My iPhone 12 got beat up when I took it on the Tough Mudder with me, I know bad idea. The screen…read morestarted clicking things on its own and I was going to destroy it when I looked up this place near to my office. For $120 they put a new screen one and a screen protector. Looks great and they did it in like 30 mins. The repair kiosk is inside a little hispanic grocery but don't let that scare you. They have good tacos and you can get your phone fixed. Good stuff. Highly recommend.

This place is in a market and I never new it was there. I walked right in and Kevin said he could…read morehave my iPhone screen fixed in 25 minutes, he had it done in 15! Great affordable price. Top notch! I will defiantly recommend this place.

5-Star Review for Technician Daniel Segura…read more I recently had my iPhone repaired, and I have to give major credit to Daniel Segura for delivering one of the best customer service experiences I've had in a long time. From start to finish, Daniel went above and beyond to make sure my phone wasn't just fixed--but fixed properly, thoroughly, and with genuine care. Right from the moment I checked in, Daniel showed a level of professionalism and confidence that immediately put me at ease. He didn't rush through the process or brush off my concerns like some repair places do. Instead, he took the time to listen to every issue I was having with the phone, asked smart follow-up questions, and did a full, honest assessment before touching any tools. I could tell right away that he really knew what he was doing. Throughout the repair, Daniel explained what was going on in clear, simple terms--no tech jargon, no guessing. He made sure I understood exactly what needed to be fixed and why. When he opened up the phone, he took extra steps most techs never bother with: checking for hidden damage, cleaning internal components, and making sure everything was aligned and sealed the way it should be. It wasn't just a repair; it was genuine craftsmanship. What impressed me even more is that Daniel refused to cut corners. He tested the device multiple times, confirmed that every part was functioning perfectly, and didn't hand it back until he was 100% confident it was working like new. That level of attention to detail speaks volumes. After the repair was done, Daniel helped me choose the absolute perfect accessories to complement my newly fixed iPhone. He didn't try to oversell me on unnecessary stuff--I could tell he recommended items that actually protected and enhanced my phone. Thanks to him, I walked out with a great case, a screen protector, and other accessories that I'm genuinely happy with. It's rare these days to find a technician who combines skill, honesty, professionalism, and exceptional customer service the way Daniel does. He turned what could have been a stressful repair into a smooth, easy, and even enjoyable experience. I left feeling confident, taken care of, and honestly grateful. If you need your device repaired and want it done right, ask for Daniel Segura. He's the reason I'll be coming back and recommending this place to everyone I know.

Nice clean place, Top notch customer service, I was greeted by Nice Technician…read more Over-the-counter, They have the Best prices in town on cell Phone repair, so I decided to drop off my phone to get a New battery replacement , They were fast and efficient, they went above and beyond to make my phone New again , they cleaned my charging port, put on a new privacy screen protector and replaced my defective battery and it was amazing! You guys Rock, I highly recommend this place over any phone repair shops, They will take care of you like they took care of me and saved me lots of money from upgrading to a new phone !

Great place to go get your phone fixed and good prices get all my phones done here. Love toys…read morewireless

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

I am left so-o-o frustrated with this company! The staff can't seem to put their personal business…read moreaside to take care of customers. When I walked in they couldn't decide who was going to take care of me. When that situation was handled I explained that I needed to take my daughters phone off of my ex-husband's account (due to his passing away) and put her on my account. The young lady didn't know how to do this. She then asked another young lady, which she had to go in the back to get her. A young man came out with her to see how this was going to be done. It took quite awhile. I then asked if a refund of all or part of the payment that was taken out of my ex-husband's bank account 3 days ago was possible,they said call 611 to find out, but they thought the answer would be no. Come to find out it's called a "pay back". We are still waiting after 2 months. I'm not holding my breath! Now, my daughter comes to me (after all that) and says "Mom my phone has been cut off! I then called 611 and the lady tried to explain to me what had happened. I couldn't understand a word that she was saying due to her very thick middle eastern accent. After 20 minutes of constantly asking her to repeat herself,out of frustration, I wished her a wonderful day and hung up. I understand my not understanding her and her accent was neither her fault nor mine, but that doesn't make the situation any less difficult! Now I am going to have no other option but to go to store to resolve this issue.This is now the fifth time I have had a problem with Cricket. They need to train their staff better.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Mesa store today.

