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    Floor & Decor

    3.7 (3 reviews)
    Closed 7:00 am - 8:00 pm

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    M3 Renovations - Full kitchen remodel including appliances

    M3 Renovations

    4.7(60 reviews)
    9.3 mi
    20 years in business
    Certified professionals

    We decided to give them a try despite some reviews stating that this company led them on so the…read morelady came out for a consultation and took measurements, along with a video. I asked what cabinet distributors they used and she couldn't give me a name, she said they use many. I then asked what the difference would be between getting a particular cabinet color (not knowing what my options were or what would be in stock without a company name), and she said custom vs semi custom are just words and that it's all pretty much custom so it wouldn't make a difference. Upon asking a few more questions, she proceeded to tell me "I'm not sure if you saw, but our company has almost a 5-star review and that's almost unheard of". I didn't know what to make of it, but considering what some of their reviews mentioned, I felt as though we were going to get the same treatment. She said she'd get back to me by Friday with a quote and a visual of the kitchen updates-- it was Tuesday that day. We gave her a call that Friday afternoon to follow up and she insisted that the cabinet company was taking a while and that she'd get back to us by Monday the latest if not over the weekend. We waited and got nothing so my husband called her the following Wednesday without ever hearing from her. She continued to reassure us that she hasn't forgotten about us and that she'd get back to us by Monday for sure. It's now been 21 days and we got no updates or any communication from them. It's clear that this is a pattern for them and I'd advise someone looking to get work done by someone reliable and honest to look elsewhere.

    Exceptional from start to finish. Their team is professional, detail-oriented, and seems to operate…read moreat a very high standard. Communication is always transparent and consistent, and they really know how to pay attention to even the smallest details. Highly recommend!

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    M3 Renovations - Custom cabinetry and crown molding

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    Everest Granite & Remodeling - Kitchen Remodel Fairfax VA

    Everest Granite & Remodeling

    4.8(32 reviews)
    8.9 mi
    Locally owned & operated
    Certified professionals

    There are not enough words to say how thrilled I am with this experience! Our kitchen was…read moresignature 1989, never updated. Everest completely updated the first level of our home. Their price was competitive & the quality of the work was impeccable! Bill & OJ are an incredible team. So beyond responsive & helpful. Along with the quality they delivered, the project was fast! I've heard so many horror stories of these projects going over estimated budget & timing. Bill & his team stayed within budget & beat the finish goal date! I will use this team in the future & refer to all my friends & family. Thank you Everest!

    Bill, OJ, and the crew did a great job in what was a big project for us: completely remodeling our…read morekitchen, our master bath, and four other bathrooms. Bill was responsive from my initial outreach to him for the quote and he finished the project on schedule (and in line with budget). We've worked with numerous contractors before and Bill had several nice touches that we've never seen before, including inviting us to another project that he was working on to see certain finishes that we were thinking about using (the homeowners graciously endorsed Bill FYI) and then having a cleaning crew come for a deep clean once the project was completed. When in doubt, they asked questions rather than making assumptions and they offered their recommendations along the way. Very nice guys and very nice work.

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    Everest Granite & Remodeling - Kitchen Remodel - Centreville VA

    Kitchen Remodel - Centreville VA

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    Lowe's Home Improvement - Very pronounced carpet seam

    Lowe's Home Improvement

    2.6(76 reviews)
    1.3 mi
    $$

    Alice, the customer service lady working at the Return and Pickup service area, goes beyond…read morecourtesy, friendliness and doing her job well at Lowe's. I went in Lowe's to pick up a robot vacuum I had ordered online. It was a Christmas gift to my aging mother. The weather that day was pouring down rain and windy. I was worried about the appearance of the gift if it got too wet so I asked her if they had a shopping bag to protect from the rain. She said the robovac won't fit a regular sales bag but maybe a trash bag she had. It was about the size of a kitchen trash bag but wouldn't fit. She knew the weather outside was bad and I had told her it was a gift to my mother. Alice then looked and found a large plastic leaf bag. It fit luckily, thanks Alice. This kind of individual service and attention is rare nowadays but lucky for Lowe's and it's customers, they have Alice in Returns and Pickups.

    I am a retired loyal Lowe's customer for over 40 years. We are willing to pay more money to ensure…read morewe don't have any frustrations on our home projects. Considering the recent excellent water heater installation, we decided to buy and have blinds installed by Lowe's. This time we had extreme frustration. We made several phone calls and the store manager responsible refused to call us back. We paid Manassas Lowe's over $1800 to measure and install blinds in our house. We had problems including not cutting the blinds, delivering the blinds to the wrong location, and leaving the blinds on my driveway. When the installer went to pick up the blinds, the Manassas store called me, they did not know about the order, and didn't even know their own phone number. She told me to call back on the phone number recorded on my cell phone. When I attempted, multiple times to call back, the answering system would not transfer me to customer service, or management. At least last time when I called Lowe's, the answering system sent me to a helpful person at a Midwest store, several hundreds of miles away. Fortunately, the installer called me on his phone, and was able to pick up the blinds. I requested a call back from the Manassas store manager from the assistant manager on duty. I wanted to report the problems. I called the Lowe's Installation team and was first sent to the Manassas store's floor team. When I called back, I was told it was the Manassas store's problem and they needed to fix the problem. I requested to talk to her manager, who understood my frustration, offered me a reasonable compensation (I believe based on some calculation) and said they would ask the Manassas store manager to call me. The store manager never called. I told the Lowe's installation manager, I wanted to post a review. She told me I could, until I read the waiver I must sign to receive compensation. There are words in the release that states "Releasor agrees to immediately cease communication with media, including social media, if any, and destroy any video and photographs taken regarding the construction project relating to the contract numbers listed above," I asked for clarity and even offered to send her what I would post. Her response was "Please understand that I am not an attorney or acting as an attorney for Lowe's." Even though Lowe's is willing to compensate me with hundreds of dollars, I believe it is important to make others aware of the frustration about purchasing and installing blinds by Lowe's. I did not sign the waiver. There are too many organizations with different people involved with the installation of the blinds. There is no one person to talk with and take responsibility to have a problem free installation. Not to mention the difficulties with using the answering system. I looked up about the release on the internet. The following https://www.youtube.com/watch?v=O0RZ-kX9BuU stated that Lowe's does not require people to sign the release. Try calling the Manassas store and see if you are more successful than I am to talk with customer service? On the positive side, the installer, KC, and the person cutting the blinds, Dave, did an excellent job. I hope my review is helpful.

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    Floor & Decor - homedecor - Updated July 2026

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