I came in with my husband to get his phone fixed. We didn't know what to expect but had such a great experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue! read more

Three times what A&R charges. Owned buy a greedy insurance company. Don't get ripped off.

The tech wizards at uBreakiFix by Asurion at Gateway/Swedesford Road are the real deal. Been here for two issues, both of which the nearby big-box tech and office supply store (which sold me these two laptops, and is supposed to cover tech issues) had no effing idea how to fix. Big Box says: "You'll have to buy a new computer." uBreakiFix by Asurion says: "We don't like to give up." So, now: Two great results; two back-to-work laptops! Dang, people, you are awesome. Bye bye, Big Box. Next time I will get tech coverage with uBreakiFix by Asurion in the first place. read more

My buddy and I got his Nintendo switch controller fixed, fast and easy. Big thanks for the repair from both of us! read more

I thought these guys were great... but nope. I had a virus and they had to wipe my machine and reload everything. They did not reload Microsoft Office and did not tell me it would be wiped from my computer. I now have lost eight years of word and excel documents...go to the cloud you say...I guess it must all be somewhere but despite hours of navigation-NOTHING. If I had had any idea; if they had told me before hand, Microsoft Office would be deleted in the process of wiping my data there's no way I would've done it. BIG thumbs down read more

Your friendly neighborhood tech wizards! It's nice to have people so close to the community that are there to help you figure out what's wrong and their price to fix it, which is all you can really ask. I'm not saying the prices are the best, for example I had a bloated battery that the OEM manufacturer was quoting around $150 to replace labor and shipping included. I was quoted around $199 here, so not far off, but laptop battery replacement is actually something you can do yourself really easily so I bought the SKU from Amazon for ~$70 and already have a T5 and Phillips driver at home which I used to take the old battery out. But anyway I was using the wrong screwdriver (T4) and as a result couldn't get a stubborn screw out of the bottom to open up my laptop, and this was my problem and I was willing to pay for someone to be able to solve my absurdly trivial problem. You know, nothing ridiculous because I knew it probably wouldn't take too much effort but nothings free right? Wrong. First of all the really nice thing is diagnostic is free. So for them to tell you what's wrong and how much they will charge to fix it is $0, and since it was such a simple fix, they refused to charge me a penny. And that leaves you with a nice feeling in your heart so it's somewhere that I'm not scared to come back to and ask for help again. What's important to know is that these guys aren't that sketchy shop looking to nickel and dime you. You'll pay a fair price. read more

Annoying as hell. We had an appointment, 3-5 pm. We arrived just before 3 and they told us it'd be done at 6. Came back at 6, they said 20 more minutes. 6:45, we told them to just give us the phone back because we were leaving! Miraculously, it was done then. Only 1 hour and 45 minutes after it was first supposed to be done. Ugh. Based on the grumbling in the waiting room, we weren't the only ones being strung along. read more

Showed up for my scheduled appointment in Springfield, PA for iPad battery replacement. Greeted by rep who was obviously unhappy to see an Apple product. He disappeared to confer with his tech and then recommended I go to Apple Store who would be "cheaper." They had confirmed my appointment which I made clear was for an iPad. Told him they should have saved me from a trip all the way to their store for nothing. BTW. Apple does not replace iPad batteries. In the Philly area I recommend this spot Which does. Mr Fix Store 413 S 20th St, Philadelphia, PA 19146 read more

I shattered my screen on my iPhone while hiking. The iPhone still worked except for the face recognition feature, and I had to enter my passcode to open it every time as well as my passwords for the apps. Who can remember all of their passwords!!! I searched around for repairs and was encouraged by the reviews for this business. It did not disappoint. The service was fast and the work was perfect and the price was right. Forrest in the Royersford store was friendly and helpful. (I hope you're enjoying some good hikes, Forrest!). I recommend Ubreakifix and will definitely be returning there for all my technology needs! read more

The price was right for replacement of an I pad screen. Turn around time was excellent.

incompetent, avoid at all cost!!!! If I dropped my phone and they installed the screen correctly. It wouldn't have just FELL OFF, got my phone fixed january 18th, today is january 30th, count the days that my phone screen literally fell off my phone and the cable connecting the phone to the screen broke with it, because they used no 3m screen adhesive or screen glue to hold the screen on! and they will not fix it, they will not fix it under their 1 year under warranty, want me to pay again for a new screen, bc their words we don't use any adhesive to a fix a phone screen, just the secondary back up clips that aline the screen, so it sticks to the adhesive/glue, my phone dropped from my hand on the toilet and the screen fell off, they are scammers, bbb, dept of consumer affairs all getting complaints. they say its not covered because i dropped it , it fell 1 and a half feet and the screen fell off detaching the wires, im without a work phone now till they figure it out or the bbb, read carefully they are a scam company and i'm shaking in stress of all of this, you have to under google guidelines to repair the phone use 3m adhesive or 3m glue to replace a pixel phone screen. if you dont you dont know what you are doing in a phone business, i replace phone screens on many pixels, this was under insurance so i didnt, they dont know what they are doing, complete incompetence. read more

uBreakiFix by Asurion - Inside the phone where your now just suppose to be able to pop off the screen as to Asurion here says. more on TikTok @dcors - Electronics Repair Near Me - Wayne, Pennsylvania

