't make them…read morelike Steve anymore . Allgood . He fixed my Jenn-air board and saved the wall oven for a fraction of a new one . Thanks Steve Ok update I called Steve's appliance back for a second job . My dryer kept throwing a code d80 and would shut off . Steve immediately knew what the issue was and fixed it . The dryer vent had to many bends and turn . He completely replaced it and like Majic . The dryer is operating perfectly. Stevens honest and on time .. ooo fair priced .

Travelle came out to repair my dishwasher the day after Christmas. I would highly recommend him…read more Travelle was punctual. He was able to quickly diagnose the problem and to clearly explain the issue. The repair price was very reasonable. Travelle was very well manned and respectful. I will definitely use him again for any of my appliance repair needs.

From the owner: Next Gen Appliance Repair is redefining the appliance repair industry with a fresh, innovative…read moreapproach. We combine the latest in smart technology with expert craftsmanship to deliver a service that’s faster, more efficient, and environmentally conscious. Unlike traditional repair companies, we utilize advanced diagnostic tools powered by AI to quickly identify issues and provide long-lasting solutions, reducing the need for frequent repairs. Our technicians are not only highly trained but are also equipped to optimize your appliances for energy efficiency, saving you money on utility bills while extending their lifespan. At Next Gen, we offer same-day service, flat-rate pricing, and a 100% satisfaction guarantee, ensuring transparency and peace of mind. With a focus on convenience, we even offer online booking and text notifications for scheduling and updates. Whether it’s your fridge, washer, or dryer, we provide repairs that are reliable, future-ready, and eco-friendly. Choose Next Gen Appliance Repair—where innovation meets dependability.

Refrigerator was full ...freezer was -2° & fridge was 50°+... tried defrosting but did not hold…read morecorrect temps (37° & 0°). On a Friday in August I tried every option & no one available except "Appliance Dr." Ronnie & his assistant came within hours. They were sure it was the fridge fan which they immediately replaced (no electronic testing gear needed?). The refrigerator/freezer worked ok for a few weeks then same issue reoccurred. They came back & replaced the thermostat but gave me a very reasonable bill for the part to pay once I was satisfied with the service call (which I paid a month later). It is now November & refrigerator is still on target temps! Nice hard working local techs!

So glad I found The Appliance Doctor! We're new to the area, and of course our dryer picked the…read moreworst possible time to break -- we have a newborn at home and are going through tons of laundry thanks to all the spit-ups and blowouts. Total nightmare. I called in the morning, not expecting much, but they got someone out that same day. The tech was super friendly, knew exactly what they were doing, and had it fixed fast. The price was very fair -- no surprises, no sales pitch, just great service. As a new parent trying to get settled here, this was such a relief. I'll definitely be using The Appliance Doctor again and recommending them to any neighbors who need appliance help. If you want fast, honest, no-hassle service, this is your place!

He was excellent! He performed two jobs for me on the day that he came. I will be calling him for…read moreanother job. The price was excellent!!

I called LG because I had a problem with my gas dryer. They told me that I had in extended warranty…read morewith asurion. I had the representative schedule a technician from progress service they supposedly with with LG products. My appointment was scheduled for 9-1 and then it was scheduled for 1-5pm. I decided to call LG and they called and were told that they didn't have anyone coming today. I missed 1 day of work because of unprofessional, incompetent service. A phone call would have been helpful letting me know what was going on. I don't recommend this company.

Absolute thieves. They tried to swindle my 75 year old mother in law, who only speaks Italian, into…read morepaying for an new hot water heater w installation when there is nothing wrong w her existing one. I'm a plumber, I was working and they can to do an annual cleaning on the system (which took months to book, but conveniently they were able to try and rob her and set up an install appt for the next day) hand bulldozed her into forking over her credit card. Shame! Shame ! If I were there I would've split their heads open. What kind of swindlers does this outfit hire???

Great work, not over priced!, very professional and eager to please. Joe was at my dads 2 times on…read moretime and we were so pleased. The people that answer the phones aim to please and very professional and are real sweet! I would recommend Universe the best! Thank you!