Mohammad at the jewelry counter was extremely helpful and provided great customer service.read more

Very dirty place no employees want to help most of the clothes were out of place and disorganizedread more

The two Indian woman's with a hijab on their head at the register don't know how to count this is…read morethe second time this happens to me where they tried to cheat me for my money and tell me I'm giving them less when I give them exactly the right amount or more and get mad at you when u confront them ab it because they don't know how to count I do not recommend shopping here unless you want to get robbed it doesn't matter how much it is. It's the principal.

Convenient location in a larger-sized shopping center. In Manassas, the more you can avoid traffic,…read morethe better. But the store itself was...haphazard. Nothing was organized- clothes seemed to be put back anywhere, with sections and sizes being largely irrelevant. It was very messy. Stuff all over the floor, shoes mismatched, etc. I liked that they had some pet items and the prices were considerably lower than toys from big name pet stores. I found one or two brand name items in the skin care/cosmetics section that I ended up getting. I would've gotten more, but most things had no expiration dates which weirds me out with things I'm putting on my face. Unfortunately, most of the items were either previously opened/ broken/tested by other shoppers. There's only so much a business can do about three poor behavior of its clientele, but it still didn't give a great impression overall.

The store shelves were filled but the quality was low. The checkout process was timely .read more

Location is good. A little disorganized, but cool items nonetheless. Store hours that are posted on…read morethe window don't match when they actually operate. They close at 10pm- not midnight, which they said. Unfortunate for people who shop a little later than usual.

I come to this TJ maxx probably 1-2 times a month and it's amazing every time. The clothes are…read moresuper organized, the floors are clean, and the employees are extremely nice!

Bro I'm so sorry but I need to change my review. I've noticed a change in this particular tj maxx…read morelocation. I'll break it down. Some of you may agree or disagree but again this is based on what I've seen and experienced ! 1. Taking advantage of non-English speakers Im not the only one who sees this in many employees. I've noticed these two employees are INCREDIBLY pushy on non-English speaking people/people who have a limited vocabulary. They will not stop pestering them until they give in. It irritates me in a way since I'm myself am Hispanic/Latino. 2. The line can take forever I found a super cute dress today I loved. All of the employees were signing up people for the credit card and I feel like there should be two or one registers or even a credit card sign up desk because you have alot of people in line waiting and these sign ups take so long. The people in front and behind me were very irritated cause 10 minutes have passed by and we haven't moved a bit.. I had to put the dress back cause I just didn't feel like the wait was worth it. 3. A change in staff attitude I noticed (not all) but many of the employees here are very rude and condescending. Such as attitude and rolling of the eyes at customers (they haven't done anything to provoked them like being mean first or messy) which throws me off That's all honestly I come to this place VERY often almost everyday lol so I can definitely see a change and the pace of the store is becoming slower and slower.

Terrible, They will not answer their phone in electronics to check stock. I am tired of dealing…read morewith Walmart for their lousy customer service

Don't order groceries for pick up. Their service is horrible, they do not answer the phone, if…read moreyou are lucky enough to find someone to assist they just say they will bring it out (well it's been 60+ minutes and still have not). Honestly, just horrible.

This Costco was located near McKay's bookstore we were visiting. It was very crowded like almost…read moreevery Costco we visit. Service was fair to good - identical to most Costco places. Traffic is busy outside of the store yet that is to be expected. We went here to get needed essentials like soft drinks and detergents. We liked the prices and the many options at this Costco. I liked the clothing apparel available at this Costco. It had Lucky brand tee shirts - priced considerably low. I got them and some running shorts. We got some durable work attire trousers in different colors - identical to the $100 tactical pants he wears for only $20. I found a bottle of white wine from Spain to try. There were many vendors providing samples all over the store. This Costco is worth visiting again when we come back to Manassas.

Friendly staff but insanely bad parking and store layout…read more It has always been an incredible mess the way the parking route forced people by the front door. Now it is a complete cluster with some kind of construction going on in the back parking lot. Seriously, avoid this Costco for your sanity and safety.