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Do use U Break I Fix King of Prussia / Wayne PA!!!!!! NOTE: my mom brought her "cracked" iphone 6 to this store this past weekend. The tech told her it was the case that was cracked, not the phone. No Charge! Could have easily swindled my mom, so glad you didn't! Good work guys! This was my first experience replacing an iPad's glass. I first went to the Apple store where I learned Apple doesn't repair iPads. My only option at the apple store would be to get a refurbished iPad for roughly $350. I Yelped, and I Googled until I found UBreakIFix in the gateway shopping center. $149 to replace the iPad's glass, a pretty good deal in my book after talking to the apple folks. There are some kits available online to repair it yourself, but I have enough trouble putting on screen protectors that I new I wanted to leave this to the experts...glad I did! I found many good reviews, a few complaints, and a solid rating on Yelp. Good by me! Saturday I dropped the iPad off and was told it would be ready in 3 hours. They called in about 2 hours with the good news that it was done and they had no issues. When I picked it up they powered it on for me and let me check it out. Looks great, brand new glass! Told me about the 90 day warranty and pointed it out to me on the back of the receipt. I was very pleased with the process as well as the end result/ Well worth the price compared to getting a refurbished iPad! The store itself is just past Trader Joe's heading toward 5 Below\Staples. Not much going on in the storefront...a few chairs, a TV that wasn't on, and a few pieces of art on the wall. All the magic must happen in the back. If I ever have to return here, I'll be sure to take a peek! read more

Only way to get your Google pixel fixed! My sound stop working on incoming calls and speakerphone. I read the Google community I tried everything and I even called Google support all to no avail. The guys here quickly diagnosed it ordered apart which was a speaker made an appointment to install it and put in the warranty claim directly with Google. No charge and everything was done quickly and accurately. They were there to answer any questions. As I reset up the phone siinve they require a factory reset if they keep your phone to work on it. I guess this is safety precaution which makes sense but still is a pain. I love my pixel once again! read more

When I called they said they could fix my iPad in 3 hours, when I dropped it off it was oh we're backed up so tomorrow. 2 days later and it's still not done! Just give me an accurate estimate! Never again! read more

I went in with a known factory issue with my phone that was under warranty. They confirmed no water damage, however after they had phone for a few hours they said one of the water sensors had been tripped and that the phone would no longer be under warranty. I was told that humidity or sweat could trip the sensor (I kind of doubt that) but I am confident no water got into the phone. Seems like a bait and switch, considering I have it in writing that there is no water damage. Not only did I have to pay for the repair out pocket but now suspiciously my phone is out warranty should there be future issues. Be warray if you are taking your phone in and expecting the service to be under warranty. read more

The battery on my google pixel 3 xl swelled so I had to get it replaced. Verizon was going to give me a replacement at $199 dollars. I contacted other repair places but they either couldn't fix it or they didn't feel comfortable fixing it. One suggested I try ubreakifix. They were able to fix it and had the part in stock. They were also much cheaper than $199. read more

Did a claim through Verizon with my insurance. Called them around 10:30am to see if I could come today instead of having a technician come to my house. Was told yes to come now because it was only around an hour wait time. I walked around the shopping center for an hour and shopped(good stores and restaurants around to kill time) my phone was ready before the time they told me to come back. I believe Forrest was my technician and he provided amazing customer service. I can already tell my screen is working really well because it's super fast now and was lagging when I typed on the old cracked screen. Phone looks brand new! Will definitely return if another device needs fixing. read more

I want give a special review to Alyssa F. at the Wayne location. She was amazing in figuring out my phone and all my needs with it. Super smart, knowledge and kind. You don't ruin across this everyday so hope they know what an asset she is to this company !! Will highly recommend her to any friends, family, co workers they have phone issues. She knows her stuff !! WOW !!!!!! read more

