We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

My wife and I have hired Renaissance Floor and Carpet for three projects over the past few years:…read morecarpet installation on the stairwells and upper floor, hardwood flooring installation on the main level and waterproof vinyl in the basement. Overall, we are very happy with the quality of the work and the customer service provided by Amir. The carpet and waterproof vinyl installations both went smoothly. The crew worked efficiently and finished the jobs in a couple of days. The hardwood flooring project took a frustrating turn, but Amir ultimately resolved it to our satisfaction. The crew installed the hardwood in summer 2023 and shortly afterwards much of it shrunk and developed creaking. After a lot of back and forth with Amir and the manufacturer, Renaissance replaced the problem areas. My wife and I appreciated Amir's professionalism and integrity. Our townhouse's flooring is now so beautiful thanks to Renaissance!

Really horrible product, experience and outcome. The floor looks like it was installed by kids…read more Pieces do not alternate properly. Floor already broke less than two year later. Shoe molding 1/2 inch above ground. They couldn't have done a worse job. You might as well do it yourself than hiring this careless crew. Run away from this place and find a reputable flooring place, or buy online and do yourself, or big box handyman stores that sell windows and flooring do great jobs. This place was pathetic.Run!

This is third time we have bought carpet or flooring from Carpet Palace. Each time they have been…read morecompetitive in pricing and their installers did a great job exactly as promised. Mansour took time to go over all options with us and came out to our condo to look at the lay-out personally. We look forward to using them again in the future.

We give CP a "4" for selection, sales, price, consultation, etc. we give them a weak "1" for…read moreservice and response. We replaced the w2w carpet in our family room, 14x20, and also did a 4x4 foot square of LVP. The installation team of 2 arrived on time and got the job done, clean-up was thorough. This was in April 2023. In mid-September of 2023 we noticed that the carpet was coming up against our hearth. I called CP, spoke with Ara. We agreed to set up an appointment in October. I emailed Ara when we got back from vacation. No answer after a week. I emailed again. And a third time. No answer through the end of October. I finally emailed the store address. No answer. I called the store. I was told that Ara comes in at 10. It was 9:45 am when I called. I told the employee that I would call back. I called back at 11 AM, Ara was with a customer. I left my name and my phone number. No call back. On November 8, Wednesday morning, I called again. I was put on hold, and a few minutes later the employee who answered my call, said that Ara could not be found. I left my name and my phone number. I waited five hours and did not hear from Ara. When I call back, he answered the phone. By now, I hope you have concluded that once you've paid them and had the work done, they will avoid you and they will ghost you. I was surprised that Ara did not acknowledge the multiple emails and phone calls that I had to make to get to this point. We scheduled the repair for Friday morning, November 10, between 8 and 9 AM. It is now Friday, November 10. It is 9:30 AM. I hope you are thinking what I am thinking. What I am thinking is that what started out as a good thing has turned out to be a bad thing. We have a $4000 flooring job that needs a repair within six months and the lackadaisical response is ridiculous. I hope you have concluded that this is not a happy ending and that you should not risk putting yourself in the same situation. We are in the process of planning, we have been in the process of planning, Replacing another 800 to 1000 feet of flooring, and we were going to use Carpet Palace. Were.

All the reviews I read of carpeting (and flooring) stores pointed to Carpet & Vacuum Expo as the…read moreplace to start. It was easy to tell that the reviewers were genuinely impressed with the service they received. So I wandered into the bright and immaculate store (located in the Cabin John Shopping Center) and thus began my own wonderful carpeting experience. I was warmly welcomed by Steve Shaffer. He listened to my desires and we set up an in-home appointment to assess my carpeting needs. A few hours later Bruce Barboza arrived at my home and meticulously measured the areas to be carpeted. (Bruce's expertise was abundantly evident!) The next day, Steve contacted me and presented many options and arranged to have carpet samples shipped to me. Within a few days everything was agreed upon and an installation date was set up. On installation day I had the pleasure of meeting Roberto and Joshua. I could tell that their least favorite part of the installation was moving heavy furniture. However, anyone who has wrestled with a Tempur-Pedic mattress will understand the challenge. Roberto and Joshua immediately went to work and quickly removed the old carpeting and padding. I then got to observe their artistry as they expertly covered the many convoluted spaces my layout presented. Roberto deserves special recognition for beautifully binding the edges of the runners. I am completely thrilled by the service provided by Carpet & Vac Expo. Hopefully many others will enjoy these masters of carpeting craft.

