I am a traveler only stay couple days in Washington DC, me and my family was shopping at here today morning. I have pick out around 5 clothes, and a pair of shoes. After finish first floor, I went to second floor. I asked the sales lady if is possible for me to try my stuff upstairs, because I am not sure if my items were collected by other sales man only allow to try them on at 1st floor.
Before I tried my stuff, they have already messed up my stuff with other girls already, sales put me into a fitting room which none of the clothes were picked by me. After my clarification. I finally got to try on the items I picked, i am going to buy all the items I tried, there are 4 dresses and one women top plus one heels. They asked me if I could check out right now. I answered, 'sorry, I might need longer time, since my family member was still in fitting room' . They carried my stuff to downstairs and asked my name and confirm again.
Till the time I check out at register, non of the clothes were picked by me, only a pair of shoes and 2 dresses. Then left are gone, and the answered they gave me was they didn't remember, and forgot. To be honest, I love COS, since I traveled to Europe serval years ago. I love to go COS, when I arrived to a new place, because I knew that the design for each place are different, because my cloth size is the smallest. Sometimes they sold out online, and I could only give myself a try to the store to see if could meet my size there.
The experience today at COS, really disappointed me. I am not sure if they was anything I have done wrongly. After I got back to my hotel, i looked online quickly, but the dresses I want, are all sold out. I am very upset, no joke.
Photos are showing even under this kind of emotion, me and my family still punched something. So, there is no way that we only try on items and give sale hard work but not buying stuff!!! read more