I took my iPhone 14 in because it would no longer activate even using the forced start Apple recommended. Sam looked it over for me and within an hour, told me the mother boar was defective and explained it was expensive to replace but could be done. In addition he noted the screen was cracked and he comment that if I chose to replace the mother board and spend that amount of money on a repair I should consider a new screen. At that point I decided it would be better to upgrade with a new phone. I asked Sam for a recommendation for where I could purchase an iPhone outright. He asked what model I wanted and did I have a budget. A friend had a 16 Pro that I liked so I told Sam a 16 Pro. Sam got a 16 Pro at a very reasonable price, got it up and running and all within about 2 hours. Sam is the best and I love the iPhone. I highly recommend Cellairis and Sam. Thank you! read more

Very professional, friendly and knowledgeable. Great customer service! Sam was great. Highly recommend!

Ivy was very friendly and saved me money on phone repair. I would highly recommend this company! Jim T. read more

Very fast, polite and knowledgeable. Highly recommend. Angela is the best, and knows her stuff.

Super nice people, super bad at fixing phones. Brought my phone in for a screen repair almost a month ago, just fully resolved today. They broke my microphone when fixing the screen and it took 3 separate occasions over a span of 3 weeks to fix the microphone, but in doing so they permanently damaged my Face ID so I cannot use it. Great. read more

Pricing/Process needs to be more transparent. I wound up paying more than expected just to find out the phone could not be fixed and we were not able to apply the diagnostic fee to the "repair cost" even tho we were told earlier that we would be able to do this read more

The people that work here provide great service and are helpful and friendly. I would recommend buying the cases, chargers, and used phones and iPads. Although everything you buy there is going to be in good condition and shape. The AirPods there work well but are not real and they are not from apple but they do have the apple logo on them and they look and work the same. The only difference is that they are not the real but works great other than that everything is good and I have got no other flaws to document so I would recommend this place for everything from device fixes to products. read more

Excellent and honest service. Ivy quickly fixed my iPad that had a stuck broken lightning connector pin. Highly recommend! Ask for Ivy!

Went into this store on the slight off chance they maybe able to help. I'm glad i did. I have a samsung galaxy note 5 and the charging cable kept falling out of the phone port where it was really loose. I went to batteries plus, they had a look and said i needed a new charging port for $70 and there was nothing else they could do. As i am about to sell the phone, i thought that was a waste of money. Well, i called into cellairis on passing home, told them what was happening. The guy in the store immediately started cleaning out the port. It took him all of 5 to 10 minutes and now its as good as new again. Great guy to deal with. Sometimes the little things go a long way. I run a business myself and thats the way i work. It's just nice to know there are other people out there too that go the extra mile. Really appreciated and cannot review this store highly enough. Thank You. Paul H. read more

WOW WOW . Here's my story.... Took wife's iphone 6s to Apple store. waited 3 days for appt. and after waiting in store apple employee told her water damage. No need to open phone $300 exchange FINAL end of story TYPICAL APPLE TAKE or leave it mentality. So she was sad and she switched back to her 5c .......SO SLOW. A9 chip she misses you dearly. After a few days. Read theese guys reviews and thought what the heck. went in. so amazingly Walter I believe the guy's name. Tells us that the LCD is definitely in need of replacement $119 and may need a water treatment $49 cost to remove any water damage and corrosion that may have happened. Said he would need a few days. To our surprise store called us back later that day! ONLY LCD needed replacing. $119 repair yippie. picked up phone and was super happy. Next great part. Phone did develop a hardware issue a few days later. Mute button broken wouldn't toggle on/ off. simply would not ring. Took it in today LABOR DAY. Sam the Man. opened phone on the spot. found a little water damage on said button. fixed it works great NO CHARGE!! These guys are AWESOME!! THANK YOU read more

This place is great! On 2 prior occasions I have brought phones with broken screens in and the fix me up within an hour or so. Good news is I know how that stuff happened and it was a quick turnaround. Today however my iPad would not accept its charger. I took it to then first thing this morning and the fantastic young woman at the counter diagnosed and fixed my issue (broken piece of charger jammed into bottom) on the spot! Couldn't have been more pleased!! Thank you so much read more

