I contacted Payless last minute. The service was wonderful, very attentive, & affordable. Thank…read moreyou Hazel for your customer service. Hazel was constant updated me on the transportation. I received my car within 4 days from New Jersey to Burbank California. Affordable and fast service. Thank you

Shawn was great in scheduling our car transport. Everything went well and the car arrived on time…read more Highly recommend

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

I was referred to Auto Transport by Roadway Moving (who does not transport cars). Auto Transport…read morequoted me $1000, which initially was more than what I wanted to spend. I thought that I should continue to shop around in search of a better price (also recommended when you are new to these services). This is my first time moving to another state and was not sure of the pricing structure. I have also learned that these companies operate as Brokers and use 3rd party movers. A good majority of them are not trustworthy. After learning that the quote USA Auto provided was most reasonable, I called back ready to book. I ended up speaking to a different agent who quoted me $200 LESS than the original Broker. Again, I was more than ready to book. But then the new agent learned of my original quote with his colleague and ended our call to speak with his partner. They original agent called me back telling me that the COMPANY cannot honor the lesser quote and that I am free to take my business elsewhere!! UNPROFESSIONAL and UNETHICAL! How is it that the same company quoted 2 different amounts and refused to honor the lesser? WHY? Because they are greedy and do not care to do honest business. One may say that $200 is not a big deal, but when a company is willing to throw your business away because they refuse to accommodate a customer then I was left with no choice but to go elsewhere! DO BETTER!

One of my best friends was moving from the east coast to Southern California and he was telling me…read moreabout how he wanted to somehow transport his car as well. I was like, "speaking of transport, why not use of those auto transport companies?" So I helped him out with finding one and came across Hoboken Auto Transport. He called them up and was guaranteed that should any damages would happen to the car that they wound cover it with their insurance. This was the least of his worries. He was more worried how much it would cost and since it's literally from coast to coast, they helped him out with some discount. All and all, it's was all taken care of and he got his car and everything is settled. Great service. Thanks!

I did a lot of research into transporting my car and decided to use Hoboken and was not…read moredisappointed. Fantastic customer service. Car delivered without an issue on time. Affordable price. All around great job.

Website does not work and no one picks up the phone calls. Wanted to get a quote for shipping my…read morecar but no one has picked up the number displayed online. I have been calling for multiple days and the website also doesn't load. Terrible customer service

We called a couple of companies last week as our daughter wanted to ship her car to Miami from New…read moreJersey. We went with with Relocate transport. Ashley was our contact who is very pleasant, helpful and thorough. The process went smoothly and my daughter is excited to have her car. Tried AAA transport in the beginning and that was a disaster. Thanks Ashley will definitely Recommend you.

This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

*Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

I wish there were more stars to give this company!! Very professional and extremely patient. All my…read morequestions and concerns were answered immediately. Aaron Jefferson practically held my hand through the whole process. I know I was a nervous wreck. My car arrived ahead of schedule. I absolutely would recommend over and over. Thank you Kathleen and a million Thank Yous Aaron

Update: Kathleen was nice enough to give me a call after…read morereading the review and apologized for the bad experience. She offered to refund the $200 extra that I had to pay, which changed my review from 1/5 to 3/5 thanks to the considerate phone call and the refund. Review: I had a very unprofessional experience. The yelp reviews all seemed good and that's why I picked this company, but it was a bad experience that cost me time and money. I spoke with Kathleen who helped me set up the everything smoothly and I was given a "guaranteed quote" to transport my car from Long Island out west. I gave her a 4 day pick up window trying to ensure the pick up happens before I have to take my flight out. She said that sounds good and they would pick it up within that time range. After calls throughout the week, they finally told me one day before my flight (this was the last day of the pickup time range) that I would need to drop off my car to New Jersey (which is a 2-hour drive) and that it would cost $200 more to ship it. At this point, I had no choice but to agree with them. It was absolutely ridiculous to make me do 5-10% of the moving and to then increase the cost by $200 (or roughly 20%). The only positive was getting my car in 7 days, the driver was good.

I called Eric to inquire about moving my car from Bergen County, NJ to Seattle (where I got…read moretransferred). He was very helpful explaining the entire process to me, he was up front about the pricing, and everything he told me ending up being true. I went with his company, he found a very professional trucking company to move my car, everything was picked up on time and he answered my calls and gave me updates whenever I wanted/needed them. I would highly recommend his company and will definitely use him again should I need to move a car.