We recently had a well failure that could not be resolved. Calling 2S was the best solution I…read morecould imagine. From the very beginning, they were responsive, great communicators, expeditious, and professional. Even squeezed us in to their very busy schedule to deliver a new well (460 feet deep) in just 4 days! Great experience and they are highly recommended.

Amazing service!! Highly recommend these guys... My bladder/pressure tank decided to stop working…read moreon Christmas Eve morning. Always great when you're hosting 15 family members at your house for Christmas eve dinner. Called one company and they couldnt make it happen, guy gave me the # for 2S Well Drilling and they were at my home within the hour. After a couple of quick checks to find the issue, the service tech had my old tank ripped out and a new one installed within the hour! Thank you so much for saving our Christmas at our home!!

An old well opened up in the yard, and a sinkhole on your property is never a good thing. Easterday…read moreassured they could cap a well as easy as drill one, so they were invited out. All they did was mix up a batch of cement and dump it into the hole. Wet cement. Into a hole. Filled with water. Figured they knew what they were doing, but all they did was watch the water rise to the top of the hole and flow out, carrying wet cement all over the lawn and driveway. Their only reaction was, "We don't clean up. You signed a contract." Now we have to spend several months smashing apart chunks of cement and removing debris from our grey lawn and driveway.

We have an old well in derwood,md. and did not have water last weekend on Saturday. Our nice…read moreneighbors let us hook up temporarily to have a party and even though my husband knows a few things and was able to get a new pump, we still lost water again on Tuesday. We called Easterday and I'm so impressed I had to write a review. They came out the same day we called, they found the problem, they were both so nice my husband and I chatted them up while they finished their work. The price was less, we expected maybe having to drill a new well, OMG. But they fixed it, cleaned up, smiled and packed up and were out of here in a couple short hours. It was raining and they did not complain and were just so nice. Our tech's were great and we love this company!!!!!! Thanks to easterday, they saved the day!!!!! Mike and Sher

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Thanks Dave for helping us out on such short notice! We lost water pressure with our well system…read moreresulting in no water flow...Dave with this staff came out within an hour and had it fixed in no time! They even put covers over their shoes as not to track any dirt or mud into our house! Great professional service from a friendly company! Thanks again!

I would never use this company because their employees are extremely rude and verbally abusive in…read morefront of children. They have men who do not represent their company well at all, and are not kind to the community. I would never recommend or hire these people.

We have a well that stopped working a few years ago. I called around and only John West would come…read moreout. He not only came out but worked overtime and at the end gave me a bill that astounded me for how fair and low it was. Just a few days ago there was a mechanical issue that necessitated a major repair of the well. We lost water for just a few hours because on a Saturday John West showed up and figured out how to turn our water back on until he could do the necessary repairs. It turns out that a pipe to the house from the well was broken. John brought out a temporary water holder, hooked it to the well, ran a hose into our home to restore all water, and then told us to have the hole dug to get to the damaged pipe 4 feet under the ground. The day this was done he came out that afternoon and fixed everything. The man is as honest as the day is long. His prices are the best I have seen. The man and his family were a pleasure to deal with. After having tried other well companies we will never again go with anyone else.

One evening our water stopped flowing. We have a well system...didn't know if it was the pressure…read moretank or the pump. John came out the next morning to diagnose and fix the problem stemming from the pump (and the poor installation from the previous owner). We had it replaced. John & his team were extremely thorough and helpful answering our questions, and being up front about costs. My wife could just tell that John has been doing this for a lifetime as he knew what he was doing and takes pride in his trade. These are the type of businesses we need to support! Thank you for your work, it is truly appreciated.

