Alpine Shop

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

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Outdoor signage in front of the shop

The Rack Warehouse

3.0(47 reviews)

3.6 mi

My local bike shop, which has always been very good to me, quoted me $599.99 for a Thule bike rack…read more I asked if they could match or at least come down a tiny bit to the Rebox price that RackWarehouse had of $509.99. They said the best they could do is $579.99 plus tax and a $20 assembly fee. My local bike shop warned me not to buy the rebox bike rack saying it was "refurbished" and "missing parts" and "had no warranty". I quickly pointed out that the RackWarehouse.com site said it was BRAND NEW and came with the FULL MANUFACTURERS WARRANTY. With that the sales guy at my local store walked away. Ok. Well, I figured, either way I'm not buying it from you. Shame too because they've always been top notch for matching prices, great quality and an amazing service shop. I called RackWarehouse.com. They explained that sometimes the boxes get so mishandled by the original delivery people when it comes from Thule that they can't change shipping it out to a customer that way and have to rebox it. They even said my local shop likely gets them with damaged boxes but if they have a mandatory assembly fee then no customer would ever know it. He told me the rack was brand new, had a full warranty, was never refurbished and could be returned if I was in any was dissatisfied. Then he went on to say he said he could also recommend some other reputable web sites he's used for items they don't stock to do a price comparison on the rack if I wasn't comfortable using them after what my local store told me. I mean honestly, how many places would send a customer to a different site just to keep them satisfied? I live in Long Island, NY, ordered the REBOXED rack that day, and it came from Vermont the next day. As stated on the site ground S&H is free but there was a $20 fee because it was an oversized item plus $509.99 for the rack and NO sales tax. $529.99 total!! It's BRAND NEW and was SO well packaged I had trouble getting the box and all of its protective cardboard off it. The video on the RackWarehouse.com site was great! Assembled and installed it in an hour! Thanks again RackWarehouse.com - you definitely have a lifetime customer in me!

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

The Rack Warehouse Showroom

Showroom

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DICK'S Sporting Goods

2.4(27 reviews)

5.0 mi

Dick's Sporting Goods has always been my go-to place for sports equipment, apparel, or shoes. They…read morehave an extensive selections of everything in stock. The employees are very helpful, and knowledgeable in their respective department. In addition, they always have a door greeter as you walk in. I find this very helpful because i have a tough time navigating through the store to find certain items. The door greeters are always kind enough to assist and tell you where everything is located thus saving saving a lot of time and energy.

We stopped by looking for a replacement pair of Crocs while visiting Vermont. During a kayaking…read moretrip, my son accidentally lost one when it floated away. We figured Dick's Sporting Goods would have us covered. My son found a pair of Spider-Man Crocs on the sales floor and tried on several sizes to find the right fit. When we went to check out, we were told they couldn't sell them to us. That was extremely disappointing. If they're not available for purchase, they shouldn't be displayed on the sales floor for customers to try on. It was a frustrating experience and a waste of our time.

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Patagonia Burlington

4.5(22 reviews)

2.3 mi

We live in Bend where there is the only other privately owned Patagonia. We stop by every summer…read more It is a very large store with a great sale section.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

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West Marine

3.0(2 reviews)

2.2 mi

I just picked up a free Mad River canoe the other day with some cold cracks that I'm hoping to…read morerepair. I've never been to a marine supply store before, so I didn't know what to expect walking in to West Marine. I was helped by Peter who was so friendly and knowledgeable that I had to write this review. Besides helping me choose the appropriate fiberglass repair kit, he walked me through in great detail what best practice is for a repair like mine. He also told me about Small Boat Repair on route 7 to look for used paddles. Happy I checked this spot out first though. Thanks Peter!

Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did…read morenot lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

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North Star Sports

4.6(57 reviews)

2.3 mi

From the moment we called to book the bikes, we had a 5 star experience. The staff is friendly and…read morehelpful. The bikes were in great condition. Appreciate the helmets, locks, repair kit, and side bag - all included in price. Highly recommend this business.

We visited while in town for a bike tour vacation and the salesman took time to give us an overview…read moreof e-bike options. He was very knowledgeable and attentive even though we weren't in a position to buy today. I wish we lived closer and could give them our business! If you want a trustworthy professional who will help you find the right bike for you, this is where to go!

Hybrid bikes - North Star gave us locks, tire repair kit, and tire pump.

View from island line trail!

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Bike causeway in Lake Champlain.

L.L.Bean

2.0(3 reviews)

5.2 mi

Spent over $400 on a couple items that I just grabbed off the shelf and did not try on cause I just…read morespent two days in the ER. They did not leave the leather backseat of my truck or even get unfolded yet, before I realized the sticker size was wrong and needed exchanged. I go back to the store 2 days later to exchange for a diff size when I realize there is also a rip in the leg. Like someone cut them while opening the box of clothes. They denied an exchange because a brand new pair of $100+ jeans were already ripped. Not worn, not washed, not unfolded. When you have garbage quality control I think you should keep your mouth shut and eat in and not pin it on a customer who spends thousands a year there on his family at your store. Carhart sucks but atleast they don't treat you like that.

LLBean no longer stands behind their clothes. I've called about continued, systematic quality of…read moretheir polo sleeves. This will be my 5th shirt to go in the trash

My dream come true!

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Burton Flagship - Burlington Headquarters

3.9(39 reviews)

0.5 mi

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!

Winter '23 Board Lineup

Ben was very helpful finding a great fit! Thanks!

