Pros: Good pricess, knowlegable people in show room.
Cons: Absolutely incompetent delivery people.
The price on the washing machine was fair, but the delivery? Horrendous.
They sent two guys who
1) Blocked the entire driveway with their truck so I couldn't pull in when I got home. Plenty of room to park on either the left or the right - no, they blocked the whole thing. When I asked them to move so I could pull my car in, they refused, saying they were "almost done". They weren't almost done, I had to park all the way down the block.
2) Left rust and trash and other garbage all over the driveway - why do this? Just clean it up.
3) DIDN'T INSTALL WASHING MACHINE CORRECTLY, THEY HAD TO COME BACK (which they did, with attitude). They installed the hot water linked to the cold, and vice versa.
4) Drove over the lawn, leaving tire tracks on the property. Why do this? Why not drive to the end of the driveway before making a turn?
5) Assumed that because of the color of our skin (I imagine), we didn't understand Spanish. Said nasty things about the lady of the house and myself. This actually was okay because I got to see their faces turn white when I cursed them out in Spanish and threatened to tell their boss exactly what they said.
Absolutely incompetant and rude. Next time around, I'd happily pay more to go somewhere else rather than deal with this brand of nonsense.
What a bunch of clowns. read more