I opened my cellar to find it flooded and the pressure tank spewing water at a crazy rate. I turned…read moreoff all the water and the electric to the tank, but still kept coming, and I was panicking. As a well rookie, I'm always hesitant to touch anything having made mistakes before. I called the company that installed some well equipment when we bought the house on their "24 hour emergency line," which was not answered. They called me back two hours later and told me they could come in a few days and offered no guidance over the phone even though I told them my basement was actively flooding and asked what to do. Meanwhile I'm triaging with buckets and a de-humidifier to keep up with the flow. I called the first place that popped up on Google, which happened to be HydroWells. I explained the situation, and Elba, one of the owners, told me not to worry and they'd have someone out there at 7PM. She and her husband, Javier, the other owner, came actually at 6:45PM, were so kind and lovely and had the issue fixed within a half hour. They also showed me the issue and gave me a bit of an education, which I appreciated. And they didn't gouge me on the price even with the emergency. I won't ever go back to my previous well company. If you're looking for someone to do maintenance or install any equipment, please choose HydroWells. I almost never review companies but wow, I just have to give them the kudos they deserve because I was nearly in tears and they were so kind and responsive, I'm eternally grateful!

Our water well stopped working during the weekend then we called Hydro wells to take a look at it…read more They came offered different options and in two hours they did water testing and work was done. They are very professionals and everything was clean and perfect. Our water system is working perfectly.

I can't say enough good things about Negley's. I first met Jason at the Martinsburg home show. He…read moredid my mom's water softener and she had a great experience, so i decided to give him a call. He came out and tested my water and gave me a great overview of the process. I worked with Amy and Trinity on my financing and scheduling for Jason to come back out to retest my water and they were great. We had two gentleman come out for installation, I believe one was named Wendell. Both gentleman were fantastic and showed us how to maintain and use the screen on our system. I'm very happy with the service I received and would recommend to anyone! Ask for Jason when you call. He was very personable and gave us great service.

Living with hard city water made installing a water softener a necessity, and I couldn't be happier…read morewith my experience with Negley's Water. Jason was prompt, courteous, and most importantly, never tried to hard-sell or over-sell me on anything. His expertise and professionalism stood out and made my decision to choose Negley's an easy one. The installation process was smooth, and the results are already making a big difference. Highly recommend Negley's for anyone dealing with hard water!

Absolutely horrible experience with this company - I would strongly recommend you look at the other…read morereviews and see the numerous 1 star reviews they have - they have definitely earned them. You can also see that the company does not respond to negative reviews, because either they cannot justify their actions or simply customer service is not a priority for them - in either case, this is not a company that you want to contract with. I originally called the company to get an estimate to drill a new well - I explained to the owner (Brian) that my well was not producing enough water. He said he will come down to take a look to provide the estimate. Instead of him coming to do an estimate, his techs came and started testing the well. THIS WORK WAS NOT AUTHORIZED as they did not talk to me about what they were going to do or explain any charges before they did the work. I thought, per the owner, they were "taking a look". They charged me $600 to tell me what I already told them to begin with. I knew the well was not producing enough water, I requested an estimate for a new well, not a yield test. After they were done, they gave me an invoice for $6000 and told me to call the owner to sort out the charge. I called the owner (Brian) and asked him why I was charged and he said, and I quote "I will take care of it" which I understood to mean it would be refunded. I was continuing the process of working with this company to drill the new well but the communication and service was so terrible that I was not comfortable spending $40K with a company that did not respond to my calls or messages. Calls and messages would be returned days or weeks later in some cases - and the owner failed to show up to multiple appointments that were made.

I had to change the large water pressure tank as it leaked water all over my basement. After I was…read moreable to check online, I realized they charged me more than twice the price of the actual tank - more than $3000 instead of $1500 (and that's not including labor). I called them, but they didn't get back to me. These guys ripped me off!!

They came by and installed a "pump saver" device for the well pump and replaced my cistern float…read moreswitch and generally did a good job. But then getting them to come by to adjust/fix the pump switch to keep it running to allow the cistern to fill, they were simply "unavailable" due to higher priority calls for two full days of me waiting for them at home. Very disappointing "service."

We finally got ahold of them so I'm updating my original review. They were most helpful and did a…read moregood job.