I purchased gift cards for my husband for his birthday to use towards new boots, bindings and skis…read morefor our yearly six-week trip to the ADK's to visit family during the holidays. We worked with two gentlemen during our time at REI, both were fantastic. I wanted to share a specific shout-out to Nieve. Nieve spent substantial time with us to ensure that Paul was in the perfect boot, binding and the right ski for his level. Paul is an exceptional skier, who now lives in the Midwest with me, his average skier wife, after growing up in the ADK's and skiing every winter day of his life, when weather permitted, for 20 years. Nieve also fitted me for boats, bindings and skis too, for good measure, so I can ski with my husband and not be bothered with rentals. Nieve, thank you - you were a joy to work with and my mountain husband, who begrudgingly lives 9-months per year in the Midwest, is now a happy camper again. The Scaps.

REI has really gone downhill. Both their products and their service. I had a terrible experience at…read morethis REI location. The staff collectively assaulted and harassed me verbally for being a service dog user, and for criticizing the decline of REI. It's a leftwing business, which means that the "feelings" of the employees outweigh any and every other consideration. In fact, I asked for contact info to make a complaint, and while one employee was writing it down, another employee came along and tore up the paper! I left the store but had to go back in for something, and 8 store employees were viciously gossiping about me at the checkout area. I WILL NEVER PURCHASE FROM REI EVER AGAIN!

I just picked up a free Mad River canoe the other day with some cold cracks that I'm hoping to…read morerepair. I've never been to a marine supply store before, so I didn't know what to expect walking in to West Marine. I was helped by Peter who was so friendly and knowledgeable that I had to write this review. Besides helping me choose the appropriate fiberglass repair kit, he walked me through in great detail what best practice is for a repair like mine. He also told me about Small Boat Repair on route 7 to look for used paddles. Happy I checked this spot out first though. Thanks Peter!

Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did…read morenot lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

Great climbing gym! This is a large climbing gym with 50 foot climbing walls and 8 autobelays, a…read morelarge bouldering section, a ropes course (you'll need to make special reservations for this) and 2 foosball tables. You will need to fill out a waiver - this can be done online ahead of time or at the gym. You can rent shoes, harness and a belay device. Chalk is readily available at wall dispensers around the gym. Until you pass your belay test, you will be restricted to the autobelays and bouldering. It's affordable and a great activity for kids.

What a phenomenal facility! Tons of wall features and wall space, a wide variety of holds,…read moreexcellent system wall / spray and campus setup, great prices with memberships and yoga included!! Would highly recommend to new or experienced rock climbers. Thanks guys, you rock and you're super gneiss!

If I can't get the gun I want at Dattilio's, then I won't buy it. Jim and his guys are good,…read moredown-to-earth people. The store is usually busy because Dattilio's is so well-liked. I like that a NYC transplant like me is made to feel at home when at Dattilio's. It's places like this that help make Vermont a nice state to live in. I get my gas there too.

Very helpful people there we caught lots of fish of their recommendations. Will definitely be…read moremaking it back whenever in need of tackle.

Fantastic experience renting conventional bikes here (3 hr for $27) when visiting in mid October…read morew/o a reservation. All day rentals for conventional bikes $40/day. E-bikes, kids bikes, trailer/tagalongs available as well. Staff was very friendly and patient with making sure bikes, helmets were correct size. Very convenient they are right by the bike/walking path. Rode to the Causeway and back, which took about 2.5 hours at a leisurely to moderate pace. Causeway was pretty windy, so we didn't spend much time at the end. Bike ferry was not running, as it was mid October. Views are great! Water refill at the store. Highly recommend renting from here.

Informed and friendly staff. Bikes are in great shape and prices are reasonable. Had a great time…read morecruising the causeway.

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!

This is my favorite bike shop that I have used since the late 80s. Dave and Gene provided the most…read morepersonal and knowledgeable service of all the shops I have been too. I am still riding 2 Marinoni bikes I bought in 1987 and 88 and I consistently race on them and have won MI State Masters Track Championships for 2011 and 2012 on my Marinoni Pista they fitted and had made for me 1988. They provided track components and wool bike clothing when such things were not popular or to be seen in any other shops. Dave always looked out for me and provided Italian products that suited my taste and budget. The Winooski Bicycle Shop was also the hub to serious racers. Dave and Gene were real mentors and inspired me with their vast cycling and racing experience. They saw me on my way to the Montreal Olympic Velodrome for the first time and evan attended my races. Thanks Dave and Gene.

I Needed some new pants and I saw AE was having a 60% off sale on all of their clearance....So I…read morewas game! Now normally I do not buy pants from AE. The style they sell doesn't always match me. But for $13 I figured I'd take a look. So I was able to find one pair that fit. Of course it was picked over and that was to be expected! I came late on a Sunday! The customer service here was also a surprise. They helped me look for jeans and even recommended a few different styles. So with their help I was able to find something I liked. The clearance sale was very reasonable. The normal prices are where they fail for me. I never spend A LOT of clothing for a few reasons. One they always rip within a few years. Two other brands never seem to last any longer even for a more "premium" jean. I know others have had some different experiences but that's just mine. So over all I was surprised on both fronts with the clearance pricing and customer service. So it was a good trip. I will be back for their next big sale and even earlier rather than later!