shopping at The Furniture House has been one of my experiences in purchasing furnitures. The owner…read moreis very knowledgeable, honest and helpful. I have received all my furnitures on the time with no delays. My furnitures were delivered to my home and setup by his team. They were on time and I had no issues with them. I would highly recommended anyone looking for new furniture to visit this store. They have high-end and budget friendly furnitures for everyone. Jason.

Outstanding transaction all around. Wonderful customer service and great communciation. High…read morequality, solid wood furniture at a price that won't break the bank. Each piece of the John Thomas dining set I ordered was packaged very well and arrived in pristine condition. Looks and feels great. Excellent delivery and installation, arrived right on time. I will buy from here again and highly recommend to my friends, family and neighbors.

Had always heard about this place and that prices were really good. They do have z great selection…read moreand their higher end was available. I thought the prices were average no great deals. Would consider if I found specifically what my wife wanted but for now we will continue to look.

Closed as of July 15, 2026. Building sold for a data center. Previously had great experience here…read more Went today to look for a new couch and sign on the front door states permanently closed. Even their website hasn't been updated yet.

We do employee housing and have over a dozen properties that we furnish. In the beginning I went…read moreto all the furniture stores in the area... but once I came to Furniture House Galleries, I don't go anywhere else. Thelma is the absolute best! You give her what you're looking for and the parameters... she calls you back with the exact options you were thinking of. Everything is so seamless. And their delivery team is awesome as well. This is the GO TO furniture store... no questions. I don't have time to read all the reviews and not sure what any of the negative ones say... but this has become my one-stop furniture store. Always get exactly what I need and at a great price! (Ask for Thelma! )

Customer service was bad. They gave us a huge attitude in the chair was broken. We ordered two…read morechairs. One of the chairs were broken. The end got another one because one of them broke. And then that one was the same chair and still broke. And they still charged us for two chairs even though they sen sent us the same one. And the chairs were really expensive just for broken chairs.

We busted up a really heavy and expensive pop up tv cabinet while moving. Another person came by…read moreand said they could not repair the broken leg to my cabinet and recommended replacing the bottom with a custom piece. Pro Furniture Doctor was able to safely replace and reinforce the existing piece for far less than I anticipated. They put so much thoughtful time and effort to not only repairing but improving my cabinet. I highly recommend them!

Our solid cherry wood headboard cracked when on a moving truck. The crack was 30 in long,…read moresplintered, and went all the way through to the back side of the headboard. I made some calls to local furniture repair shops. Daniel was the most responsive person I called and was confident that he could fix it. He quoted a reasonable price and turnaround time. I crossed my fingers and brought it to him. When it came time to pick up the headboard, I couldn't believe my eyes. The headboard was back together with very little visible evidence that a crack had been there. Daniel is a miracle worker! Thank you Daniel!

Is my second time shopping at Ashley's but this time was very different Isabel went above and…read morebeyond with her experience and service. If you come to Manassas ask for Isabel and she will assist you with her experience and beautiful smile. Thank you Isabel you're a rockstar!!!