(To be fair the gentleman who I first talked to was very helpful) So I took my PS4 to get cleaned because it sounded like a leaf blower.. called in and was told it would be 20 bucks which was perfect. Drove in, picked it up 2 hours later, asked for my power cord and without even looking the worker said "that's all we have" which made me doubt myself.. well I drive all the way home to turn all the way back because it was indeed there but the worker was too lazy to walk 4 feet to check... I wouldn't have given a 1 star review if that is all that happened... my ps4 was still noisy so I opened her up myself.. the main fan was covered in dust. They didnt do ANYTHING but possibly vaccum the side vents I hit it with canned air and a cloud of dust was expelled. I called them and was told I could bring it back in but honestly it's not worth the drive which isnt exactly close. These guys do good work on Phones I might add, but I'll be going elsewhere for my electronic repairs. read more

I have driven 45 minutes twice to the store on Grant Ave in Philadelphia to trade in my kindle since it is the only trade in site in the city. Although the hours are printed on the door, the store is closed when it should be open. I called to make an appt and have not heard back. read more

I submitted an online request for a quote to replace the battery in my Galaxy s6 edge. It said they would get back to me within 24 hours. 48 hours, no response. I happened to be in that shopping center so I stopped in. After waiting several minutes for him to finish with another customer I told the man behind the counter I had emailed for a quote and he just shrugged. I showed him my phone and he said he would have to order it and then just made up a quote of $100, which is ridiculous for a battery replacement. He literally spoke one sentence to me. It felt like I was bothering him just being there. It was very obvious he was not interested in my business, and just shrugged as I thanked him and walked out. I made an appointment at another local business to have it done for $49.00. read more

The staff here was amazing and courteous and may every attempt to Revive my damaged iPhone. When we realized it was beyond repair, helped me get it replaced. Highly recommended read more

These guys are awesome. I shattered the glass on my iPhone 6 one night. Walked in the next afternoon and he was done in 30 minutes!!! They don't overcharge like others that I looked up. I will never go to the Apple Store for repairs, they were trying to make me wait 6 days. Now I have an iPod touch and an iPad 2 that need new screens and will not go anywhere else. read more

have used this location several times. the staff is great. awesome customer service and communication has me a repeat customer

I dropped my iPhone 11 Max Pro a couple months ago while rock crawling a couple months ago. As you can imagine, that left the screen with deep scratches, maybe even broken. I finally called ATT and they told me I'm insured. I looked up local repair shops covered by my contract. In the past I resisted these kinds of repair shops, expecting to be disappointed. Boy was I wrong. They replaced the screen in under an hour. It looks brand new, and works perfectly. Really nice folks, highly recommended. read more

They did a great job fixing my phone it was a Samsung 7s Edge they completely replace the shattered screen and a new battery clean the phone it's as good as new read more

I needed a new battery for my phone ASAP. I filled out the quote request form which said they would respond in one day or less. After no response for two days, I used another service. They did respond on the third day. Their price was competitive. read more

Called morning of to get a quote for my broken iPhone 6 screen. He told me that it would cost $130 to replace the screen and LCD. I went by later that day without an appointment and it took the worker less than 30 minutes to replace my screen. In and out, decent pricing. Wouldn't have a reason to not go there again, if needed. read more

Really great place. All the employees are nice and are willing to go the extra mile to help you.

Great help and very quick for an iPhone screen replacement. Honestly I think it took 15 minutes. My only reason for giving 3?stars is the cost. Was $199 for led screen and glass replacement. read more

I my phone here to replace my camera. After they replaced the camera my phone started majorly glitching. I took it to the apple store and they took a look at it. They told me it was because UBreakIfix put the wrong size camera in my phone. I took the phone back to UBreakIfix and they denied any responsibility! I had to go buy a whole new phone! Do not go here unless you want to pay someone to break your phone! read more

I went to the King of Prussia location to have my Nexus 7 tablet repaired. !y tablet had been out of service for about two years or more. NOBODY would/could repair it, not even Nexus. UbreakIfix repaired my tablet in less than a hour and charged me an unbelievably low fee. While no one is perfect, I still must give them give out of five stars! read more

My phone is in worse shape than it was before they 'fixed' it. Turns out they had an entire shipment of defective screens and failed to make anyone aware until I called. I was better off going to my insurance provider and having them ship me a new phone. read more

I deposit money down for my note 8 glass, LCD and digitizer on Monday. Tech said it should come by Tuesday and will call me with an update. Never gotten the call so I called them. They said it will come on Wednesday. Wednesday came no call or update. I called them back on Thursday and now the tech said it's on back order but come in tomorrow (Friday) by 12 or 1? Went in on Friday around 2pm. They were able to take my phone in for service. I was surprised since they say the part was on back order. Service was about 2 hrs as they advertise. When I got my phone back it look brand new. So far so good no problem that I came across yet. In addition, they back up their work with a 90 days warranty. I would give the store a 5 out of 5, but since I was being told the next day and the next day I was kinda worried. But in the end phone repair was impeccable. read more

