I've been dealing with plantar fasciitis for years and have had a hard time finding footwear that…read moreworked and didn't leave my feet in more pain. Sean was incredibly knowledgable and took the time to make sure the Topo shoes were right for me. I can't thank you enough.

What a pleasure to be able to go to a shoe store that actually provides expert services when…read moreassisting you to find the shoes that are comfortable and fit properly. The selection of quality brands at competitive prices is very good. Most of all, the staff is knowledgable and really attentive-listening to our personal needs and concerns before making great suggestions and recommendations. A special shoutout to Mandy who helped us to make the right selections of boots and sneakers. We love the store and our purchases!

I thought I would drop a couple items off, when i first checked in i was greeted with an unfriendly…read moreassociate. After, they looked at my items which was a pair of DANSKO clogs that look perfectly new and was offered $17 and change, ouch. I was then looking around the store and saw some clogs that were beat up and peeling on the heal and wanted $35 for them. How come you want people to donate but the offers are terrible. And coach rain jacket offered 17. Sorry I won't be back They make you add a star I give zero stars

I have heard this store is closing and I can understand why. I brought in a bin with almost all…read morenew designer clothing and shoes (tags still on). The brands were Steve Madden, Calvin Klein, J. Crew, Ann Taylor, etc.. and they offered me $8.40 for a Calvin Klein dress with the $134.00 tag still on it and a pair of artisan earrings. I left the earrings because they were a gift from an ex (probably $50), but I will never go back. It didn't even pay for the gas to get there. They gave me $1.50 for the earrings. I've sold so many things on Facebook Marketplace, but was hoping to not do clothing that way. I will definitely sell these on FB and deal directly with my neighbors than this ridiculous franchise.

For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

Trusted partners for a custom suit. Went there for my wedding suit and they really hooked it up…read morewith good service and I cannot even count how many compliments I've received on this suit.

Very helpful for sizing and picking out a jacket, shirts and ties for a special event.read more

Place is ok but nothing special. You can definitely find better brands elsewhere…read more Plus it's expensive

I bought an item which ended up not working out and I wanted to return it, I didn't think it would…read morebe a problem as the return policy was printed at the bottom of the receipt, full refunds within 7 days and this was within that period. They would not honor the return policy, and would only give me store credit which I said was unacceptable. Finally they gave me the refund but it was not easy to get, and made me very uncomfortable with the whole store that they wouldn't honor their own return policy.

Gary fitted my daughter and I for new running shoes I was extremely impressed with his knowledge…read moreand genuine attentiveness. He is a runner first, sales associate second. I cannot recommend Gary or the New Balance Williston outlet highly enough! Thanks Gary! This is a locally owned franchise store and deserves our support in these unsure times.

Ugh. I was treated so badly here. The owner was not willing to help me with a size exchange because…read moreI'd bought the item online. He acted like his time was way more important than mine and over-explained the "rules" like I was 5. I was the only customer in the store and there were 2 employees. I don't mind having to mail back my items, but please don't humiliate me. In short, don't order online from New Balance if you think you can return or exchange something at this store. Don't go here if you want to feel like a valued customer.

WARNING THEY SCREAM AT YOU: Initially I really enjoyed…read morelooking around, they had a ton of cool stuff and I wanted to take a picture because my roommate and I were going to dress up together but she couldn't make it and also the vibe was so cool. I pulled out my phone literally got SCREAMED at from across the store. I hadn't seen any of the signage that the lady said said was everywhere (looked for it tears in my eyes never saw anything)... and based on others yelps many people have taken photos too and I don't know maybe ask nicer and in a less publicly embarrassing way, people have social anxiety. I was there to get my Halloween costume and ready to spend some money. But instead I left and almost started crying. So do not enter unless you're ready to get screamed at!

This was my 1st time in the store after moving here, and stated that upon entering. The staff and…read moreboss were very friendly and helpful, however they ended up guiding me into a woman's jacket that doesn't fit and smells of excessive perfume. My ADD got the best of me in that store :/ My partner (who is sensitive to perfumes) quickly laughed/scoffed " ha, uh...no" upon seeing/smelling me try it on at home 4 hours after purchase. Called back the next morning to see if I could get store credit, was told perhaps and to come back. I don't live in Burlington so it's about 30 min round trip. Longer story shorter, no dice even when I proposed that if the store credit wasn't used in the next 24 hours = they could keep the smelly jacket AND the credit. Idk what boss/manager wouldn't see the value in this, especially for customer retention- but they didn't. Would have unloaded a bunch of accessory items onto us at worst, and probably spent $ beyond the jacket credit, but oh well ‍ Anything you can find in there you can probably find online for much cheaper, and potentially new. Will not be supporting this small business again, and will use FB market for these type of items in the future. First time customer, last time customer. Simple as that.

Omg!!!! I could go on and on about how much I love this store! I never miss an opportunity to pop…read morein to see what new items are available. The owner is quite thoughtful about everything she sells. I am always amazed at the quality and value on the sale racks. A people friendly, kid friendly, dog friendly, earth friendly, woman-owned, ethically sourced boutique with artisan representation at it's finest.