Over promise and under deliver on recent iPhone screen repairs. They cannot reliably fix iPhone 7 or 8 or X screen/button problems because only the Apple has the equipment to make the home button work. They seem nice and competent for Android or older iPhones. When I complained about their partial fix (my screen worked but not the home button or Touch ID) the manager did not respond to my request for a partial refund (I waited a week before posting this). In the end I paid them $120 to partially fix the phone (which took 4 days) then I went to apple and they completely fixed in for $150 in and hour. They should have advised me that Apple could quickly and easily fix it or given me at least a partial refund. read more

What an amazing team of technicians! First we went to Office Depot and they said our iPhone repair would take about 5 days. Not good! Could you live without your phone for that long? So we went to Cellairis! We were in and out of there in 15 minutes! Repair done! They have ample stock, a great team and they know what they are doing. Cordial, friendly, professional. And they are enormously busy. It's the only place I will go for repairs.... read more

Zero Stars I brought my perfectly functioning iPhone 11 to a cellaIris store at the outlet stores in Woodstock with a crack in the screen but other than that, nothing wrong with it. Supposed to take about an hour after over 2 hours no phone call to my mothers phone that mine was repaired. I go to the store and they know, they freaking know I'm about to lose my mind and be super pissed off leaving a very young man's alone in the store to deal with a huge screw up. Upon retrieving my phone I have like 5 error messages On my Home Screen. Google Wallet - disabled apple pay - disabled message from my phone saying unknown part - cannot determine if genuine apple part, part functioning as it should be or incomplete installation ‍‍‍ Wait, wait what's happening my phone was perfectly functioning. now completely broken to some of the most amazing parts of having an iPhone But what made me go off, really lose my cool was coming to pick up my device and the very young man behind the counter looking at me like just pay for the repair and get out. wait, WHAT ??? zero options to actually repair, try to repair or zero damn thing. I lost my mind. WTF is happening. I asked the young man to call a manager. He said he wouldn't be able to reach one. I wanted to call the cops file an incident report Broken $1100 phone Only option was pay the screen repair for 148.40 and take your broken phone and go away. Unbelievable horrible terrible unacceptable I paid and left beyond furious Spoke to the manager the next day and he was mad at me and my behavior and said and I quote "He didn't care what apple said" and Face ID can break at any time it just so happened to break the same day you repair my screen ‍ What a coincidence uncanny Now I need a whole new phone ‍ an authorized Apple store will no longer touch my phone and try to find the problem Apple thinks it's beyond repair If you have a broken screen GO TO AN AUTHORIZED APPLE STORE PEOPLE. I've learned my Lesson the Extemely hard way. TERRIBLE HORRIBLE EXPERIENCE was treated like SHIT. Take your broken phone and get out. i have disputed the charge of course but when you sign away all your rights. No matter how bad the repair goes they're not liable but whats even worse They don't freaking care. I'm disgusted with them Go SOMEWHERE else your phone will thank you for it read more

Sam, Ricardo and James did an awesome job repairing two phone screens for us. They were very helpful and quick. Great prices! I highly recommend them. read more

Bought a groupon for a screen repair for my son's iPhone for $69. Fixed within an hour and they included a replacement home button for free. Another store wanted to charge me 110 to fix the phone plus 20 extra for the new home button. Word of advice though, make an appointment and don't look for Cellairis on the sign. It actually says Shux. I couldn't find it at first. Friendly employees and fast service. read more

Cellairis - Doesn't say Cellairis on the sign. - Mobile Phone Repair Near Me - Marietta, Georgia

Brought in an iPhone with a cracked screen. It was bad, the phone was stepped on by someone wearing soccer cleats, so the screen looked like it was hit with a hammer. I thought the phone was beyond repair. The tech took a look and did not flinch. Only said that it was an unusual break and the phone would be read in an hour. Well, the phone looks just like new and works great. The charge was less than the Google average when I searched out the cost. Highly recommend Cellairis. read more