Don't use U Break I Fix King of Prussia / Wayne PA!!!!!! I dropped my cell phone (Galaxy Note II) and called U Break I fix King Of Prussia 484-580-6115and asked if they had the parts to fix it in stock and they said yes. I called them back to clarify they had the proper parts and they said yes. 5/29 2:12P 484-580-6115 Peak E Brandywi PA Wayne PA 2 5/29 2:30P 484-580-6115 Peak E Brandywi PA Wayne PA 1 5/29 12:09P 484-580-6115 Peak Downingtow PA Wayne PA 2 I dropped my cell phone off on May 30, 2013 and was told they sometimes break the LCD when attempting to pull the broken glass off. I was also told the flat repair fee of $199.00 would include the LCD as well as the glass, however they did not have the LCD in stock. I told the tech that I could leave my phone for 7 days so they could order the LCD. The tech told me they would try to fix it without a new LCD. I paid $199 plus tax. I returned to the store and picked my cell phone up on May 30. I started noticing that some characters would not type properly. I called 484-580-16115 and explained there was a problem. 5/31 8:49A 484-580-6115 Peak PlanAllow E Brandywi PA Wayne PA 3 5/31 3:13P 484-580-6115 Peak PlanAllow Ambler PA Wayne PA 2 I returned to the Wayne store and they "reseated" the glass. The problem got progressevily worse. I called the Wayne store and left a message on 6-20. the call was not returned. 6/20 8:29P 484-580-6115 Peak PlanAllow Wayne PA Wayne PA 3 I called 877-320-2237 to complain and they transferred me to the Wayne store. 6/21 4:14P 877-320-2237 Peak PlanAllow E Brandywi PA Toll-Free CL 16 I took the phone in and was told they have to order parts. I called on 6-21 and was told the parts came in. 6/21 5:36P 484-580-6115 Peak PlanAllow E Brandywi PA Wayne PA 3 I took my phone in and picked it up. The speaker no longer worked after it was worked on. The speaker worked when I toook the phone in. 6/27 2:31P 484-580-6115 Peak PlanAllow Downingtow PA Wayne PA 2 I called and talked with Julian the manager and told him I have driven in several times and was assured they would have all the parts in the store to repair the speaker. 7/02 9:52A 484-580-6115 Peak PlanAllow E Brandywi PA Wayne PA 1 7/02 3:59P 484-580-6115 Peak PlanAllow Downingtow PA Wayne PA 5 I took the phone in on 7-6 and dropped the phone off. I picked the phone up hours later and was told they needed to order parts. Too many trips. Too much of my time and close to 200 miles of driving!!!!!!!! I asked for my money back and they refused to refund my money without removing parts from my cell phone!!!! I filed a BBB complaint and disputed the charge on my credit card. read more

I had the shattered glass front of my iPhone replaced here. Within hours of picking it up the "new" glass started to crack from where the glass is cut for the speaker. I returned to uBreakiFix and explained that the glass had a flaw where the speaker was and asked them to fix it again. The guy at the counter was very nice, but said he couldn't do anything about it and got the manager. The manager was incredibly rude, said this had never happened before (see yelp review from North Wales stores that he also manages), and that there was no warranty on parts. He then proceeded to argue with me that the fact that there's no warranty on parts is written on the receipt--I had the receipt with me and it doesn't specify whether parts are included in the warranty. At this point, I decided to leave as the manager was now getting angry and aggressive. He continued to yell at me as I left the store. I wouldn't recommend this place based on both the poor quality of their replacement glass and more importantly, the poor treatment I received from the manager. read more

took my husbands iphone 5 to AT&T geeks and they told me his hardware was out and they could not fix the phone after plugginh it up and so called deleting everything on the phone and then told me to get a replacement phone would be $300.00. So I searched online and found ubreakifix. The best feeling ever they fixed the phone for $100.00 and was able to restore everything as if nothing ever happened. Im the best advertisement im telling the world about this place read more

My iPhone 5 died and never turned back on. I took it to verizon and they sent me to apple. Apple told me my cell phone could not be fixed. They said they tested the battery which was fine, and that the phone could not be recovered. They offered me a replacement at the cost of 269.00. I took my phone here and he fixed it in about 30 seconds and replaced the battery for 69.00. I am so glad that I found this place!!! My phone works perfectly fine and I was very happy with the outcome and customer service! read more

Avoid this place, they are unprofessional and do not know what they are doing. They do not explain to you that there is a high chance that your phone is broken after you bring it in, even if it was working before. read more

Broke my iPhone screen and needed it fixed. I did some research online and came across this place. I went to the storein KOP and Yusef the Store Manager fixed my phone in 20 mins. Very nice and professional guy. They have a nice tv with Netflix so you can watch movies while you wait. Want the job done right and to get your monies worth. Go here !!!!! read more