john and joe came out to my house the day after i called west well pump services. john called back that same evening, even though it was after their regular business hours. i explained to him that we had been experiencing very low pressure in our well water pressure tank for some weeks, at the point of which we were only getting a small stream of water out of our upstairs shower head. when they came out, they first checked the pressure tank gauge and switch, and ascertained that the problem likely lay in the well itself. john and joe then went outside and pulled the well pump to find that there were holes in the brass connection between the pump and water pipe. they suggested that they could just replace that connection, but i decided since my pump was 18 years old i would have the pump replaced as well. they also checked out the condition of the wiring supplying the electricity to the pump in order to ensure that it was in good shape. they were very professional; worked well as a team and answered all the questions that i asked them throughout the process. they did a great job in a very timely manner and i believe that the cost was very reasonable for what they accomplished. i highly recommend west well pump service,and will certainly call on them again should i need similar services. you can't go wrong dealing with this business. thanks for everything. read more