Do not bother. Transition is in process with AT&T who has purchased Lumen. Just spent 4 days…read moretrying to resolve recent billing - through no fault of ours. Their autopay bugged out. Tried to charge me for late charges through no fault of ours, finally credited that then attempted to bill for two months. Finally resolved. Service has fallen. Customer service is Phoned in from outside the US. You do it their way or take the highway. Can't wait for AT&T to take over and then I can re-evaluate services to see if I'll stay or change. No value, poor customer service and with the transtion at this late date... if you subscribe now you are in for ...'an adventure'.

I have had Century link for years and never really had any issues, Now…read more I 'm 5 days into no internet and I can't seem to speak to a actual person to find out what is causing the outage, Just a repeat of we are working to fix it and new dates for it to be up and running .They continue to change the dates and times .Now after 4 days I don't believe it will be fixed. I think they just don't give a darn. Since there might only be 10 people in this service area they are in no hurry to fix it . I've seen NO service people working on anything in my area, I will be finding new interest soon .

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

I had actually been putting off dealing with this but I'm so relieved with how easy and positive…read morethe experience was. Aaron was fantastic, he helped me get the best product at the best price for my needs and I'm pleasantly surprised by the quality of service.

Was having issues with my cox online account. Avrum was very helpful. I was greeted at the door, we…read moresat down and was in and out in 10 minutes.

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .

Mojo Broadband delivers me fast, reliable internet with excellent customer service. Their…read moreno-data-cap plan ensures seamless browsing, streaming, and gaming. Their consistency, speed upgrades, and precisely what I needed. Highly recommended!

I went in due to a high bill and didn't realize I was able to save a huge amount of savings once we…read moredid an account review. Thank you for your time and assistance on the matter

If I could 0 stars I would!!!!! Cox has gave me the run around for four weeks now, first week the…read moreguy comes out saying the pole he needs to access is in my neighbors yard (bullshit) the installer was lazy af and said I need to reschedule so I reschedule with a guy on the phone from cox giving his life story and didn't even set my god damn appt for the following week no appointment showed on my app so I call I was right no appointment when the guy had said yes he's got it under control then the appointment day comes no call to come out and install fucking ridiculous third time for my appointment which was today September 3rd 2025 they come out and said oh no we need you to get a bucket truck out here I said I TOLD YOU GUYS OVER THE PHONE YOU NEED A BUCKET TRUCK NO ONE LISTENS TO THEIR CUSTOMERS HERE!!!!! ZERO SERVICE=ZERO STARS IF ANYONE FROM COX SEES THIS MAKE IT RIGHT I WAS FIRST MONTH FREE FOR THE BULLSHIT YOU CAUSED MY ELDERLY FAMILY DOESN'T HAVE WIFI BC OF COX! THANKS FOR NOTHING!!!!

I recently made the switch to Verizon after being with AT&T for 19 years. Unfortunately, my…read moreexperience leaving AT&T wasn't great--the process of removing a line and transferring my phone to a new carrier was more complicated and frustrating than it should have been. I started my Verizon experience online and then went into a store for help activating my phone. One thing I learned quickly is that not all Verizon stores are the same--some are corporate locations, while others are third-party retailers, and there is definitely a difference in service. My first visit was to the Verizon store on Scottsdale Rd near Thai Chili To Go, where Alex assisted me. He was professional and friendly, helped get things started, and even recommended Verizon Home Internet for my small business--which, so far, has been awesome. He told me the activation process would take about 30 minutes and stepped away to help other customers. After a while, he returned and said everything was good to go. However, when I left the store, my phone hadn't fully transferred. I ended up in a frustrating situation where both my AT&T and Verizon services were still active, meaning the port hadn't completed successfully. Since it was close to closing time, I couldn't go back that same day and had to spend additional time the next day dealing with the issue--something that's not easy when running a business. The next day, I went to the Verizon store near PV Mall, where Freddie helped me--and this completely turned my experience around. I came in frustrated, but Freddie was quick, efficient, and highly professional. He fixed everything that hadn't been completed previously and made sure my phone was fully activated and working before I left. He also took the time to explain the difference between corporate and third-party stores, which really helped me understand why my experiences were so different. While my initial experience wasn't ideal, Freddie's customer service, attention to detail, and commitment to making sure everything was 100% complete made a huge difference. Alex did a good job getting things started and was helpful during my time in the store, but the follow-through is where the experience fell short. In the end, I'm happy I made the switch to Verizon, especially with the Home Internet service, but I would strongly recommend going to a corporate store if you want a smoother, more reliable customer service experience.

The Experience in Question was with Connie of Tech Support. I had previously…read more On August 27 gotten a New iPhone 15 Pro Max . After 6 days I returned the Phone . The is not important ! What matters here is that Connie was 100% committed to me be credited correctly. The charges that were assessed were excessive, in my opinion. Diligently , My Technical Representative , On the span of 45 minutes had my bill That is due on August 14th reduced from $370.50 to 290.27. There is also a credit Pending of $59,70 on my next bill. Connie is a credit to her Verizon teammates. Her investment in focusing on me ;the Customer enabled me not to Be overcharged. I have had a Cellular Device since the early 2000's?. Best experience I have ever had with any phone carrier. Piece Of Mind Service is Priceless. Thanks Connie for restoring my faith that there are individuals like you in Corporate America.

If you enjoy long waits that are twice as long as they tell you along with rude customer service,…read moreby all means, this is the place for you. Look at their reviews - it's not an isolated incident. Go anywhere but here. Update: I messaged them after their response below to give them a chance to respond. They can easily message me for more information but don't. They don't really care to make you happy, they just want to make it look like they responded to my review as if they care. They have very low reviews for a reason.

Customer service is terrible. After waiting over an hour…read morewhich we were told for 45 minutes wait, we decided to make an appointment for next day. While making an appointment, we were told they open at 10 so we booked at 10am. Just showed up to find out they opened at 9 and no one is available for appointment customers. We waited again then talk to an agent who said everyone is busy. What? I asked all these customers had their appointments? He said no all walked in. No words. Very terrible service and system. If I can give zero stars, I'd do it. Please don't go here.