An old well opened up in the yard, and a sinkhole on your property is never a good thing. Easterday…read moreassured they could cap a well as easy as drill one, so they were invited out. All they did was mix up a batch of cement and dump it into the hole. Wet cement. Into a hole. Filled with water. Figured they knew what they were doing, but all they did was watch the water rise to the top of the hole and flow out, carrying wet cement all over the lawn and driveway. Their only reaction was, "We don't clean up. You signed a contract." Now we have to spend several months smashing apart chunks of cement and removing debris from our grey lawn and driveway.

We have an old well in derwood,md. and did not have water last weekend on Saturday. Our nice…read moreneighbors let us hook up temporarily to have a party and even though my husband knows a few things and was able to get a new pump, we still lost water again on Tuesday. We called Easterday and I'm so impressed I had to write a review. They came out the same day we called, they found the problem, they were both so nice my husband and I chatted them up while they finished their work. The price was less, we expected maybe having to drill a new well, OMG. But they fixed it, cleaned up, smiled and packed up and were out of here in a couple short hours. It was raining and they did not complain and were just so nice. Our tech's were great and we love this company!!!!!! Thanks to easterday, they saved the day!!!!! Mike and Sher

Thanks Dave for helping us out on such short notice! We lost water pressure with our well system…read moreresulting in no water flow...Dave with this staff came out within an hour and had it fixed in no time! They even put covers over their shoes as not to track any dirt or mud into our house! Great professional service from a friendly company! Thanks again!

I would never use this company because their employees are extremely rude and verbally abusive in…read morefront of children. They have men who do not represent their company well at all, and are not kind to the community. I would never recommend or hire these people.

First, let me say that I eventually found Hydro Wells (https://www.hydrowellss.com/) and they were…read moreEXCELLENT. Don't waste your time with Easterday... I called Easterday at LEAST 4 times yesterday because I had an emergency with my pump/well. The woman I spoke to said that the crew was all booked up for the day but she would reach out to them to see whether anyone could drop by my place to take a look. I asked her to call me and let me know whether someone could visit either that day or the following day and she PROMISED that she would, probably around noon. SHE NEVER CALLED BACK. I called her back 2 more times and asked her whether she had heard anything. I felt like I was bothering her....after the business had closed I called their answering service and left a message for someone to call me. I was hoping someone would be able to visit me the next day. I still got no response. With that kind of customer service I do NOT see how they stay in business. I will NEVER reach out to them again.

First class plumbing service. Very pleased. Worked around my work schedule. Professional service…read moreand would certainly recommend 100%.

Jake & Ed provided excellent service for me. They answered every question and address any concerns…read morethat I had regarding a service that was provided today. I would highly recommend them. Thank you guys very much!

I love my RO system from Carroll Water. Years ago , they set it up correctly to accommodate my…read morekitchen sink and refrigerator for ice and water! Matt, my most recent tech was very knowledge And professional. Where they loose me is in their scheduling department . Clearly all the schedulers are educated to do is make appts. As the front line call center they should have some 'basic knowledge ' of the systems and at least forward any technical questions to a tech ! The scheduling department failed me. I wasted Matt's time and my money on an unnecessary service visit. We will be building a new house and Matt gave me fantastic advice so we will consider Carroll Water based on his ability to service the system. I will welcome a call from a tech manager or a scheduling manager or even the CEO to discuss what would make this company top notch and receive 5 stars.

We had them replace a well pressure tank in our home, they were in time and did a great job…read morefinishing the replacement as promised.....professional and courteous. 100% recommended for them.

Robert is prompt in returning calls, professional in trouble shooting, and makes expeditious…read moreappointments. Appointments are made on time, workmanship is professional. And price is fair. We have used them in the past, the present, and should the need arise, will use them in the future

I can't say enough good things about Negley's. I first met Jason at the Martinsburg home show. He…read moredid my mom's water softener and she had a great experience, so i decided to give him a call. He came out and tested my water and gave me a great overview of the process. I worked with Amy and Trinity on my financing and scheduling for Jason to come back out to retest my water and they were great. We had two gentleman come out for installation, I believe one was named Wendell. Both gentleman were fantastic and showed us how to maintain and use the screen on our system. I'm very happy with the service I received and would recommend to anyone! Ask for Jason when you call. He was very personable and gave us great service.

Living with hard city water made installing a water softener a necessity, and I couldn't be happier…read morewith my experience with Negley's Water. Jason was prompt, courteous, and most importantly, never tried to hard-sell or over-sell me on anything. His expertise and professionalism stood out and made my decision to choose Negley's an easy one. The installation process was smooth, and the results are already making a big difference. Highly recommend Negley's for anyone dealing with hard water!

I will go with no other well service other than Monticello ever again! I called them on a Wednesday…read morenight after 8:00PM. Got a call back in less than 15 minutes for a well issue where we were spewing water. the next day they were out digging the 5 feet down in the heat to diagnose and fix the issue. Great customer service and great price by a great team!

Jason is a stand-up guy! I had well problems just as I was heading out of town. I had to rely on…read moreJason to diagnose, prepare an estimate, and communicate everything while I was away. Jason was extremely responsive, kept me informed, and his price beat out two other local competitors. Jason was sensitive to the fact that my family was without water and got things up and running quickly. Unlike other companies, who talked fast and didn't tell me everything in detail; Jason explained everything and took my phone calls to answer all my questions. I would highly recommend Monticello Well Pump Service. You can depend on their quality workmanship and trust you won't get price gouged.

Very professional drilling service, got the work done on time and without any issues…read more The team took care of all paperwork and made the process simple. Thanks for a great job.

awful customer service. "we'll have a crew out there tomorrow" for an emergency no water well…read more three weeks later we still don't have our old well safely abandoned and sealed. do NOT pay them in full before they completely finish the job.

Nathan and Tim were on time and changed our well tank very professionally They were neat and…read moreefficient and would certainly recommend them for any service work. Penny and Mark in Falling Waters

(They will not back up their work, do not recommend) We are…read moreSeniors, this break was discovered on a Friday, had been leaking for a very long time, I expressed my dislike of their failing, repeatedly and my having to pay for rework each time. How I am not some Country Bumpkin you can continue and do this to! My wife and me tried to stop in the Greencastle Office following Monday as to why we were left hanging? (Customers for several decades with full well & water treatment from Negley's) They refused to come to the inner locked door, wonder why they installed this I thought? Negley's hired a lawyer and put a Restraining Order against us! Tell me what will an elderly couple do that they enforced such an action against us, complain, plea for help, what? Abuse of legal system, and an overwhelming display non business like, emotional behavior!

What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

The Lyons replaced our tankless hot water heater and did the work as promised for the quoted price,…read morewhich was a good value. We have had hot water since then. I like that! I will call upon them again.