I highly recommend Steve of Carpet & Vacuum Expo! Best place to buy carpet! i had the easiest and…read morebest experience. Steve the owner is so nice and easy to work with, as well as his staff who are friendly and genuinely care about getting you the best carpet for your needs at a reasonable price. As a matter of fact, I shopped around many other local places and none of them could beat the price or the service needed. Don't waste your time like I did and run around comparing prices and carpets- I'll never do that again. Just go here. I'm very happy with the installation as well. They came at the time promised, installed it quickly and vacuumed it before they left. As I said, just go here for carpet.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin's team was great, very punctual and communicative when I had questions ahead of our service…read more He was upfront about what could be done on my floors and what couldn't be done. We did a small area of refinishing and a buff and recoat all over the rest of the house. I wasn't sure the buff and recoat would be worthwhile on my original and very old floors but they're definitely smoother and feel refreshed in addition to the extra protection I was looking for. The value for what I feel like we got was very worth it.

Purchased a hardwood floor from Randolph in the summer of 2022. It IMMEDIATELY started chipping and…read moredenting. They came out to inspect and told me there was nothing wrong - yet this new floor had dents and chips with only my husband and I living in the house walking on it in socks only, yet our downstairs floor from 1986 withstood pets and children and has no dents or chips. There is obviously something wrong with this floor, as can be seen by all of the reviews from people that are having the exact same problems. Initially, Randolph acted like they were trying to help and contacting the company that made the floor, but after three years of my having to follow up monthly I have been sent to their distributor who can't do anything. DO NOT USE THIS COMPANY! They do not stand behind their products and even worse they do not carry good quality ones.

Gorgeous products and good customer service. I purchased a remnant of New Zealand wool and had it…read morebound for an area rug and it is stunning in the space. It wasn't a big rug so I was not sure if they'd work with me, but I was very pleased that I was treated so kindly! It's a family owned ,and run business, which was important to me. The icing on the cake was the thank you note I received! Companies rarely do this anymore. I felt valued.

The response was quick and precise! The notification of arrival was done in plenty of time. The…read moreexecution and professionalism was off the charts! The father/son team came in and got it done with no issues! I definitely will be using them for all my upholstery cleaning projects!! Awesome service!!!

Very responsive to our call to clean our sofa and chairs... Came right on time. Did a good job…read moreexplaining the service and worked hard. Was not the cheapest but well worth it.

Easy professional interactions, transparent pricing, efficient responses, skilled installers--good…read moreexperience from initial estimate to installation.

Aladdin just finished replacing over 1500 sq ft of engineered hardwood in our condominium. It was a…read morevery challenging job and they handled quite well. The results are wonderful. Henry was our sales rep -- he always stayed in communication and was very supporting during the process.

Great pricing... efficient!…read more At the time, they bought the flooring samples to my husband and I. Quick pick, agreed on the price, and the timeline. And everything was great and beautiful!!! Definitely going to go back to complete the upstairs.

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

Carpet & Vac Expo has done two jobs for us, they were both done top notch. Excellent pre install…read moreadvice on carpet and padding, superior instillation by the crew. Really good people and company to work with. Well worth the money. Highly recommend.

Mike (owner) and Bruce were exceptional. Made this so easy. Their advice was spot on and Bruce took…read moresuch a lot of time helping me find the right flooring for an addition. Now, 2 months on, it looks spectacular. Price was right; service unbeatable. Definitely a Go-To place for flooring.