I walked in today with a cracked iPhone 6s Plus that needed repair and I also was curious about replacing the battery. I was greeted by Patrick and he gave me a quick quote to repair the screen and the battery. He said it would be done in a hour and it was! My phone was cleaned and ready for service. I chose to repair screen and replace battery since it was reasonable and cheaper than batteries plus by $30. Thanks for the great service. I'll be returning to have an iPad screen replaced too. read more

I was very pleased with the service I received at Cellairis in East Cobb on Johnson Ferry Road about a month ago. Sam was the personnel on duty and he was very helpful and efficient with the fix. The entire screen of my iPhone 7 was not only cracked but a solid color, with zero working function. I was in a bind. Any Apple store within 40 miles did not have appointments available until Monday (this was Friday) and Simply Mac was unable to perform the repair without sending it off for a few days. I was referred to Cellairis and at first, was somewhat unsure about using a third party repair. However, I'm glad to say that Sam was able to give me a great price and had my phone back in working order within 45 minutes. Thus far, I have not experienced any abnormal complications and remain satisfied with my purchase. I would recommend the Cellairis in East Cobb to anyone experiencing a screen/ LED light issue. read more

DO NOT USE THIS COMPANY TO REPAIR YOUR PHONE. I had them replace my battery in 2017 and the issues stemming from it still haunt me to this day. First of all, if you get a non-certified third party vendor to replace a piece of your phone, Apple will no longer make ANY fixes it to it (wish I'd known this). Second, when they replaced my battery they used a non-approved battery and GLUED IT IN PLACE. Now no other vendors can get it out to replace it. DO NOT FIX YOUR PHONE HERE. read more

Dropped my phone and it cracked all over. The Home button started sliding up into the case. Can't do much of anything with out a home button. Panicked as I can't be with out my phone. Brought it to Cellaris where Patrick Grant proceeded to fix it in record time, while I waited. I was shocked. The charge was extremely reasonable. Mr. Grant was exceedingly professional, kind, and a pleasure to do business with. I highly recommend Cellaris and Patrick! read more

I would recommend using this company to repair your cell phone screen and definitely don't by the bundles they sell if you have an iPhone. It's more of hassle then you realize when you first buy, they don't communicate keys details about the bundles they sell. I have had multiple bad experiences with replaced glass that did not work, trying to get new screen protectors and replacement cases. read more

Went in 7/11 to get a quote for replacing the screen on a Samsung Galaxy S7. Was quoted a price of $130 by (Sam) and was told it would take about 4 hours. Brought the phone back at 10AM the next day to (Sam). Called around 2:30 to get am update on repair. Was told it was not ready yet. Was contacted again at 5pm with bad news, they had yet to even start on the repair. A couple things here, 1. If I called for a status update just tell me you can't get to it that day, 6 hours alone without a phone that runs a small business is hard to be without. 2. You and your colleagues seemed more into CNN on the TV up front when I dropped the phone off. If you are as busy as claimed then spend less time watching the "fake news" and more time fixing phones for customers as your paid to do. read more

Excellent and quality service. We are lucky to have them in East Cobb. Ivy had my iPhone fixed and running within 10 minutes. I'll be back anytime I need electronics repaired. read more

The East Cobb store did a huge favor for me and diagnosed why I could not put my charging cable into the iPhone's jack. The technician quickly found there was some debris or lint packed in there; she removed it and once again my iPhone was good! read more

I brought my galaxy tablet A in to get fixed. The guy in the store looked up the part and gave me a price of $150 parts and labor, put my name and phone number on a clip board list and said it would be ordered and it would take a week to come in. A week and half later no phone call so I called them. I spoke to 2 people and they told me it would take more like 2 weeks to come in and that someone would call me next week. That was a week and a half ago. I just called and spoke to the manager only to find out this whole time nothing had been ordered because their supplier doesn't have parts to this tablet. I waited 3 weeks to get this repaired only to find out after 2 phone calls and speaking to 3 people this would never get repaired. An, not one person called me to tell me this. I would NEVER recommend this place. NEVER! read more

This store replaced my screen in November 2016 for $150. Immediately I noticed a night and day difference in the responsiveness of the phone. It would take 3-4 taps before it would recognize commands. Texting was impossible and I have been using Siri to text for months because of it. Then the screen gets a crack in it. I haven't dropped it or thrown it. I work from home and my cell sits on my desk all day. I went to the store and relayed the issues. I was told it was my phones fault that it was lagging and "cracks don't just happen". All the issues were "my fault." They offered nothing to remedy the Situation. I spent $150 to have an unusable phone. DO NOT SPEND YOUR MONEY HERE. read more

Very pleased with my screen replacement experience. It was quick, affordable and the associates were very nice and helpful. If and when my phone breaks again I know where to go! read more

Oh, I am soooo glad I stopped in. At first I though they only worked on iPhones, but they do fix Androids too. I dropped my HTC M9 in a bathtub that was full and filled with activated charcoal from a bath bomb I had used (this is full of fizzing and minerals, which is probably really bad for the phone). I immediately pulled it out and dried it off and though it was fine because it was working until the morning. I also plugged it in since I thought it was fine, and this I hear is the worst move possible. A family member had a good experience from this place, so $50 to see if they could restore water damage it is worth it on a $600-800 phone for sure. 24 hours later and I called hoping for the best, and they let me know that the phone was fully restored, and that I was very lucky. Totally worth checking out. Thanks! read more

Fast and friendly service from Patrick. Replaced iphone6 screen with best rates in the area. Good prices on protectors as well. Thanks Patrick! read more

Another great Experience at Cellairis . Great service great price . The guys are willing to go the extra mile to satisfy the customer . Friendly , honest ,fair prices . I will not go anywhere else for my cellular repairs . read more

Great great place. They will work with you and leave you happy. Honest hard working people. Ask for Patrick. He was the best.

They do what they do well -- and a premium price point. Figure your going to spend at least $125 to get a cracked iPhone screen fixed. But what are your alternatives? If you don't fix it you have zero chance of getting anything for it when you trade up the latest ver. Bite the bullet and 20 minutes have a fixed phone -- preferably with a screen protector and case added that makes the bust up impossible again. read more

Screen repair for an iPhone was perfect and cost significantly less than Apple store. Apple Store fixed a previous screen and did not do as good a job (it was a little loose at the top). Sam was awesome, very friendly, fast service. Highly recommend. read more

Great workers and friendly people, even had the best pricing in town. But after getting my iPhone screen replaced I've had bugs 24/7. My phone experiences ghost touches that makes it sense taps that I'm not doing. Which means it's not an Apple product screen like they had claimed. I should've went through apple. At least my phone would work 100%. read more

I'm so glad I found this place! I had multiple issues with my iPhone (not charging, microphone and speaker not working), and Sam diagnosed the problem and fixed the phone within a couple of hours. He was very professional and efficient, although the store clearly gets a lot of business. I will definitely go there next time anyone in my family needs device repair. read more

Patrick fixed my phone and did a fantastic job! He did it in less than 45 minutes, and he was able to fix some things that were done incorrectly the last time I got my phone fixed. I'm very happy with the results! Would definitely recommend. read more

I dropped my phone at 5 pm, walked into Cellairis at 6 pm, and my phone was fixed by 7 pm. Walter did a great job! The total cost was $139.99 plus tax for a screen and light replacement. And there is a 90 day warranty on the work that was done. I would recommend Cellairis! read more

Had an I-phone 6s that was losing charge very quickly. Cellaris swapped the battery out but that did not fix the issue. Neither did a few other fixes they tried so they ended up refunding the cost of the battery. Since they refunded the cost of the battery I had the satisfaction of knowing we exhausted all options with no cost to me (other than the time of a few trips to the store), before getting a new phone. A for effort, doing the right thing and customer centricity! read more

Great guys to work with. They've now fixed almost all the phones in my house. Pleasure to work with but hope I never need to again.