I had contacted Zamani Gallery in search of an appraisal for a carpet I had acquired overseas, and…read morewhich I was hoping to insure more accurately. I received an immediate reply to my email inquiry, and then things went super smoothly from there. Moe engaged me on the logistics of arranging the appraisal and Temur did an initial evaluation based on photographs. When I was able to visit the gallery itself---which, by the way, is a literal warehouse of gorgeous carpets and precious art--Moe did the final appraisal and, in the process, taught me a great deal about Persian-origin carpets. And he was so friendly and engaging that the experience, rather than being yet another chore, was fun and something I would do again! There must have been thousands of elegant carpets and hangings in the gallery. Most definitely a potential treasure house for people in search of something unique.

From the owner: Retail/wholesale of handmade rugs, textiles, gem & jewelry, and handicrafts. Also offering…read moreprofessional rug restoration, appraisals, decorative services, and event rentals.

Mardy, the sales consultant, was wonderful to work with--he was patient, knowledgeable, and took…read morethe time to walk me through all the options, offering thoughtful suggestions that really helped me find exactly what I needed. Noelle in Customer Service was also outstanding. She was attentive and made the entire exchange process for one of my furniture pieces smooth and stress-free. Her professionalism and care truly stood out. The delivery company was just as impressive. The delivery was seamless, and the team was punctual, courteous, and highly professional throughout. Overall, this was a very positive experience from start to finish. I would definitely recommend Belfort Furniture!

Very concerned that a bait and switch game might be taking place here…read more We were in Friday and worked with a seemingly experienced salesperson, who prepared a quote. After checking a few other stores, we decided Belfort had the item we wanted. As they were writing up the order they told us there was a mistake - that the salesman had not included the price of the headrest on the loveseat. It would be an additional $350.00. We said, "since it was your mistake, please waive it - the salesman saw us trying out the loveseat with the headrest..." Their response: "No, we won't waive it or even lower it. No compensation, full stop." It just didn't make sense. We left without purchasing the item.

The customer service at this location is A+. In addition to providing service with a smile, it…read moreappears the staff does a good job at keeping the store well maintained, absent of clutter, and well stocked. I went to this location specifically looking for a golden elephant statue. Not only did I find what I was looking for, I was able to pick up a few early Christmas gifts that were perfect for my budget. This store has a lot of gems for an affordable price. The only thing I would caution is ...over-spending. You can get into a lot of trouble here if you don't use restraint. LOL. I look forward to visiting this store again and again.

I love this store it's always clean and the customer service reps are very helpful. I recently…read morepurchased a marble coffee table for $200 an amazing deal ! The table had glue on it from the packaging so they gave me $10 off. I went to home depot and purchased a fine sanding tool and it came right off.

I cannot recommend Abbey Remodel highly enough. We recently hired them to design and build our…read morebasement bar, and the entire experience was truly exceptional from beginning to end. Having worked with many contractors and remodeling teams over the years, I can honestly say this was one of the best experiences I have ever had. From the very beginning, Jimmy and his team were outstanding. They took the time to understand what I was trying to achieve, worked collaboratively with me through the design and ideation process, and brought great ideas and insights of their own. They were incredibly flexible as the design evolved and always focused on finding the right solution rather than simply getting the job done. What impressed me just as much as the quality of the finished bar was the way the entire project was managed. The planning was excellent, timelines and costs were clearly communicated, and I always knew what was happening and what to expect next. Communication was consistent throughout the project, and the level of customer care was exceptional. A special thank you to Jimmy, Jeo, and the entire Abbey Remodel team. Everyone who worked on the project was professional, thoughtful, responsive, and genuinely cared about the quality of their work and about making sure we were happy with the result. The finished bar is absolutely beautiful and exceeded my expectations, but equally important, the experience of getting there was remarkably smooth and enjoyable. That combination--great design, excellent craftsmanship, strong project management, transparency, flexibility, and outstanding customer service--is incredibly hard to find. I would recommend Abbey Remodel without hesitation. They have absolutely earned my trust, and they will be the first people I call for future projects. Thank you, Jimmy, Jeo, and team, for making this such a fantastic experience!

