Great service!! Owned locally and very nice personable service. Does not try to up charge!!read more

Short and sweet experience. My phone wasn't responding to inputs, and I took it in and he did some…read morekind of reset. No charge. Nice guy.

Great work and excellent customer service! Fixed my frozen laptop that I needed up and running.read more

I dropped off my work laptop off for a cracked screen and paid in advance. The guy that checked me…read morein was very nice. I explained the situation and he quoted me a price to repair the screen. It was completed ahead of schedule and I got a call to pick it up.

This my 4th phone that we fix with We Fix IPhones. My family…read moreand I are so happy with the services that they provide. They are transparent and they come to you. I'll be contact with you for another phone so you can fix. Thank you for the GREAT service you provide and coming out to my job today!

I used this company back in 2020 and he was vert quick came out and fixed my iPhone SX front…read morescreen. So i did not hesitate to call him again for the back glass of my iPhone 13 pro Well Tom came over and sat in his van and fixed my iPhone 13 pro or at least I thought so. I came inside and not 10 minutes later my front screen was popping off of the phone. I messaged and told him about this, and he responded back with telling me that because they had to remove the clips to remove the back the front clips might be lose well it was more than that the LCD screen was off and on even when it was just sitting there on the table. I messaged again that morning asking if someone could come and look at my phone because I cannot send him a screenshot of the damage obviously and he blew me off for about a week. Finally, he had someone named Ian come out to look at the front screen and Ian told me that the clips on the front were,gone so I got my iPhone 13 pro fixed the back glass was broken on it nut nothing was wrong with the front of the glass at all. After booking an appointment someone who has an issue with their work you are no longer important because they won't come back and fix it unless they charge you again and again they don't even give you a discount I learned a lesson to never do business with someone who is not apple certified yeah he charges 100 dollars to fix your phone however it takes him all of 3 minutes to do it and it'll be broken again in less than a month so if you just bite the bullet and go to an apple certified place and pay maybe 200 your phone will still be eligible for trade in and it won't break permanently in a money or less i mean if you want to throw the phone away let him fix it or if you think because someone knows something you don't you can watch a YouTube video and learn how to do it just as easily and not give your money to this greedy man he is hands down a crook i promise you the biggest crook!!! Your response to my post about your company shows right there that you truly are a piece of shit I mean most businesses ask the person how they could've made their experience better bot not you. You already know you are a piece of work and you'll just about do whatever you have to do to get a sale and if someone has an issue with your work you are 'too busy' to come back and look at the work you did but if they have something else their wanting to pay for you'll be right there. It's all good I have seen your type before you wont make it long in life. You;ll end up dying early of something like a heart attack or something bless your heart.

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.

Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

Wow, they do all kinds of repairs on phones, tablets, computers, and gaming consoles. Conveniently…read morelocated inside Walmart in Cartersville, GA. They sell covers and assessories. I stepped into this store when I was looking for a cover for my daughter's phone. They had two kinds for sale. The young man helping me was polite.

I had a cell phone repaired here recently and overall I would say the service was very fast and…read moreprice was reasonable. However I only gave it 3 stars because they used a generic screen repair kit and not a genuine replacement. You can see streaked manufacturing lines in the glass when it's not on and it's not a true black either. It makes the phone look kind of cheap. Overall a classic "you get what you pay for" kind of thing. If you're not wanting to drive to Cumberland or Lenox mall to the apple store, and you don't have any expectations on original appearance, this is a good option. Otherwise you'll be slightly disappointed and should just head downtown and get the real deal.

Phone screen was replaced in less than two hours. Notified…read moreme via text the minute it was ready to pick up .

