Brought my sons bike in, they had the problem fixed in less than 5 minutes. Incredible customer…read moreservice.

Brought a almost new Trek bike in for service with rubbing front disc brakes, was told it was a…read morebent front rotor, spent over $100 for all new discs and I thought all new pads. I had the same rubbing problem when I got it back, took it back in and was told the Tektro brakes don't work well in cold weather cause of the fluid, which wasn't true since it had been sitting in their shop all night. And was told they needed bleeding. Decided to just do it myself and pulled the pads on the front brake that were rubbing, and realized they were the original Tektro pads and weren't replaced, unlike the rear, which doesn't make a lot of sense. Cleaned the pistons with alcohol, exercised them, and oiled them up and solved the problem myself.

This is my favorite bike shop that I have used since the late 80s. Dave and Gene provided the most…read morepersonal and knowledgeable service of all the shops I have been too. I am still riding 2 Marinoni bikes I bought in 1987 and 88 and I consistently race on them and have won MI State Masters Track Championships for 2011 and 2012 on my Marinoni Pista they fitted and had made for me 1988. They provided track components and wool bike clothing when such things were not popular or to be seen in any other shops. Dave always looked out for me and provided Italian products that suited my taste and budget. The Winooski Bicycle Shop was also the hub to serious racers. Dave and Gene were real mentors and inspired me with their vast cycling and racing experience. They saw me on my way to the Montreal Olympic Velodrome for the first time and evan attended my races. Thanks Dave and Gene.

We visited while in town for a bike tour vacation and the salesman took time to give us an overview…read moreof e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go!

Called yesterday to inquire about a tire repair and was urged to come in right away and they'd fix…read moreme up in no time! I did, and was amazed at what a smooth machine they've got going over there despite the busy day. I went and did errands and received a call from Ian when the repair was completed( at a very reasonable cost I might add). Decided to browse new e-bikes and a very knowledgeable and patient Pete navigated my myriad of comparison questions. Can't say enough about the quality of this shop and the amazing staff! Bought my last bike there 6 years ago and likely will buy the replacement there as well!

Super professional and responsive, came to our house next-day and fixed up four neglected bikes…read morequickly and for a great price. Will definitely call him again next time we need bike repair.

Bino is top notch. Professional, knowledgeable and amiable. My family has a large ebike to cart…read morethe kids around. Needless to say bringing into a shop is extremely challenging. The convenience of having a bike shop brought to your front door is unmatched. He was able to diagnose a systemic issue with our bike and went out of his way to write to the ebike company himself to get the parts needed for repair. Thanks, Bino!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

Always great service at a reasonable price been taking my bike there for over 20 yearsread more

Got a rear flat tire and paid $67 to fix. Vivi electric bike. I was told they wouldn't keep bike…read moreover overnight because of the lithium battery. What they didn't tell me was that other features of the bike would stop working like the throttle! They would not fix or even be bothered to look at it because " it's a cheap bike" which in my humble opinion is a cop-out to not have to fix and blame the problem on the bike rather than admit to they're incompetence. No apology no offer for future store credit just a "sucks to be you" Never EVER! Will I bring a bike to these charlatans. And I highly recommend going to a different repair shop for your bicycle repair necessities Sarah , I don't know how to respond to your response of my review. So I'll just do an edit on my original..... My problem was not with the cost of the repair. Neither did I have a problem about the battery.. my issue is there was no discussion of the possibility of something going wrong and the shop might not be able to repair it.... I would have brought the bike elsewherlse! . NOw I have to pay someone to replace/fix the throttle that was never an issue to begin with. THAT heads up would've been nice. And I'm not going to your website and review the fine print of fix I g a back tire flat. I relying on what the shop worker tells me face to face

Bike Recycle of Vermont is a nonprofit, social service & educational bike shop, operated by the…read moreBurlington Bike project. Just met Dan, the shop's manager, and great guy, who was with another customer when I arrived. Dan took the time to fully listen to the previous customer's needs before checking in with me, which is a great thing if you're a customer. Highly recommend! Also, be sure to check their website for classes on bike maintenance.

I highly recommend Chuck's Bikes. My wife's tire ruptured on the Lamoille Bike Trail and they…read morereplaced both tires promptly and at a very reasonable price. The original tires were 700x35mm and were not ideal for packed gravel. The bike tech recommended and fitted some nice 700x40mm tires with treads appropriate for this trail. We were back on the trail with minimal time lost. I don't usually write reviews, but this bike shop deserved it.

I am the type of buyer who does a ton of research before making a purchase. The bike I decided on,…read morethe Marin DSX FS, checked all the boxes. Appropriate price, a versatile bike with good components, and a color and style I liked. Fortunately for me this is a bike carried by Chuck's Bikes in Morrisville. The bike I bought from Hank at Chuck's Bike's turned out to as perfect for me as I had hoped. But what I wasn't aware of at the time was that this bike purchase turned out to provide me with the best retail experience I've ever had in my 55 years of life. For Hank, the customer comes first before his own needs. He wants the customer to have a bike that fits right, that is appropriate for the type of riding they will do, and wants that person leaving his shop thinking that everything was done to make him or her happy. I spent a fair amount of time at Chuck's Bikes the day I purchased. I never felt rushed. I discussed with Hank and his 2 employees the best ways to make the bike fit and work for me. All three were patient, extremely knowledgable and kind. I couldn't believe how busy this small bike shop was that day. But I can see way. I can totally understand why Chuck's Bikes is the only store I've come across with a 5/5 rating. I think most of us who have shopped there would double that score if we could. I feel fortunate to have crossed paths with this shop and the good folks who run it. Maybe I did something right that set me on the path to have that interaction. If you are looking for a bike, make sure it's a brand that Hank carries at his shop. You will thank your lucky stars.

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

This store located in downtown Burlington it's very cool. As soon as we came we were…read moregreeted,awesome. The store is perfect for those who enjoy skiing. We bought a bib and a pair of pants for snow. The staff very friendly. I enjoyed the two story building. The staff came often to check on us. Greatly appreciated, as I said staff very friendly. I recommend this store, good prices, affordable and fun to walk around.

Excellent LBS. Very knowledgeable…read more I rented a Cannondale topstone gravel bike. The bike functioned perfectly. I have no complaints with the bike and appreciate how well it was maintained. I did a 32 mi gravel ride that was outstanding. This is the place to purchase or rent a bike.

Great shop, very knowledgeable and efficient! I stopped in because my brake was acting up and they…read morediagnosed & repaired for a really reasonable price.