extraordinary service by these guys at Mobile2Mobile They helped recover my lost data on the iPhone…read more16 Pro Max, which was liquid damage. Apple Store couldn't do anything for me and just recommended buying new phone. My data and pictures were priceless to me and for this reason, I am forever grateful to these guys here in . Thank you so much. A+ Come see them!

Ali rocks! He wasn't sure if he could fix my phone but was willing to try. Walked out a happy…read morecustomer an hour later. Great guy, reasonable price. Nice clean laid back environment.

I was extremely pleased that my phone problem was diagnosed quickly and the solution was reasonably…read morepriced and not the higher cost I had feared.

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

I have been having the worst luck with dropping my phone recently. Each time I have dropped it I…read morehave had to get the screen protector replaced. This was my second time coming to a location to have that done. I was in luck that this location just happens to be steps away from the Metro Station I usually take on any given day. After I finished with work for the day, I made my way here. When I walked in I was quickly greeted by an employee. After letting him know I was here to get a replacement screen protector he was on his way to do what he needed to do. He took payment first and we chitchatted while he expertly swapped out the screen protectors. We discussed how it is ridiculous for people not to get them or the insurance on the phone. Before I knew it, I had my phone back in my hand, thank the man, and was on my way to board the Metro.

This store has to be top 5 worst AT&T stores in the country. After cancelling an order without…read morenotification, I then waited nearly an hour to be told they would not help me with the service I need. Go to the DuPont location, they're nicer, it's safer, and they'll help you there

Zagg truly impressed me with their honesty and timeliness…read more I had problems re-charging my Samsung S8 for months. One location wanted to saddle me with a new charging port and battery for $130 to fully fix the problem. In pleasant contrast, I took my phone into Zagg's location at Metro Center. Lexis called me at work to tell me that there was nothing wrong with the charging port at all. Instead, the port just needed cleaning with a special brush and rubbing alcohol. Best, they charged me nothing when i picked it up.

It's always convenient to have this location repair my warranty products. Always a quick in and out…read morevisit. It's helpful to call ahead and verify they have products in stock that fit your device as they often run out.

Sort of like your ordinary t-mobile store though it looks a bit smaller. My dad and I went on…read moreSaturday, admittedly right before closing time (we didn't notice until we got there they closed at 7pm). The salesmen were talking to customers, but they also didn't acknowledge us at all. I'm not too upset about it - it was right before closing - but it still seemed odd to not even get a hello. As for the phones, I've seen the displays more intuitively laid out at other stores. If you are already on t-mobile, this is probably a fine place to go. If you're considering switching to T-mobile, you may get better service at another one of their stores.

This is my go to store for T-Mobile. Location is very convenient for me and the staff is always…read morevery helpful. They do have a full range of phones that are supported on the T-Mobile network and also a fair number of accessories for the phones.

Good prices, nice people, quick to work. Took 20 minutes and they worked on my phone. It was very…read morehelpful.

I brought my iPad to this store in July to get my screen replaced, I came back and the initial…read moreissue was still not repaired. In fact, moments after I left the store my iPad was having the same issues it was having before I brought it in. That same night the iPad cracked...again. I had the iPad for almost a year and have dropped it and it NEVER cracked. I brought it back to the store, I expressed my issue with an employee of the store and was basically told that they were not going to fix the issue. After a passive verbal exchange the police were called. He ended up negotiating with the officers instead of the customer and while he brought the repair price down significantly, I was still expected to pay for the hopes that my iPad would be fixed. This was also after I was given two different quotes over the phone. The employee on duty was belligerent and disrespectful as I tried to talk through my issue. Do not come here. Do not come here. DO NOT COME HERE. My iPad is still currently broken lmfao.

The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

The associates at this location are very friendly and knowledgeable of current sales and deals…read more They were pleasant to work with in upgrading my phone and service plan

Completely unprofessional and Horrible manager! I honestly had the worst experience i've ever had…read morewith verizon. I have been a loyal customer for over 3 years and this experience was it for me. I have not been able to use my service for 3 days. I have spoken with multiple care team reps, tech coach reps and supervisors over this period. I spoke with a supervisor and they advised me to visit a corporate store to reset my ESIM. I left my job and went to 1318 F ST NW around 3:30 PM today. When I got there, two reps were busy helping customers in the back and a lady who stated she was the store manager was available. When I came in she looked at me and looked down at her phone. I had to go to the top of the steps and say hello for her to acknowledge that I was a customer. I greeted her and explained I was having network issues. She asked for my ID right away and did not ask me any questions about the issues I was having. I asked her if I could verify my account with the account pin. She began to respond noticeably irritated and stated that is not allowed. She followed with the process over the phone is separate in store. I provided her with my ID and she gave it back. I stood in silence staring at her while she stared at her phone for about 5 minutes, with no words explaining what was going on or to set expectations. Finally after 5 minutes, I asked what's the hold up. She responded in a noticeably irritated tone, I am waiting to get access to your account. I asked her why the process was taking a while just for access. She just repeated the same thing" I am waiting to get access to your account", which was very condescending. I am completely disgusted by the experience I've had today. As a 3 year customer and a former employee of a full service verizon retailer, This has never been my experience with a corporate store. I called back after I left to get the "manager's" name. I spoked with the same representative who stated her name is Cathy-ann but she claimed there were no store managers available. However, when I was physically in the store some time before she stated she was the store manager. I am currently comparing rates to switch to AT&T. I need a representative from verizon's corporate to reach out to me as soon as possible so we can resolve this issue. I can be reached at (202) 657-7482.

Terrible: they took 2 months to try and fix my computer, and ended up marking it beyond repair…read more They also said they would give me options to replace it or to get a refund, and at the end the only option was a small refund.

I had one of the worst customer experiences ever with Asurion. My phone was only a couple of months…read moreold with a small crack on the front screen but was otherwise in perfect working order. I filed a claim under my Asurion insurance and scheduled a repair. The technician took my phone to his van and returned 15 minutes later with the same cracked screen -- but now the display was completely green and glitching. He apologized, gave me a number to call, and assured me they would replace the device. From there, everything became a nightmare. I had to make multiple calls to get the ticket closed, re-explaining my situation every time. Two supervisors were unhelpful -- one even hung up on me. Another told me that "before and after photos" showed the phone was the same, which was impossible. The phone I handed over was fully functional, and the one I got back was unusable with a bigger crack. It felt like they were trying to push me into paying the full $99 replacement deductible by framing this as "additional damage." Only after I escalated multiple times did they agree to replace the phone -- but refused to expedite shipping even though same-day was available, despite me explaining that my work depends on my phone. In my opinion, this process seems designed to frustrate customers and extract more money from them. The entire experience was stressful, time-consuming, and unprofessional. Today is the second day without my phone, meaning I cannot do my work, accept important calls, or communicate effectively -- and I still have not been provided with a tracking number. It is completely unknown when I will receive the replacement phone.

Very professionals they can fix your phone within 10 minutes…read moreDisable all kind of exercise and jewelry For new customer any kind of repair service $15 off