I wanted to take a moment to let you know how incredibly happy we are with our completed…read morerenovations. We had our master bathroom completely renovated, replaced the marble flooring in our entrance foyer with porcelain, and renovated our middle-floor guest bathroom. We truly could not be happier with how everything turned out. I originally chose Abbey Design because of your outstanding reviews, and now, having gone through the entire process myself, I completely understand why your customers speak so highly of you. From beginning to end, I felt like your team held my hand through the entire project. Communication was excellent, and I always knew when contractors would be arriving through emails and text updates. Working with Zee in the design showroom was such a great experience. She helped bring all of my ideas together and guided me through so many of the design decisions. Jimmy was absolutely phenomenal as well. From our initial walkthrough through the completion of the project, he was always available, responsive, and made sure everything was handled properly. The finished result exceeded our expectations. One of my favorite additions is the heated flooring in our master bathroom--I already know I'm going to love it this winter! The entire bathroom feels like a beautiful luxury spa in our own home. Thank you to Zee, Jimmy, and the entire Abbey Design & Remodeling team for making such a large renovation project a wonderful experience. We absolutely love our home and all the beautiful updates! The Millers

We ordered area rugs for two large rooms. Wan worked with us to find the right style and came to…read moreour house right then to remeasure the rooms to ensure we had the proper sizes. The area rugs were ready on-time and were delivered when promised. After they arrived, Wan volunteered to come to our house again to help place the rugs and the padding professionally. She was always cheerful, professional, and very knowledgeable. Our area rugs are now in-place and look great. We are planning on ordering rugs for several more rooms of our house from Carpet Palace. I want to thank Wan for her hard work, patience, and going far beyond the normal sales effort. The entire process was smooth and professional.

Yes - nice workable remnants as well as area rugs and commercial tile rugs. The owner was upfront…read moreon costs and allowed me to browse.

This is the second time I bought a rug here. Very high quality and great customer service!read more

We were looking for high quality handmade rugs and were able to find 3 beautiful ones here. They…read morehave a huge selection to choose from and tons of sizes with lots of colors to fit any style and decor. You will need a couple of hours to go through and pick out the rug you are looking for. Their process is easy and have custom pads to fit the rug perfectly. Definitely recommend them an

We bought a Beckham modular sofa 3 years ago and I waited to post a review to see how Bassett…read morequality holds up. Well, it's by far STILL the most comfortable sofa I've ever sat on in my life! I absolutely love this sofa. None of the cushions have sagged or given in any way. I was worried at first because I have a cat that likes to lay in the middle of the back cushions but they always bounce back. It's so comfortable you could fall asleep on it night after night and prefer it over the bed! I love that they're friendly but not overly pushy on the sales floor, too. I like to be able to walk and think, not bombarded like you are at some other stores. Though Bassett is pricey, the quality is worth it. They do sales from time to time and that's when we bought. Very happy. Oh! And the ability to choose the fabric for the custom through pillows was a great touch. It made our couch really personalized.

We purchased a pair of love seats for our TV room. They were expensive (nearly $12,000 for the two…read morepieces). About 15 months later, the motor which controls the love seats (allows the pedestal to go up or down) died. Without it, you cannot raise or lower the pedestal. Not much durability, right? 15-16 months for $12K, right? And I just noticed other Yelp remarks, showing 1 star and indicating durability issues. Seems like a pattern. When we called them, they were able to quickly diagnose the problem (bad external battery pack). But they said we would have to pay $199 to replace it. We thought maybe they could make an exception, since these pieces are relatively new, and considering the significant expense of the furniture only a year or so ago. Nope! Also, we called the folks who manufacture the battery pack. They quoted us a price of $110 (which includes shipping). So, a $90 mark-up by Bassett. Awesome. On top of that, Bassett's Customer Care was of no help whatsoever. So, if you buy from Bassett, beware of durability issues, and don't expect help from their Customer Care folks.

Cashier lady was very friendly. OMG, I think this place might have everything... you just have to…read moredig through. But I learned that I'm too old to bargain shop this way. I love that it's in my neighborhood. I don't visit the store often because this location is surrounded with bargain stores like Marshalls and its sister stores. There's also Costco, Sam's Club, target, Kohl's, Walmart, etc... but it's worth the visit.

Worst cashier ever. Had no idea what she was doing and was counting my items while cross-…read morereferencing the screen. She said she overcharged me then tried to say she undercharged me. I left without purchase.... She was rude too and kept blaming the technology and not her own stupidity.

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

We love the new carpet in our guest room and the price was very reasonable…read more A professional local company that we will do business with again!

I had the carpeting in my condo replaced (stairwell, hallway, linen closet, 2 bedrooms and…read moreclosets). The workmen showed up on time at 9 am and completed the job by 4 pm. The installation was flawless! I have looked at every square inch and the job was done perfectly. I am extremely impressed and recommend this company without reservation.