Extremely Frustrating First Experience with Ashley Furniture…read moreThis has been one of the most frustrating furniture-buying experiences I have ever had, and unfortunately, this was our first purchase from Ashley and will most likely be our last. When we were shopping for furniture, the sales associate Ahmad told us that if we purchased a mattress, we would receive $800 off our furniture purchase. When we calculated the total payment, however, I could not see any difference reflecting that $800 discount. When I asked him where the $800 savings was, he gave us excuses and an answer that did not make sense. That should have been our first warning sign. Unfortunately, we were in the middle of moving and did not have much time, so we trusted the sales associate and decided to purchase the furniture anyway. We placed our order on 9/5, and we were told it would be delivered on 9/8. Instead, the delivery came about a week later -- and the order was not even complete. We received only a dresser and a bed. The bed was missing screws/parts, so the delivery team had to take it back. The dresser was also damaged, and we were told that a technician would come to fix it. No technician has come so far. Then, on 9/28, the replacement bed was finally delivered -- and guess what? It was damaged AGAIN and was also missing parts. The delivery team left it there, saying someone would come to fix it. At this point, my bedroom looks like a yard sale. I have a damaged dresser that still needs to be repaired, a damaged bed that is missing parts and needs to be fixed, and my children are sleeping on a mattress on the floor because we still don't have a properly functioning bed. What makes this even more frustrating is the complete lack of communication and follow-up. When I contacted the dispatch team about the issue, they told me they didn't even know there was an issue with the dresser. How is that possible? It makes me wonder if anyone is actually keeping track of what is happening with customers' orders and complaints. I also called the sales associate, Ahmad, and asked to speak with his manager. He told me that he would ask his manager to call me shortly. It has now been three days, and I still have not received a call. So now I am left wondering: Who is actually going to follow up with me?When will someone come to repair the damaged furniture?When will I receive the missing parts?And who is taking responsibility for this entire situation? I understand that mistakes can happen, but this is not just one mistake. It has been delayed delivery, incomplete furniture, damaged furniture, missing parts, no technician, poor communication, and no manager follow-up. This is completely unacceptable, especially for a customer making a significant purchase while moving into a new home. I should not have to keep calling and chasing people to get furniture that I already paid for. This was our first experience with Ashley, and sadly, it has been the worst furniture-buying experience we've had.Based on this experience, I would strongly think twice before recommending Ashley Furniture to anyone in my community.

The Gainesville store is very nice! We were greeted right away - but not pushy…read more Great selection of hot tubs which we were after. Fair price. Exceptionally great at communicating with the delivery date of tub, the team that delivered and even the pool water referral were all excellent!! Both Gregg and Michael are phenomenal with knowledge of hot tubs! Highly recommend!!

Offenbacher provides not only the best choices in hot tubs; but they will support you with the best…read morereliable service long after you have bought your hot tub. This is our 3rd hot tub from them since 1983!!

Have been very pleased with each experience here. Bobs is discounted, and I have a bed and bureaus…read morefrom here. Both are high quality. Next visit will be a new recliner, as the one from 1950 something is finally getting worn out. Their prices are hard to beat. Sure you can haggle at Marlo's, but I prefer here much more. All of the employees have been friendly. They are knowledgeable too. Loved the delivery service, which the other competitor mentioned, has had some issues. Flawless and on time. That alone is a great aspect. You'll be smart to go in here, as the staff can be very helpful. I definitely recommend them.

We stopped at Bob's furniture to look at a new couch/couch bed. We were immediately greeted by one…read moreof their associates who was incredibly helpful. He assisted us in picking out the perfect couch for us and even helped us find a good deal online for the couch. Very happy with the value of the furniture that we got. They also have a fun Bob's cafe that has complimentary coffee, iced cream, cookies, and other sweets! This is an ideal furniture store for the atmosphere, service, and value of furniture at an affordable rate.

Phenomenal experience with this company! Surprised all this time I didn't stop by here and it's…read morebeen in my backyard forever! Ryan did a great job of giving us all the information we needed no matter the time or day. Found our favorite new set, made sure we were able to get it. Very clean store, greeted soon as we walked in, and EVERYONE spoke to my family and me. Good quality furniture for the right price. Indeed a pleasant experience, will be buying more from them in the future.

**update as of 12/10 Part 3 of this 8 month process for an order 5 months overdue. All for bed…read morerails. Called Regency 11/28 and was told my rails would arrive the week of 12/6 and I would be issued a $200 credit. Absolutely embarrassing after spending $5,000 back in March. Terrible terrible organization, dishonest and hope that no one ever purchases from them. You owe it to yourself to not do business with an organization such as this. Still no bed rails! Where are they?

Closed Down, I called the phone number, No answer. I went to the store in January 2024 and they are…read moreshut down and empty.

A good place to find interesting antiques, vintage and mid-century modern furniture, decor and art…read moreat fair prices. They also have a good selection of contemporary new and lightly used furniture, plus odds and ends. If you're looking for unique pieces to create an interesting and chic home, this place is a great find.