Small talk with the homie behind the counter and great service. Good vibes all around. Copped a…read morepair of Vans slip ons and a Sci Fi Fantasy hat. Homie blessed me with some stickers. Thanks for everything! Hope to be back soon!

I'm honestly surprised you survived the pandemic. On Sunday 8/29 me and my son went into to browse…read morewhile waiting for our table. The male who was working instead of greeting us racial profiled me and my 8 year old. He followed us closely and never once asked if we needed help. Your store in the size of a parking spot and was not necessary. Pretty disturbing and disgusting. I wish 0 rating was an option.

If you're looking for anything Snowboarding this place has it no matter if its boots, clothing,…read moresnowboards or etc they have it to choose from. When I'm in the Burlington area visiting I always come here to check out what they have in stock and if it catches my eye I buy it. The staff is very prompt, friendly, nice and helpful when there is a question I may have to ask or need to ask when needing to find an item such as snowboarding gear/outfit. Growing up around the snow in the New England area I love snowboarding its fun and its an adrenaline rush its good to know there is a store that has a lot of options for Snowboarders to decide on what to purchase.

Personalized, expert service and fair prices on top of the line gear. They helped me get into the…read moreright size split board skins after a botched internet purchase and went the extra mile to get my board all set up for the season. You can't get that online!! They were knowledgeable, kind and really encouraging to this new backcountry enthusiast. The best around!

Wow. Fantastic service…read more Dude was super patient w me. I have been scouring every website, store, boutique, online venture etc. To find a new pair of fat-tongued Vans. Vans has not made a pair of these in over 10 years. I know this because that's how old my Vans are. They are the most fabulous shoes ever and despite being worn to stenchiness and holiness, I will still keep wearing them because it appears I have no choice. 2 years ago I got pretty fed up of the search and I even wrote Vans customer service an email. In it I explained I had not bought a pair of sneakers that weren't Vans in over 15 years and that ever since I was 17 and buying my own shoes I always bought Vans. I explained that I had fallen in love with a particular model of theirs that has since been discontinued and included a photo of the last pair I was able to find (also with much difficulty) which were my very used pair of Vans. I explained that the new/old preppy model was not at all the skater Vans I fell in love with. I explained that i get stopped on the streets ALL THE TIME to ask where I got my shoes by all ages and races of ppl (well over a hundred by now). I told them I was a very loyal customer who never ever wanted anything but Vans and told them I would pay for them to just custom make me the pair i included in the photo. No response. Ouch. None whatsoever...not even the automated we value ur business crap email. So I wandered into Boutique Outlaw just trying to kill time...not expecting to find my fat-tongued Vans... Which I didn't. But the dude at the counter listened to my tale and genuinely empathized with me....and once I showed him a pic of the infamous Vans he even sympathized with me I think. He tried his best to help, flipping through pages of catalogs just trying to help me find the actual name of that particular brand...no success. Didn't even ask him to do that ...he just did cuz he wanted to help. So I browsed the rest of the options and Osiris had 2 models of exactly that shoe: the fat-tongued skater shoes...I was going to cave and finally buy another brand of shoe. Unfortunately, Osiris doesn't make shoes in my itty-bitty foot size, and after browsing the kids section I settled on a not fat-tongued model of DCs because they were still really sick. No pressure from the sales dude at all...just really helpful the whole time. Brought out 3 different sizes just to make sure we found my proper child size lol. Anywoot this is a sad tale I know but dude guy was awesome and made my very painful moment of having to buy not-Vans much easier.

Snapped a binding at Killington. Darkside had solid options and prices to choose from. The staff…read morewas knowledgeable and swapped in the new bindings for free. Great vibe. Highly recommend.

Our daughter needed a top quality board for competition. John was beyond outstanding! Listened to…read moreher needs and nailed it, she found exactly what she wanted. Picked out bindings and mounted them. We went to have lunch so he could wax and do the bindings. Came back and everything was all set. We traveled a couple hours to the store and won't hesitate to do it again! The total was less than what I expected. Great customer service and extremely good value!

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

We rented electric bicycles today from North Star Sports. I never rode one before, my wife did so…read moreonce. From the minute we arrived, Pete was very attentive and helpful. He made sure we had the right sized bike, he taught us how to use it, potential pitfalls, sized our helmets appropriately, and did not rush us. He also shared a great tour that is a must see - go around Lake Champlain from Burlington on the Bike Trail - it is easy and has fabulous views. This is a don't-miss tour the price was similar to others in the area - not cheap but worth it I highly recommend North Star Sports without reservation. Although Pete was excellent, all the employees there seemed very customer centric

They seem okay. Bought a bike and they are responsive. Not a lot of choice in accessories.read more