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REI

3.0(11 reviews)

4.8 mi

I purchased gift cards for my husband for his birthday to use towards new boots, bindings and skis…read morefor our yearly six-week trip to the ADK's to visit family during the holidays. We worked with two gentlemen during our time at REI, both were fantastic. I wanted to share a specific shout-out to Nieve. Nieve spent substantial time with us to ensure that Paul was in the perfect boot, binding and the right ski for his level. Paul is an exceptional skier, who now lives in the Midwest with me, his average skier wife, after growing up in the ADK's and skiing every winter day of his life, when weather permitted, for 20 years. Nieve also fitted me for boats, bindings and skis too, for good measure, so I can ski with my husband and not be bothered with rentals. Nieve, thank you - you were a joy to work with and my mountain husband, who begrudgingly lives 9-months per year in the Midwest, is now a happy camper again. The Scaps.

REI has really gone downhill. Both their products and their service. I had a terrible experience at…read morethis REI location. The staff collectively assaulted and harassed me verbally for being a service dog user, and for criticizing the decline of REI. It's a leftwing business, which means that the "feelings" of the employees outweigh any and every other consideration. In fact, I asked for contact info to make a complaint, and while one employee was writing it down, another employee came along and tore up the paper! I left the store but had to go back in for something, and 8 store employees were viciously gossiping about me at the checkout area. I WILL NEVER PURCHASE FROM REI EVER AGAIN!

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My service dog that the REI employees kicked out of the store, in violation of the Americans with Disabilities Act.

Jim's Sports

3.2(5 reviews)

2.1 mi

Great store, friendly staff, amazing products, great location. slightly over priced though.read more

I've been to plenty of trading card game shops, but this one was by far the worst experience I've…read moreever had. First, the staff made me feel like absolute garbage for simply asking a question about one of their products. Instead of offering helpful advice or even basic courtesy, they were dismissive and rude, as if I were wasting their time. But that's not all--this shop is gouging prices to an absurd degree. I understand small businesses have to mark things up, but the prices here are blatantly exploitative. Some items are being sold at double their market value, and their singles are so overpriced it's laughable. They clearly prey on people who don't know better, which is disgusting in a community that's supposed to be about passion and inclusivity. If you're looking for a friendly, fair shop to support, go literally anywhere else. This place doesn't deserve your time, money, or energy.

Small sample showing the variety of team apparel we offer.

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Large selection of Sports Cards and Gaming Cards.

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C K.

8 years ago

I've ordered multiple times from the Alpine Shop (skis, jacket, pants, heated socks) and always had a great experience. I'm not the most knowledgeable about ski equipment and was glad to find that a simple call to Alpine got me in touch with someone that could walk me through different equipment options so I could make a great choice. The skis I got from Alpine have been the best I have ever ridden! I also had to return pants I ordered for a different size and Alpine exchanged them with absolutely no hassle! Good selection, educated, friendly staff and no hassle ordering and delivery will keep me coming back! read more

Nancy W.

8 years ago

For past several years I have shopped at Alpine and am continually impressed by the excellent service, knowledgeable sales staff and the great selection of equipment and clothing! I have returned several items and its always seamless getting a refund or another item that I would like. Even during the hectic holiday shopping madness the staff always takes their time with me and they are happy to answer questions etc.! Great store! Highly, highly recommend!! read more

Sarah S.

11 years ago

I was so impressed with the personalized service and the quality of the care taken by the staff at the Alpine Shop when I made two purchases, one in the bike department and another in the women's clothing department - both sales staff took time to identify my needs and immediately helped me find what I needed. Great service, time and attention to detail...I truly appreciated it! read more

Michael R.

8 years ago

Just picked up new skis and mid/base layer clothing. It was my first time at the store and I was very impressed with everything. An amazing selection of skis and a great variety of ski clothes and gear. Super knowledgeable sales staff, both with the skis and the clothing. All very friendly and helpful. I definitely plan on going back and checking out their on-line store. read more

Andrew P.

8 years ago

I was shopping around for new skis last year. I found the boards I wanted and was comparing online prices. I was pleasantly surprised to see that the Alpine Shop had the lowest advertised price that I could find. Not only did I save a few clams but I was able to Buy Local to boot! Now I always check with them before I look anywhere else. read more

Cameron G.

8 years ago

I was at Alpine Shop the other day looking for a present for my girlfriend's birthday. She's a big fan of Lilla P, the staff was extremely helpful helping me pick out a gift. I also looked through the skis for myself. Seems like they had some sale going on? I'll be back for those Black Crows skis I saw for sure. read more

Olivia S.

4 years ago

I got my skis at the alpine shop and can't speak highly enough of the employees. I was helped by Justin, who was extremely kind and knowledgeable, even to a novice like myself. The experience was very refreshing and I am very happy with my skis. Well done Justin! read more

Lisa C.

12 years ago

Really impressed! Five of us rented skis for the season in about 20 minutes. They told us we could come back after dinner and they had the boots and skis ready to go! The clothing, etc, was pretty pricey, otherwise I would have given it 5 stars. read more

Jerrod M.

13 years ago

The Alpine Shop is a great place. They have unique clothes and products. The bargain loft upstairs has some killer deals. Check it out!

George L.

10 years ago

Great service! The lease staff in the basement is knowledgeable and efficient. Great way to outfit the family for not a lot of money!

Michael L.

12 years ago

Great staff! Great products! I took my five year old to the Alpine Shop to lease some skiis and we both loved the experience!

Molly T.

14 years ago

I was out here visiting family and I needed my skis tuned. This place did them in 30 minutes - wax and all. Awesome shop!

Hochiminh H.

12 years ago

This place rocks. Can't wait till the new Jones Snowboard 2015 line are in stock.

Heather G.

8 years ago

Great customer service and made for a perfect ski weekend. 10/10 would recommend

Carli M.

11 years ago

Friendly and knowledgeable staff, and great quality gear!

Alpine Shop - outdoorgear - Updated October 2026

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