I purchased items on my Kohl's card on 11/29/24 in the Berlin VT store. I was going to Kohls at…read moreanother location a few days later, so I decided to check my account online. The purchase I made had gone through with a DUPLICATE purchase for the same date pending. Considering I had just made a payment and should have had enough credit to use that day, this was incorrect. I immediately called Kohl's customer service. The first person I spoke to looked at my account, and said yes they charged you twice for the same thing. I said I wanted it reversed immediately, it was affecting my available credit. He said he couldn't do that and transferred me to another dept. The woman I spoke to there told me that it would take 4 days to drop off. It is STILL showing pending. I told her I have had this problem with this store 2x last year. At that time I was told by YOUR customer service, it was the store. That they are hitting something when cashing me out that rings up twice, even though it only shows up once on the receipt. I had a problem then too, had to wait, but at least they made an effort to reverse it. I am being told there is nothing they can do and this is normal when a charge goes through, that sometimes it can charge twice , one pending until the original charge goes through. And then the second one will drop off. What kind of logic is that? I called again yesterday. Got the same thing. They are not reversing it. They are doing nothing. This is their ERROR, whether in the store or customer service. They don't care, and are NOT taking responsibility for this. I am extremely dissatisfied that the DOUBLE charge is still there. I did shop at another Kohl's the day I checked my account. I didn't use my Kohl's card. I have been a customer for years, and honestly think we all deserve better. When I called this should have been corrected immediately. The fact that this has ONLY happened at the Berlin store, is a question too. I would like the duplicate charge off my card IMMEDIATELY!!! This is seriously make me rethink shopping at Kohl's. Just to wrap up here, I just tried again....Was told the same exact thing. That there is nothing they can do. There is only 1 charge, and they have to wait for the pending to drop off. In the meantime it's affecting my available credit. Wow! Great customer service NOT!!!

The Berlin Kohl's store ranks highest in friendliness and quality among Kohl's franchise locations…read more My wife and I have shopped at several stores throughout the United States. And we have yet to find a cleaner and better stock store as this one I have also yet to see a staff member not stop what they were doing to offer help or advice and even a leading hand in finding what you're looking for. Managers from this Location will go out of their way to ensure you get what you're looking for, even if it isn't in stock. They have placed orders for me in the past, and I have received what I wanted in Days. Furthermore, everyone at this location has a Smile And will always welcome you in.

Again I visited store. I got Reilly this time. She was excellent in customer service too just like…read moreGavin. Cudos to hiring such great employees. Give them raises!! However the joan.com/storesurvey site will NOT TAKE THE CODES FOR REVIEW. that's annoying! Second time this happened

In a nutshell: Meh…read more I am a fan of the stock they carry, but I have never had an associate here that is particularly friendly. A few seem to think it is a burden to show me where a particular item is. Jeez.

I purchased gift cards for my husband for his birthday to use towards new boots, bindings and skis…read morefor our yearly six-week trip to the ADK's to visit family during the holidays. We worked with two gentlemen during our time at REI, both were fantastic. I wanted to share a specific shout-out to Nieve. Nieve spent substantial time with us to ensure that Paul was in the perfect boot, binding and the right ski for his level. Paul is an exceptional skier, who now lives in the Midwest with me, his average skier wife, after growing up in the ADK's and skiing every winter day of his life, when weather permitted, for 20 years. Nieve also fitted me for boats, bindings and skis too, for good measure, so I can ski with my husband and not be bothered with rentals. Nieve, thank you - you were a joy to work with and my mountain husband, who begrudgingly lives 9-months per year in the Midwest, is now a happy camper again. The Scaps.

REI has really gone downhill. Both their products and their service. I had a terrible experience at…read morethis REI location. The staff collectively assaulted and harassed me verbally for being a service dog user, and for criticizing the decline of REI. It's a leftwing business, which means that the "feelings" of the employees outweigh any and every other consideration. In fact, I asked for contact info to make a complaint, and while one employee was writing it down, another employee came along and tore up the paper! I left the store but had to go back in for something, and 8 store employees were viciously gossiping about me at the checkout area. I WILL NEVER PURCHASE FROM REI EVER AGAIN!

I found that David the manager is very responsive to customer inquiries and issues…read more He gets answeres to you very quickly and is always ready to help. Great guy and highly reccomended. If you have had issues here before...please see David to resolve an issue. Thanks David....much appreciated!

If you have ever had to audition for a band, you will know what it is like to shop at this store. I…read morehave bought three guitars at other GC stores in other states and found them to be friendly, welcoming places. Not this store. I have purchased effects pedals, strings and a few other things here and each time felt that I had to pass an audition just to be allowed to buy something. As soon as you enter, the staff is checking you out. If you don't measure in some way that I can't figure out, you're not "in the band" and they seem to be eager for you to finish up and leave. I would give it one star, but they have an interesting collection of used electric guitars, if that's your thing, and you are cool enough to be allowed time to look at them. Not sure what you have to do to be cool enough to get to try one out though. I have lots of money and I am always looking for another guitar, but there are lots of other stores ...

Smart and knowledgeable staff. Lots of wisdom. The tall guy is a character. His wife is…read morewonderful.

Stowe Hardware stills ranks highly for selection, convenience. If they don't have what I'm looking…read morefor, they order it and call when it's in. Great service and value! As a local resident, I appreciate SHDG.

Kenyon's is an old-fashioned hardware/feed store. It has great stuff for pets too, all kinds of…read morefood and toys. Upstairs they have a wide selection of tools, and there is also a section with farm, hunting and outdoorsy clothing. It's a family operation, it's basically in the back of an old farmhouse. It has of course been expanded over the years. Like so many (well, most, actually) businesses in the Mad River Valley, it is not a chain and so it's someone's personal statement. It's cool to just walk around and look at things you don't find at a Home Depot or WalMart.

Kenyon's is an awesomely strange hardware and farm store. Certainly like no other hardware store…read moreyou've ever seen. It's in an old working farm, and they also sell excellent meat and eggs as well. They have a large selection of plumbing and electrical parts, definitely requires some searching. The barn is pretty large and stretches up and down stairs.

03-13-2019 I love TJ Maxx whenever or wherever! Period! I go…read moreto Montpelier every Thursday and every Thursday I find myself at TJ Maxx. I especially love this particular store, the one on the Barre-Montpelier road. The staff has always been friendly and very helpful. I spend way too much money but always get the best deals, especially on Michael Kor purses and wallets. They also have a lot of nice Michael Kor jewelry. My oldest daughter Amanda loves jewelry, Michael Kor jewelry. I cant pass up the great deals they have to offer. To say the least, my daughter loves that I get great deals too because she gets most of the jewelry I buy! I give the customer service and the staff an A++ at this particular store. Keep up the impeccable work you are all doing! Thank you! Penny A Derby, Vt.

You are a diamond in the rough. Thank you for the wonderful Michael Kors cowl neck sweater you gave…read moreme for $10. Thank you for the fierce BCBGeneration studded heels for $15 I just picked up last week. Thank you for the sleek Bodhi grey leather wallet I snagged from you for $25. You really are too kind.