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    AT&T Store - Ocala

    3.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    Tech Bros

    Tech Bros

    3.7
    (15 reviews)
    1.0 mi

    Had a problem that seemed insurmountable. A dead phone with a damaged screen and 252 pictures that…read moreI wanted and was told by others could not be retrieved. The effort and price were described to me in detail. 48 hours later I had my pictures on my new phone. Awesome, simply awesome.

    I took our iPad Pro 2nd gen to have the battery replaced. I had called first before going out there…read moreon a Sunday 6/28/2026 & was told they worked on iPads. We went in & I told the tech the problems that we were having , that it kept going on & off only that morning & that it was getting hot at the area where the battery is. Being a master electrician & working on UPS systems I knew it was the battery. I also know you can't screw up the computer buy changing the battery.The tech wanted to do testing on it & I told him it was the battery to just change it. He said he would deduct the testing from the quoted price. He turned on the iPad & it came on no problems. It was losing charge quickly so again it was the battery. He said he would run a movie on it to see how it does so I said ok. The next day he called & left a message that they do not work on that iPad model, I called back & he told me it was because of the screen. I went to pick it up & what he did was killed the battery. He ran the movie on it & drained the battery completely. Now I can't access anything on it because it will not take a charge. The dumbest thing about the whole situation was I told him it was a iPad 2nd gen (he should've known then they don't work on them)& also he could have looked up the model number & serial number that was on the back of the iPad to confirm it. But I guess these tech's aren't that smart & shouldn't be working on electronic equipment. I know apple doesn't repair older models just to get you to buy new ones. But you can buy other brands of batteries that will work. This was a dick move they did screwing up our iPad & then claiming they don't work on that model. This is a unprofessional company

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    Broken iPhone screen
    Broken iPhone screen
    IPod
    IPod
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    iFixandRepair - Paddock Mall

    iFixandRepair - Paddock Mall

    1.1
    (7 reviews)
    0.0 mi

    I had my iPhone 13 cracked screen replaced at an "iFixandRepair" at the Silver Springs Walmart…read more The service technician was very professional and performed his task without issue, my "beef" is not with him. I did NOT have any other issues with the phone besides a cracked screen. What I was NOT told, (unless it was somewhere in the shop), was that the replacement screen is NOT a certified Apple component! The screen did not look the same as the original, not too far off but still not as good. Within a day or two, I started having issues during several calls. Screen goes black, cannot revive unless the other party hangs up. Phone intermittently shut down hard several times on its own. 30 days after it was serviced, (lost the receipt so I don't know how long the warranty was, if any), I attempted to do the 18.2 software update. Phone developed an unrecoverable error and software imploded on itself rendering the phone absolutely useless. Took the phone to an authorized Apple service center, nothing can be done, so I had to replace the phone. I service extremely complicated medical equipment so I know how the service industry works, and issues can arise that may, or may not have anything to do with the original issue. Still, I cannot help but wonder if the BOGUS, non-certified part had anything to do with my issues. Had I known this, I most likely would not have had the screen replaced. I would have rather lived with it cracked than to even have the sub-par screen I wound up with! TB2

    They broke my iPad and now say that it was my fault! I brought them a working iPad with a working…read morescreen that just had a crack on it. The guy said he would put the screen I brought him on for $50. After coming back 45 minutes later the guy said that he tried but couldn't get the new screen to work. Then he added that when he tried to put the old screen back on it wouldn't work either! I took to someone more trustworthy who told me that he broke the pin connectors when he tried to replace the screen. I talked to the owner who said it's not his responsibility and that h would not fix it because I brought a screen to him. Oh my goodness! Please avoid this place at all costs! Go to ReTech instead. You'll pay a little more but will leave happy.

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    iFixandRepair - Paddock Mall
    iFixandRepair - Paddock Mall

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    AT&T Store

    AT&T Store

    2.9
    (17 reviews)
    1.7 mi
    $$

    The service here is horrible. I highly recommend you don't go there. I was in the store for almost…read more5 minutes and I still wasn't greeted by any staff member. Everyone seems to be in their own little world. They prefer that you go talk to a kiosk or do all of your business with a computer so when you go to do your business with a computer, the computer or the kiosk cannot take cash. Which was the purpose of my whole visit ! Moreover, the selection of phones that they have aren't very many they're sold out of most of them so you only end up getting what they have as opposed to what you want because that's all they have available. The value is really poor because they won't even put a person in there to greet/advise you so if you wanna go to a store in sit there and not even be recognized for 10 or 15 minutes and this is the place for you! if you're busy and you need to get things done, I might look at a different AT&T store and to be honest with you after dealing with AT&T I might try T-mobile because T-mobile seem to be more friendly to the customer and they really act concerned about you. Bye ATT Yes, no I don't want to contact somebody else. I was already in your store your company had the opportunity to service me you didn't think I was important enough to service me then. So why should I waste more of my time, hoping that you might service me in the future ! People's time is valuable. If you have a $200 credit for me. Contact me if not. Please keep your insincere apologies to yourself. $$$ talks. Best Regards, Respectfully Submitted. A future T-mobile Customer!

    I switched to AT&T in April and when I did (with my 6 lines), I had an offer to get the a wireless…read moreinternet for $40 per month (5G access basically). I could not get Fiber, so I thought I would use it until Fiber became available. In August, the City of Ocala ran Fiber to my neighborhood, so I signed up for it and cancelled the AT&T internet and when I called to cancel, I was given a UPS label to put on the box to send the modem back. I sent it back and then was charged over $200 for rental of this box for the remainder of 2 years that I had signed for - I was told I was renting the modem, but not that I had to keep paying on it forever. I contacted AT&T multiple times - at first, I could not find the tracking of the return, so I could not get any satisfaction. Then I found it and called the LOYALTY department, figuring everything was going to be OK now. Wrong! This guy did not care that I returned it. I said that if I have to pay for it, why did you have me send it back? And if I have to pay for it, send it back to me so I can sell it to somebody. He refused. As soon as my obligations for the phones are up, I am out of there! Pretty sad public relations!

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    AT&T Store
    AT&T Store
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    AT&T Store - Ocala - mobilephones - Updated July 2026

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