Buckle up. When I…read morecame into the office, told the tech I was having blackout issues (maybe GPU) and then it evolved into blackout and restart issues. It then turned into the PC not starting up and crashing on startup. I got an error message that said I had a corrupt/missing windows file and it needed to have windows reinstalled. So, I attempted to do that locally and the computer had the same result. Since I didn't have a backup computer, I had to bring in my PC to you guys and get it fixed. I dropped of my PC on May 12th and had an in-depth discussion with one of the techs and he said it might be just windows and it might also be a bad GPU OR it could be a thermal issue from the CPU. He suggested that he may have to look at replacing the thermal paste. I asked when it would be done and he said likely Tuesday, May 14 at the latest. I said no big deal, I can make do for 2 days. I left feeling confident I would hear back soon. Since a windows reinstall and stress test doesn't take a skilled tech nor does it take a lot of time. (Maybe 4 hours tops). Fast forward to Wednesday and I haven't heard a thing about my PC. So, I call and apparently the tech wasn't available to do the repair and it would be done by Thursday... Ok, its already late and now its going to be even later. This isnt a tough fix. Fast forward to Thursday. I get off work late after not hearing anything from the office. and your office is closed and I have no way of leaving a voicemail asking where my hardware is. Cool. Feeling pretty frustrated at this point. Friday now and I call again at 2:18 PM and ask what is going on. The person looks up my profile and tells me "We ran a diagnostic and it looks like you need a new windows installed.".................Ok, so you haven't done anything at all. BECAUSE THATS WHAT I TOLD YOU I NEEDED YOU TO DO WHEN I DROPPED IT OFF. I was then told that the tech who is going to do the repair, wait for it, "ISNT IN TODAY AND WILL HAVE TO DO IT TOMORROW". Ok at this point, I have 0 faith in your ability to manage a store, much less actually repair my hardware. I get off the phone preparing to come get the PC and tell them to forget about it. ALAS, the manager calls me and says they have trouble passing off work and apologizing for the inconvenience (He also told me it would be done That day or the day after. Sweet whatever just fix my PC please). I have worked in retail and I understand that struggle so I had patience with them. [what little I had left] Saturday: It's 3:56 PM and I haven't heard a word from the store... so I call them. "Heyyyy so the tech who is supposed to fix this isn't in today so it'll probably be tomorrow." At this point, I'm done. I am ready to come get the PC but I am busy so I cant come get it. Sunday: They open at 12. I call at 12:08. "Where is my PC, Is it done?" -Alic "Hey so we looked at it yesterday but the tech who is going to work on it won't be in until tomorrow so we should have it done tomorrow." "Ok so y'all have successfully 'We will have this done Tomorrow'd me into oblivion so go ahead and put a stop work on that PC and I will come and pick it up today. Thanks for trying but don't worry about it." The front desk lady said ok and sorry about it. I then get a call (not kidding) 16 minutes later. With a voicemail from Crystal saying that the repair is done and has been successfully stress tested. In 16 minutes. Hm. Interesting. I find it hard to believe that a real genuine level of stress testing was done to ensure there are no other underlining issues. Also, I told you to stop working on it.... So I drive to the store to pick up my pc. The lady at the front desk recognized me and said I was "a trooper" "mmhm". She goes back to get the pc and someone else tells me it was updates and stress tested. "what tests did you run?" I wanted to know what was normal? Did they do anything we discussed when I dropped it off? What OS is on it? The first tech said they may try Windows 10 and 11 to see if it reacted the same. I'm going to guess that none of that tested actually happened in the 16 minutes it took you to "fix" the PC. Well, when I asked, turns out they didn't do a complete test of the PC and They gave me a sticky note with stress tests I can run at home..... hahahaha wtf. THEN THEY PROCEEDED TO CHARGE ME FULL PRICE FOR SERVICE. I have never felt more disrespected from a service industry location. Fire your management and restart at this store. Customer service lvl 0. Awareness lvl 0. Reusability lvl 0.

We have spent thousands at the Cartersville Staples until now. no more for me. Today the GenZ or so…read moreGM and computer manager said they would not help me. I told the GM I have been a loyal custimer spending $$$. Her response was "I don't care." Here us what happened. My computer died Friday so I wanted to get a battery for my other computer. i work from home so my livlihood depends on it. Staples charges $70 and takes a week. Amazon $20 and takes a day. The problem is I don't know the exact one to buy. A Staples guy yesterday wrote down numbers from the computer but there are still several choices and I don't want to order the wrong one. I went back to Staples to ask for help. All I wanted was for them to confirm on my phone that the battery was correct. "No." The reaaon was Amazon was a competitor. They told me I should be able to order it because I had the info. I told them I was 60 years old and didn't know one computer number from another. They became very disrespectful, telling me that I should just figure it out or order and hope for the best. Then, they were more disrespectful when I got upset at how they treated me. These young people are awful. I reported them to corporate.

I have been a Staples customer for many years.. I have always had a pleasant experience anytime…read morevisiting the store. Whether I am shopping, returning a Amazon package, or using the printing department.My family uses staples for their printing needs. This week I had to have some printing done for our 25th Pastoral Anniversary banquet. I took my program in on Monday to have it printed. On Tuesday after program was printed, changes had to be made. I returned on Wednesday to inform Staples a committee member wanted to make another. Staples printed our program a total of 4 different times. I was upset with my committee team member because these changes should have been made before taken to Staples. The store employees who assisted me were Chloe, Ness, and Dennis. This team of individuals went above and beyond their job duties and assisted me each time with the upmost courtesy. I sincerely appreciate them for their patience and all the assistance they gave. Staples is not only lucky but are blessed to have such positive and courteous representation. I look forward to many more years of business with Staples and I surely hope these individuals get the recognition they so well deserve Mr. & Mrs. Winfred W.

I called Snap Tech after I dropped my iPhone 6s, resulting in a shattered front glass. They were…read moresuper easy to work with, and are open until 7 to accommodate those of us with day jobs. I of course backed up my phone, and headed over after work. The young lady who did my repair possessed the skills of a neurosurgeon. I asked if I could watch her do the repair, and she obliged me. It was fascinating. She was super organized and really meticulous. My kind of nerd. The cost was $208. She was done in 25 minutes. (The reason the iPhone 6 is expensive is because both the glass and a big circuit board ((or something)) has to be replaced.) Personally I was more concerned about the job being done correctly and precisely, and it was. Thanks!

I noticed the sign for Snap Tech Mobile sign while driving by. I had just cracked my screen on my…read moreiPhone 6 a few days prior. So I stopped to see if they could fix it. They were able to complete my repair in 15 minutes with a high degree of professionalism. Competitively priced as well. I would highly recommend using them.