I am writing this here because the customer service phone line supervisor told me there was no…read moreother recourse to report my concern. I have his name and ID number. I am very disappointed with Kohl's and its policies. One of the items I ordered was not available for shipping so I needed to pick it up from the store. This was an inconvenience itself since the whole point of me ordering online was so that I would NOT have to deal with parking, driving, etc. to the store. I paid for the total and earned $15 in Kohl's Cash. As a paying customer, I was under the impression that I PAID for my item. I was unable to pick it up and assumed that since I PAID for the item, it would be held. When I went to use my Kohl's Cash, I was informed that it was revoked because I did not pick up MY item that I PAID for. The item was then reshelved at the store and I was told that it would be taken off my bill. I wanted the item. I paid for the item. I purchased it as a gift for my sister. I did not receive a courtesy call that it would be forfeit. I don't understand why this would happen. How is this a good business policy? The customer has already paid for the item. It has become a profit. Why in the world would any company choose to refund the customer for an item that he/she clearly wanted that was bought and paid for? Plus, the customer service I spoke to on the phone was very unhelpful. They tried to be courteous by English was definitely not their native language. I had to call repeatedly until a supervisor told me there was nothing that could be done. Even though I had gone to the storefront to RE-purchase the item. This is the first instance in which I was highly disappointed in Kohl's customer service and policy...And I have been shopping there for years! I am tempted to just return ALL the items I purchased and not shop there again! What in the world is going on, Kohl's?

I can always find the best quality, best fit and most reasonable prices at Kohl's. They ate the…read morebest. They are, by far, the best and easiest employee's to work with.

While in the area we stopped in for a couple of items... Walking in we noticed the really longggg…read moreline at the self checkout near the grocery area. We quickly picked up what we needed then walked past the other side's self checkout and noticed it was roped off and closed. There were only a few cash registers open and everything had very long lines. I saw managers and other walking around the checkout area, but no one was opening new registers. Absolutely ridiculous!

Good inventory and selection. Horrible customer service. Cashier just yelled at me to remove my…read moreplastic bin off the belt because it will break it. "It gets caught when moving" he said. Everyone in line looked surprised as I was. Okay, so talk to me as though I am a paying customer because without us you won't have a job.

Idk how you can consider yourself a business when no one answers your phones. Does the manager…read morethink that this is the appropriate way to run a business? I get the impression he or she just does not care as long as they're getting a paycheck. You have a 50-50 chance of your pick up order being ready on time, or just not at all. And they will not communicate anything to you. i've had orders with literally seven items in it, that small, and in seven hours, they can't get it ready in time...Extremely inconsistent and unreliable. Subpar customer service (or non existent?), unreliable is an understatement, and overall not a pleasant experience.

Terrible service. I went there to return the computer that I ordered online from Walmart with…read morereturn code and everything. At the return station only 1 person working. After the customer complained because we were waiting for long time, then another person came. It was a young girl, and she was not friendly at all. The way she talked to customer just like we did something wrong to her. Not only, other one had the same attitude, they always seriousand do not smile at all. After check back and forth then they told me I can't return the computer there, they tole me to call customer service and ask for return label. Excuse me, the web said I can return at any walmart store near me, it also sends return code. And you told me I can not. Wasted me time for nothing.

It is a clean place, with a lot good deals. Unfortunately, I Just back from the store and realized…read moreone of my items it is not in the bag, I am mad, now on I will check my bags in front of the cashier to make sure all the stuff I paid are there. Also I tried to fill out their survey that come with the receipt and it is a joke, it disabled. Still I will continue visit it, because it is the only Marshall near my area.

Marshalls is a great store for bargains and some unusual items. However, this store is…read moreridiculously packed and you might get frustrated trying to shop. The isles are large enough for ONE shopping cart or one person to pass, so you're always backing out to let someone pass - and then when you try to go back, you're stopped because someone else is now in the spot, so you have to wait. Yes, I will still shop here, but I've got to find the times when the store is less crowded (if it ever is). I went shopping on a Monday around 2:00pm.