I highly recommend this company based on my experience with Darsham who took such excellent care of…read moreme! I have never had such a positive experience with a cell phone company before. He knows SO MUCH and is kind and patient enough to explain everything in a way that translates to very high value for me. Seriously, he is incredible. A very big thank you from my family to him and T Mobile!

do not give this franchise location your business. these people do not conduct business in a…read morefiduciary manner they lie and manipulate sales in sales rep best interest not in customer best interest the staff also tries to strong arm customers into purchasing an accessory to boost attachment rate commision sales rep and manager will literally say in order to sell you a phone in store today you need to purchase an accessory in store otherwise your only option is ship to order the same staff will lie and say a device is out of stock if you are only interested in getting device only in addition watch closely to everything staff does during your transaction these people also put insurance on to get more commision they will only remove insurance if buyer catches them and ask for it to be removed heads up two main people you do not want waiting on you are darshan patel and aldis abrams full disclosure i am an ex employee who was terminated for refusing to comply with these unethical practices i'm just trying to inform the general public about this organization if anyone wants further details feel free to contact me caleb fitzgerald 484-630-0028 610-241-0839

I have now worked with Daryl twice at the Verizon location. On both occasions, he has been…read moreextremely helpful, explaining everything clearly and providing significant assistance. Daryl's excellent service is the reason I returned for a second time and will do so again should a third visit be necessary.

I went into the Springfield location for help, I accidentally downloaded apps to assist with…read morecleaning up my phones memory and I messed up my phone. Springfield wanted nothing to do with me. The employee at the front door named Vin completely blew me off. Told me I had to delete the apps and start over he was not even willing to direct me to a person to help me do this. Than I went to the Newtown Square location and was greeted by Daryl who very patiently sat with me and basically cleaned up my phone and got everything working properly again, he even looked at my wife's phone and helped her with some of her issues. This man knows the meaning of customer service.

The tech wizards at uBreakiFix by Asurion at Gateway/Swedesford Road are the real deal. Been here…read morefor two issues, both of which the nearby big-box tech and office supply store (which sold me these two laptops, and is supposed to cover tech issues) had no effing idea how to fix. Big Box says: "You'll have to buy a new computer." uBreakiFix by Asurion says: "We don't like to give up." So, now: Two great results; two back-to-work laptops! Dang, people, you are awesome. Bye bye, Big Box. Next time I will get tech coverage with uBreakiFix by Asurion in the first place.

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Amazing experience! Best Verizon trip I've ever made. Was really scared to switch my phone because…read moreI thought I'd lose my photos. They made it really easy! Chuck broke it all down so I could understand and he made sure ALL my information was transferred. Thank you!

I cannot say enough how helpful Chuck and his entire team was during my most important time of…read moreneed. I am an existing customer and went into the store in need of help exporting my contacts for work. I didnt need a new phone and wasnt making a purchase, but Chuck took the time to take care of me, while helping other customers, being very patient with me and was able to help me export 1,000 contacts from outlook to me gmail account. I will never go to another store and will always be a Verizon customer. Huge thanks to Chuck and his entire team!

Do not go to this place. It is a complete rip off and the people are incredibly rude. I got my…read morescreen "fixed" here, they put a broken screen where the color and brightness was visibly off. I brought it back twice. They had my phone for over 6 hours and was not fixed. The man argued with me and said he would have to put the cracked screen back on to get my money back. I am so in disbelief with how terrible the service was. I love supporting small businesses but definitely do not support this business.

I had a very positive experience at Michelle Wireless. I needed to get a replacement flip phone for…read morean elderly woman who can't use smart phones and the clerk was very helpful getting us set up with a new flip phone and new service plan. He did all of the grunt work of calling the service company and getting her account number to switch her current phone number to the new phone/plan. He was very polite and friendly, and it only took about twenty minutes. It felt so much easier and simpler than if I'd gone to a store of a big company (especially since many don't even sell flip phones anymore!)

Excellent service and thoughtful consultation. They really listen to your questions and help you to…read morefind answers.

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Completely waterboarded my MacBook and CNA cleaned the corrosion and got the device both working…read moreand charging again--all of this was done in a day. Additionally, the customer service was amazing. There was an incredible display of both respect and transparency throughout the entire process. Going through CNA saved me around $1.5k. I'm so grateful.

Bad customer service! The hard drive on my laptop died so I took it to CNA Computer. I had driven…read moreby their storefront dozens of times over the past 4 years and I noticed there were a lot of 'local awards' for service. With that much recognition for service, I thought they would be a good resource to get my computer up and running again. A costly mistake! Angelo's unfriendly attitude when I dropped off my machine was a red flag that I ignored. After all, the entire country is still in the grips of the pandemic and retail business owners must be safety conscious. As long as someone can do their job well, it normally doesn't matter whether 'service with a smile' is offered. Turnaround time to replace my hard drive & reload my data was fast and I picked up my computer the next day. However, I feel I was waaay overcharged for the hard drive (tech hours were priced separately). It took 4 phone calls over a 4-week time period to reach the owner to ask about missing keyboard functionality and to ask for assistance to reload a driver for my external CD/DVD drive. After paying almost $700 for the new hard drive and the tech hours, I discovered it's a 'one & done' process. If I wanted help to load a missing driver for my external CD/DVD equipment, it's an additional charge. If I wanted help to have the same functionality on my keyboard that I had prior to the new hard drive installation, it would be an additional charge. Of course, he's entitled to run his business the way he sees fit. My choice for future computer needs will be to go somewhere else where the service isn't overpriced and surly.

This is a great little phone accessory store in Booth's Corner Farmer's Market. The prices have…read morebeen great on the things we've bought (phone covers, portable chargers, ear buds, etc.). The only thing that annoys me is that it almost always takes forever to get in and out of there - mainly due to so many other people shopping in there as well!

These guys are great! Totally professional and amazing customer service, all the guys usually have…read morea smile when greeting you. They aren't pushy and they don't try to sell you the highest priced item. They have a massive selection of cases and accessories for almost every electronic out there. They install screen protectors on the spot perfectly every time. I've been going to them for 3+ years now and they have never let me down. I can't say enough good things about them. Booth's Corner Farmer's Market Friday's and Saturday's, I always go early or after dinner time to beat the crowds at the market itself.