There are so many cellular phone stores in my area. There are even several different companies…read morerepping Verizon. I saw based on other reviews the Verizon, owned company, corporate store at Tempe Marketplace was not the best place to go due to being more known for upselling products than actually helping customers with their issues. This store, only a little over a mile away, located in Mesa Riverview, was wonderful. Keegan was extremely helpful. He alone is the reason for 5 stars. He spent time explaining the options and benefits of the various phone plans. They had a simple chart that showed the pluses and minuses of each. I definitely would recommend this location to others looking for a clear understanding of what Verizon plan works best for them for price and options.

Mario is very helpful an amazing at what he does, I will always come to this location just because…read moreof him. Thank You Mario !!!!!

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Honest, upfront about diagnosing my teenagers phone and even recommended a way for me to get my…read morephone fixed by the manufacturer with NO COST, versus just fixing it and charging me. I appreciate the honesty and integrity of the staff and being given an HONEST OPTION. They have earned my trust and business. I am giving 4 stars because I did not complete the repair in-shop but rather the free way via the manufacturer. Feels great supporting local businesses and keeping that money here in our neighborhood, if you like honest, down to earth, local businesses THIS IS THE SPOT FOR YOU!

Careful what u sign. It was a nightmare. I brought my galaxy in to get the glass repaired and…read moreearpiece fix cause of static. I wish I didn't do that. First of all. They left marks all over the digitizer from trying to take it apart. which means they were not patient enough to heat the glass first then take it apart. Instead of using glue to bond the glass they used a sticky tape to piece it together. End result... First day of use, touch screen would stop responding, I would have to turn screen off and on for touch screen to work again. Dust and debri under glass( in my case, left permanent damage to my digitizer). I would have to take apart my phone and manually clean under my screen once a week. But hey my phone has new glass. They said they put in a new earpiece. After a couple of days, the static came back. When I took apart my phone, the earpiece looked really dirty (i've had this phone for about 2 years) It obviously wasn't brand new. But the worst part was the customer service His main excuse for not getting the dirt outta my phone or not looking at the earpiece or the digitizer was, "can't take apart the glass cause I might break it". ARE YOU SERIOUS. That's why I had to do all the cleaning and fixing myself. And I never broke the glass. I think these guys are cons, they will lie to your face and sell you half ass bullshit just to make money. They will take advantage of your lack of knowledge hoping you will buy there bullshit. But,There not obligated to do anything cause there is NO GUARANTEE and they hide behind a piece of paper you sign stating IF WE MUCK YOUR PHONE UP TO BAD, LIVE WITH IT. and that's the same kind of attitude I had to deal with.

to anyone that want great service, go see scott!!! he will take great care of you!!! scott has…read moregreat customer service, and he explains what you need understanding of!!! scott is sooo awesome!!! so if anyone want great service, and great options on your specific needs, go and see scott!!!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Mesa store today.

Such a good business!! Very professional and friendly people that work hard tbh! I enjoyed the…read moreexperience and will definitely come back and if you need your phone fixed for a good price then you MUST go here!! Side note it's a great place to go because they actually fix your phone perfectly and in a timely fashion which is good news:))

From the owner: With 10+ years of experience, we are offering extensive services for our customers. Our extremely…read moreprofessional technicians are always here to provide any kind of assistance for all types of electronic and cellphone issues. Regardless of whether its a software or a hardware problem. Cracked screen, water damage, black out, battery or charging port, we can fix any and every known problems to any electronic device. Also we carry a wild variety of cellphone related accessories.

Customer service reps are unfriendly. Changed phone one day after purchase and was charged an extra…read more$75 re-stocking fee, terrible cell tower service, internet not available where I live, everytime I call c.s. it's a long wait, have to wait on hold forever!! Worst cell service ever.

I used to hate going into this store and hadn't for a couple years. Recently though, I had a very…read moredecent and genuine experience getting a new phone with Hailey and Andrew. They went above and beyond to make sure I got what I wanted at the best price. I will be going back!