I visited this shop for a cleaning of a very old 9x12 persian rug. I was greeted in a very friendly…read moremanner, as I entered the store. Because the carpet was too heavy for me to carry, a pickup was scheduled in just a few days. As I was told, staff arrived promptly as I was told. Because there were some old stains, he warned me that they might not be able to remove all reminants. Appromately 10 days later, once again at the designated time, two gentlemen returned with my rug. It is absolutely beautiful. It looks much better than I anticipated. The price for doing the work was very reasonable, and the customer service is outstanding. I am extremely pleased. I am so happy that I selected this company to clean my persian rug.

The owner of this carpet place is very charming. He's quite knowledgeable about carpets. I went…read morehere to get a carpet cleaned. When I walked in it was amazing to see so many carpets, the whole store was filled with beautiful Persian carpets of all sorts. I left my carpet which took about a week to clean, although I think it was a bit pricey they did a good job. When I returned to pick it up the owner insisted on bringing it out to my car. I would definitely return if I needed their service again.

Kami, the business owner, is a wonderful person and excellent rug consultant. Kami spent time…read moreeducating us on the wide variety of options to suit our needs. He presented options that spoke to our taste, color scheme and most importantly, budget. I would highly recommend ABC Rug Outlet for anyone looking for quality rugs and service.

Very attentive and prompt with service! Our capers look like new after they cleaned them. Also,…read morebought new pads to keep rugs from moving!

We purchased a rug while on holiday in Turkey which turned out to be too small for the intended…read morespace. The Azam team located the correct size, color and pattern and delivered/installed the rug. Courteous, professional personnel and a high-quality product. Excellent experience!

Easy to work with, professional and great service. I had five rugs cleaned here, all came back…read moreexcellent!

We first discovered this place a few years ago. Last summer, we needed our carpet cleaned and…read moredecided to give them a try, even though the rug is very special and truly irreplaceable. From the moment we walked in, we were greeted warmly by friendly staff. They immediately recognized the quality and craftsmanship of the piece, which reassured us. A few weeks later, we received a call that our carpet was ready--and it looked absolutely amazing. It was clear that it had been handled with the utmost care. While we were there, they even custom-cut a carpet pad to perfectly fit the rug. This year, we brought the same rug back for cleaning. To our surprise, Arash not only remembered us, but also remembered the unique two-sided Aztec design of our carpet. Once again, it came back looking beautiful. He also guided us through some of the other carpets they have for sale. His deep knowledge of rug quality, style, design, and craftsmanship is impressive, and his personable, kind nature makes the experience even better. This is truly a trustworthy place with exceptional service, and we definitely recommend them.

I recently had carpets and rugs cleaned by Pooshan. Its rare that a company treats customers like…read morethey matter. Pooshan responded to me with extraordinary care and professional service. From the moment that I stopped into the shop until the work was completed, I had NO doubt that this is an exceptional business. I had found THE right place. My rugs were picked up, thoroughly cleaned, and returned within a reasonable amount of time. When you want your rugs cared for, ask for Alan Ahmadi. He knows carpets and rugs.

Before Mr. Ali disappeared from the corner of Old Georgetown Rd. and St. Elmo's I left two carpets…read morefor him to clean and repair - after buying two very beautiful and expensive carpets from him during his going our of busines sale. I have not heard from him since. It has been at least six months. Repeated emails have gone unanswered. Anyone have any suggetions? Jim McGee

Brought in 2 rugs for cleaning. Waited to hear from the shop when to come pick it up. Walk in one…read moreday with a friend, as we are going by 3.5 months later and ask. The rugs are ready. The man says he called, but I did not get a call or voice mail. I say I will come back in 1 or 2 days with my car, as I was on foot. He tells me he will charge me storage of $25. The call he says he made I did not get, but the charge of $25 gets mentioned on or two times again. He then wants me to pay him right then, not when I come back to pick up the rugs. I said I would come back with my car, and my copy of the invoice showing what I had paid as a deposit and pay when I pick up two rugs. He says the rugs may not be there when I come back. Flash forward 2 days. I walk in with the invoice. The rugs are there. I show him the invoice and he says "Oh, you left a deposit!". He asks for cash. I don't have cash. So he takes my debit card. I open my bank app to see if I need to to move money. While I am looking at the app 3 charges of $120 appear from Wool & Knots. I show them to him. He says he canceled them. They don't look canceled on the app. I tell him I am calling the bank service line just to verify if the charges were deleted and he goes ballistic. He is shouting at me to 'get out - get out'. Grabs the rug and runs to the back door telling me they will be gone and that when I come back he will charge me an extra $100. He puts the rug down and is pacing quickly back and forth and continues to yell at me. I say something about just verifying that I am charged only once and that I am not leaving. I sit down (pretty shaken up by now) and in a few minutes the call is answered. She looks and see the extra charges, and then says - now they are gone. I say thanks and I will let the man run the charge again. She asks if I am alone in the store with the man. I say yes. She says she could hear him screaming at me and will wait on the phone for me to pay and get the rugs. (My bank is great - NC State Employees Credit Union.) I pay, he picks up the rug and carries out to my car. Whew. What a weird scary experience. This was the second time I had brought a rug there for cleaning. It will be my last.

This is the second time I bought a rug here. Very high quality and great customer service!read more

The owner is exceedingly knowledgeable about rugs of every kind. His shop has the largest selection…read moreof rugs that I have ever seen in my life. We bought a beautiful runner and are enjoying it.

Extremely poor service. The owner told us we could not come in the shop because we had kids in the…read morecar. 14 and a 15 year olds mind you. However, even if they were younger, it should NOT matter. Do not patronize this business. Absolutely RUDE and UNPROFESSIONAL

We have been dealing with Abdi for nearly 30 years. We have 9 rugs from them at this point and…read morestill happy with all of them. We took in two for cleaning this year and re-fringe on one which our home helper had worn out with vacuum. All rugs look as good as the day we bought them and value is outstanding. These are great rug dealers, and hope to use them for many years to come.

Totally wrecked my Gabbeh rugs! They were in perfect shape when I dropped them off, just needed…read morethem cleaned (another company had done an excellent job on them several years prior). When the rugs were returned to me, one of them was a jumble of pulled fibers, looked absolutely awful!! The other had similarly pulled fibers and the colors of the rug were very much dulled. Beware!!!!!

The service was perfect and the dirt and smells caused by my cat are now gone. What a relief. I…read morewas skeptical in the beginning because the odor was so strong, but after several applications of deodorizer my fears were put to rest. I highly recommend Ayoub N&H Carpet and will most definitely use them again should the need arise.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks