Great service!! Owned locally and very nice personable service. Does not try to up charge!!read more

Short and sweet experience. My phone wasn't responding to inputs, and I took it in and he did some…read morekind of reset. No charge. Nice guy.

I've been here a couple times now, and while the dance club music is a bit jarring upon first…read moreentering, I'd recommend Computers R Us. The people that work here are very kind. As a woman with a gaming PC, it's common for me to experience a lot of condescension and sexism from tech employees, but I have not experienced that here. I don't have a ton of experience with computer repair shops, but their rates seem reasonable to me.

Wonderful to have a local company invested in their local customers. I have had the opportunity to…read moreuse their services at least three times, and I recommend them to everyone I know that needs help with their phones and laptops.

This my 4th phone that we fix with We Fix IPhones. My family…read moreand I are so happy with the services that they provide. They are transparent and they come to you. I'll be contact with you for another phone so you can fix. Thank you for the GREAT service you provide and coming out to my job today!

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

Absolutely terrible experience. I sold them a mint-condition iPhone 16 Plus and ended up with an…read moreiPhone 11 and iPhone 12 Pro Max that were nowhere near the quality I was expecting. Both had what appeared to be non-genuine screens and batteries, and both were noticeably slow and had problems that were not properly explained to me beforehand. I tried to trade the phones back because I was extremely unhappy with what I received. Instead, I was offered an iPhone 14 but was told I would STILL have to add another $50. What made the experience even worse was overhearing employees talking about overcharging customers. After hearing that while already feeling like I had been given phones that were not worth what I traded, it completely destroyed my trust in the business. I came in with a mint-condition iPhone 16 Plus and left feeling like I got seriously ripped off. I would not recommend trading in an expensive phone here without thoroughly checking every device, including the screen, battery, parts history, and performance. I regret doing business here.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Went to multiple places to get someone to do a simple fix on my iPhone 4 and nobody could do it…read more This spot got it fixed easily in 15 minutes! Guy working there was nice and super helpful!!!

Wow, they do all kinds of repairs on phones, tablets, computers, and gaming consoles. Conveniently…read morelocated inside Walmart in Cartersville, GA. They sell covers and assessories. I stepped into this store when I was looking for a cover for my daughter's phone. They had two kinds for sale. The young man helping me was polite.

Erin and Eli fixed my phone swiftly and got me back on track with charging properly. Thanks to…read morethem I can use my phone and do not have to buy another phone. GO SEE THEM!

Trey is a great customer service rep, and they repaired my brand new Dell laptop that had not…read moreworked for 9 MONTHS after I bought it!!!!!!!!

We have spent thousands at the Cartersville Staples until now. no more for me. Today the GenZ or so…read moreGM and computer manager said they would not help me. I told the GM I have been a loyal custimer spending $$$. Her response was "I don't care." Here us what happened. My computer died Friday so I wanted to get a battery for my other computer. i work from home so my livlihood depends on it. Staples charges $70 and takes a week. Amazon $20 and takes a day. The problem is I don't know the exact one to buy. A Staples guy yesterday wrote down numbers from the computer but there are still several choices and I don't want to order the wrong one. I went back to Staples to ask for help. All I wanted was for them to confirm on my phone that the battery was correct. "No." The reaaon was Amazon was a competitor. They told me I should be able to order it because I had the info. I told them I was 60 years old and didn't know one computer number from another. They became very disrespectful, telling me that I should just figure it out or order and hope for the best. Then, they were more disrespectful when I got upset at how they treated me. These young people are awful. I reported them to corporate.

I have been a Staples customer for many years.. I have always had a pleasant experience anytime…read morevisiting the store. Whether I am shopping, returning a Amazon package, or using the printing department.My family uses staples for their printing needs. This week I had to have some printing done for our 25th Pastoral Anniversary banquet. I took my program in on Monday to have it printed. On Tuesday after program was printed, changes had to be made. I returned on Wednesday to inform Staples a committee member wanted to make another. Staples printed our program a total of 4 different times. I was upset with my committee team member because these changes should have been made before taken to Staples. The store employees who assisted me were Chloe, Ness, and Dennis. This team of individuals went above and beyond their job duties and assisted me each time with the upmost courtesy. I sincerely appreciate them for their patience and all the assistance they gave. Staples is not only lucky but are blessed to have such positive and courteous representation. I look forward to many more years of business with Staples and I surely hope these individuals get the recognition they so well deserve Mr. & Mrs. Winfred W.

I called Snap Tech after I dropped my iPhone 6s, resulting in a shattered front glass. They were…read moresuper easy to work with, and are open until 7 to accommodate those of us with day jobs. I of course backed up my phone, and headed over after work. The young lady who did my repair possessed the skills of a neurosurgeon. I asked if I could watch her do the repair, and she obliged me. It was fascinating. She was super organized and really meticulous. My kind of nerd. The cost was $208. She was done in 25 minutes. (The reason the iPhone 6 is expensive is because both the glass and a big circuit board ((or something)) has to be replaced.) Personally I was more concerned about the job being done correctly and precisely, and it was. Thanks!

I noticed the sign for Snap Tech Mobile sign while driving by. I had just cracked my screen on my…read moreiPhone 6 a few days prior. So I stopped to see if they could fix it. They were able to complete my repair in 15 minutes with a high degree of professionalism. Competitively priced as well. I would highly recommend using them.