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    Verizon

    2.8 (12 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Verizon

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    2 years ago

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    7 years ago

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    Broadview Networks

    Broadview Networks

    3.0
    (7 reviews)

    We have been customers of Broadview Networks for over seven years and are very satisfied with their…read moreservice. We have had both voice and MLPS data circuits provided by Broadview for our five offices in eastern Pennsylvania and New Jersey. Service uptime is great, and the times we do have trouble their responsiveness has been very good. We have moved office locations four times since we started with Broadview, and they have been accommodating to installing the new circuits and performing cutovers on the date and time(s) we requested. The changes they have handled are not limited to just moving offices and circuits. They also include upgrades to the data circuits, installation of new DIDs, and three complete IP schema changes to our data networks. Also, on two occasions they have been able to work with companies we are partnered with to install circuits at the companies' facilities and activate a cross-connect back to our network with minimum issues. Beyond voice and data we have also utilized their hosted Websense web security software for over four years, and their hosted McAfee MXLogic Mail Security and Spam appliance for over two years. This past year we have signed up for their phone conferencing service and will soon be utilizing their new web conferencing solution that they are offering. We are very satisfied with the quality of all of these services and Broadview has been very helpful answering questions as we have been learning how to use the products. Overall our experience with Broadview Networks has definitely met our expectations for our business needs and we look forward to continuing to utilize their services in the future.

    We have been a customer with Broadview for over 3 years. We have never had any issues with our…read morephone service. We are very satisfied with there Customer Service they are always available and knowledgeable with any issue.

    Lighthouse Communications

    Lighthouse Communications

    3.0
    (2 reviews)

    As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

    Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!

    Verizon - mobilephones - Updated June 2026

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