My FAVORITE Madewell store! Yes, this location is convenient to me, but the service always blows me away.
From the moment I walk in, an associate always greets you whether its behind the counter, at the door, or while they are re-arranging items. Every sales associate that I have worked with have been honest with their fashion opinions.
I recently bought a new pair of Madewell jeans. The sales associate helped me find the perfect fit. I even had them hemmed for me (GREAT for us petite ladies, although they do now have petite jeans available). When I returned to the store to pick up my jeans, I left in a rush and was not able to try on my newly hemmed jeans. I went home and noticed that the hemming was slightly shorter on one side than the other. I thought that I had to live with the imperfection, but thankfully the sweet associate noticed the flaw, ordered another pair, and allowed me to re-hem them. Thank you for another pair of Madewell jeans that I ABSOLUTELY LOVE!
I feel like the staff are a part of my fashion entourage. Always willing to help with picking out great items! If they don't have my size, they are always jumping onto the computers to find my size and have it shipped to my house. Overall, great service! Definitely don't feel this much love at any other Madewell stores in the area! read more