12/18/22: Worst customer service, from two female employees specifically. I approach the counter with my little one. I ask to order a specific pair of pants as they don't have it in store. One employee, who seems to be training, stares at my daughter like she's never seen a child before. Like what is this child doing at my counter?! Are people not allowed to shop with their kids? Literally your job is to make people feel welcome in your store so they'll shop here. She asks another employee how to process an order. The second employee says she will help me. She is not friendly either. You know you're not doing me a favor, right??? She places the order. I pay, she looks annoyed at life.
The only reason I ordered in store is because they provide expedited shipping vs. ordering online. Otherwise, I would've left. Never coming back here. And no, this doesn't appear to be an isolated case. Read the reviews. Seriously, who is managing this store??? read more