I went in to upgrade my phone and Jayden at AT&T was amazing from start to finish. He listened to…read morewhat I needed, recommended the right plan and accessories, transferred my data seamlessly, and even showed me a few tips to get the most out of my new phone. Great customer service, zero stress -- thank you, Jayden!

My wife's old iPhone 7 stopped providing any audio recently so we purchased an upgrade phone on…read moreAmazon. We took it to the Crabapple AT&T store and Juliana provided excellent customer service in getting the conversion handled. She was patient and competent in the process and had the knowledge to resolve any problems. I'll be upgrading my iPhone 7 soon and will surely seek Juliana's help doing it. AT&T is fortunate, as are we, to have this level of service and support from a great team member.

Very rude, unprofessional and unhelpful. They told me incorrect information. After I left, I called…read moreinto T-Mobile and they instructed me to go to a different store. This location needs some additional training and guidance from corporate.

OMG...the absolute worst experience ever. Sales people are incompetent, inconsiderate, and…read morewhatever other despicable thing you can think of. If you have to go to T-Mobile, do NOT go to this store. They gave my wife a "free Apple Watch" to only find out they're charging ridiculous amount monthly for the service. Wife returned it next day (within 14 day stated return policy), and they charged a restocking fee of $75, and then my wife saw the fine print that the restocking fee should have been $25 due to cost of item. Regardless, very unethical and borderline illegal, because no mention of a restocking fee was mentioned. Then, in trying to get a phone repaired, they sent my wife to a location that doesn't do software repairs, so that was a waste in Atlanta traffic. Worthless worthless worthless customer no service.

Fast, courteous, and competitively priced…read more I was late in arriving at 630pm, and they fixed my shattered iPhone 6 screen in 30 minutes before closing at 7. The manager even helped me pick out a new case to (hopefully) prevent future disasters :)

Can you hear me now? Oh yes!…read more So, the first thing you need to know is that Christine is the manager and she is a WEALTH of information for all things mobile communications! I received a lot more than a price match to fix a cracked screen (IN UNDER AN HOUR!) for an iPhone 6s. Yes, A PRICE MATCH! Sorry for the shouting, a price match, people! So, we came in for a cracked screen for my daughter's phone and while we chatted, Christine cleaned my phone because I dropped it in some cake batter and it wasn't working so well. She didn't charge me for the roto-rooter. She advised us as the best products to clean your phone with and showed me how. (Pressurized air can from Office Depot) Christine also gave some great advice for money-saving options for using our phones on an international trip. The icing on the cake was that some of the accessories were half off and I got an awesome neon car charger.

I came in to get my laptop looked at. The service was friendly and fast. They quote you a fair…read moreestimate and the time it will take for whatever your issue is. I needed an estimate for a broken power connector on my laptop. The clerk said it would be x amount because the part would have to be ordered. They fix a myriad of electronics so before buying something new take your device here for a free estimate to see if you need to replace it.

They handed us a phone we knew was not fixed but they insisted it was. It was frozen when the guy…read morehanded it back to us. He took it back did something and alarm went off on our iPhone, then it started working for a bit and then stopped at night. This created a very unsafe situation for us because of their ego. Handing a phone back that was supposed to have the screen fixed and put through testing before completion is unacceptable. We were out of a phone for two days because of that guy and ego.

I've never experienced such bad customer service as at this Verizon store. The staff are all so…read moreuneducated on their products and useless. I've been in for two different issues, and both times they've just made me call Verizon customer service in store. What's the point of the store then???? On my most recent visit, the employee did not help at all and kept randomly walking away into the back while we were having a conversation

Not only bad service but these people are rude and have plenty of attitude. We are very long time…read moreVerizon customers and considering switching because of this store.

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off