Community IT is the best tech support provider in DC! I have worked with them at two different…read moreorganizations now and I am always impressed with their skill, knowledge, and great customer service. They have scalable plans that offer various services fit to meet the needs of any organization, and they make sure that you take stock of your technology (hardware and software) and help you institute plans to keep your infrastructure running smoothly. The remote support desk is fantastic - it's amazing how much those remote techs can get done without being at your computer. They are flexible and helpful in recognizing the problem and ensuring you understand it. My encounters with on-site and remote tech support always left me feeling like I'd learned a new skill. They don't just fix your problems (although I'm sure they could) but they help to educate you about what went wrong. Tech challenges, especially when you're on a deadline or need to be able to access the internet, are always stressful experiences. But I've always found that Community IT tech support teams respond promptly and thoughtfully, helping to alleviate the stress and tension while they solve the problem. I've worked extensively with Matt, Jose, Abdul, Mark, and Roshani and I cannot speak highly enough of each of them. Based on the caliber of work I have witnessed, I'm certain that everyone at Community IT is fantastic!

I'm usually very apprehensive about taking my computer in for repairs b/c I don't know enough to…read moretell when they're being honest. This was NOT the case here. Will responded promptly to my online inquiry and laid everything out clearly for me so that I knew what I was expecting. Best, there were no surprises at the end. This was a great transaction and exactly what I want from this type of business: straight forward and no BS.

I'm blown away by how good this firm is. They fixed my Mac but Apple had given me a defective…read moremachine. They actually took it into the Apple store, got the bad parts replaced, and then finished restoring everything. This is my go-to solution for all our Macs. I wish I had known about them years ago. They are amazing. If you depend on your Macs to run a business as we do, you will wish all your vendors was a great as this one. A great thank you to Dave and Will. You guys are amazing! Thank you so much from a huge fan.

The guy at the counter fixed my android phone touch screen, rendering it usable again in all of two…read moreminutes (I had been prepared to have to wait awhile), and did not even charge me. Was very nice, too.

I've had several repairs done here over the past few months, and every experience has been…read moreexcellent. Most recently, I brought in my MacBook that stopped charging after some water damage. They cleaned it up and had it running perfectly within a few hours. They also fixed a cracked iPad screen for me before, and even saved my MacBook Air after another water accident. Every time, the service has been quick, professional, and fairly priced. I really appreciate how reliable they are -- they've saved my devices (and my day) more than once. Highly recommend this shop to anyone in the DMV area who needs honest and skilled repair work.

Glad they are in the neighborhood…read more When I went, I thought they could have had more cheap chargers for sale, but oh well. I think I will go back soon to see if I can buy a case for my android phone and/or buy a cheap secondary phone.

Amazing service, great customer support. Fixed my cracked screen in less than 25mins.read more

This place did an excellent job repairing and cleaning my video game console. It was ready within…read moretwo hours as promised and customer service was great. They explained what the issue was and how they were going to repair. Gabriel and staff did a great job!

This family-owned business went above and beyond my expectations…read more A lot of places offer 2-5 day service, but they're the only place in the area that I found to offer same-day service. Mr. Gabriel was very nice and professional. He fixed my PS5's HDMI port and got rid of the drift in my controller, all in less than two hours. They were very reasonably priced. I have no complaints. I'm shocked that more people haven't gone here for electronic service.

Best computer tech I have ever used and I have been using techs since 1978. I had managed to fry…read morethe mother board in my 13 year old Dell laptop. Wayne was able to extract my data and download it to a new laptop in less than 48 hours. The price for the service and new laptop was very reasonable. Wayne was able to answer all my questions quickly and correctly. I strongly recommend Gadget Guys.

Good, quick, reliable service. My go to computer place. This is the place to go for all my…read morecomputer issue. Wayne is easy to contact and makes sure he provides the best service.

It's always convenient to have this location repair my warranty products. Always a quick in and out…read morevisit. It's helpful to call ahead and verify they have products in stock that fit your device as they often run out.

Switched to ZAGG and the professional install of a premium screen protector (over $40). A large air…read morebubble formed within about three weeks. The bigger issue was the refund attempt. Inside the 30-day window (supposedly no questions asked refund option according to ZAGG's own website), I got a shifting set of excuses: wrong purchase date, a 14-day limit that contradicts ZAGG's published 30-day policy, and finally "only the manager can do this" with no manager present. The promised manager callback never happened. The product failing is one thing. The stonewalling and refusal to honor their own policies is what earns the one star.

Icellphones helped me get a used phone for a good price. I had broken my phone during a night out…read moreand I was looking for places that had affordable prices for cellphones while I save money for a new one. I started an inquiry with icellphones and they were able to provide me a quote and also I got the phone the same day as a pick up meet up. Thankfully it was a public place and I was able to check out the phone and made sure everything was working well with my own SIM. Lol I honestly saved a lot of money instead of the retail stores or the mall stores. I would def use this next time for sure!