I signed up for business account at 3rd party store and it was a disaster, I went to the experience…read morestore and Edith R spent 4 days working to get my phones transferred out . We waited on hold for 30-hour to speak w customer service , she was patient and helpful even though I was moving to a different carrier. 5 stars Edith 0 stars customer support t mobile

Dealt with Raul. Trying to get a simple task done. After 30 minute wait he told me I had to call,…read morehe was unable to do it. I call and wait 40 mins and they said I would have to go back to store. I call Raul and he says I need to come back and he can call or I can call. Do yourself a favor and go to Verizon!

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

They responded quickly and were at my front door within a couple of hours. I really love how…read moreconvenient their mobile services are and how easily they were able to replace my phone's battery within 10 minutes. Would recommend 10/10!

Sheina was so incredibly helpful and friendly! We had such a bad experience at a different AT&T and…read moreshe fixed everything and was very kind. Thank you!

Horrible been an att customer for 20 years went to get a new phone Julian the salesman told me…read more$252 I didn't sign an agreement he gave me a receipt for $755 told me the difference would be discounted got an email receipt for $755 ?? They have a 14 day return policy i think I will cancel this phone

Came in to open up a new phone plan. Zavontae spent more than an hour with me explaining…read moreeverything and even took the time to help assist in getting me set up with all the discounts that I was eligible for. I can say this was the most pleasant experience I have had at a Verizon store! Keep up the good work Zavontae!

Brought in my broken IPhone to Verizon and Zavontae couldn't have be nicer and had amazing…read morepatience. Zavontae's impeccable customer service was truly appreciated. You don't see that professionalism these days, especially from young adults. Thank you Zavontae and Verizon are lucky to have you.

I've been coming to this store for a few years. All the employees have been respectful. They've…read moretreated me well and helped find the best deals for me. Whether that has been with multiple phones, home WiFi, and more. I can count on these guys to explain in depth what I'm paying for and how the bill will come out. Including fees and if there are discrepancies on my bill, they take it upon themselves to make sure a resolution is found.

Don't go here, worst customer service I've ever experienced. Didn't want to help and blamed it on…read morethe customer and other provider instead of listening and trying to help. I have never experienced such rude services ever.

Popped in again because some blind setting had accidentally gotten turned on my phone and was…read moredriving me nutty and Justin was able to solve the problem within minutes. I am so grateful!

Opened a business account here and after we received phones they were shut off because girls at…read morestore did not get proper documentation, when I went back they were rude and gave no assistance the manager Alex even refused to speak with Tmobile customer service and will not refund my deposit. This has been one of the worst customer experiences of my life. Avoid this store at all cost. NIGHTMARE -5 REVIEW

jacob was amazing, he was very knowledgeable on information regarding my plan. I would highly…read morerecommend this store. very accommodating and friendly. I would do 10 out of 10 if I could

What does the T in T-Mobile stand for? Terrible? Trying to get customer service is Tiresome. Phone…read moreservice is Temperamental. Time and Time again so many dropped calls! And if you have a billing question... Won't make this mistake again.

My husbands PS5 was short circuited or something like that and wouldn't work anymore. These guys…read morefixed it. Picture says it all. Works again.

I had a DVD stuck in a DVD player that was very expensive and they removed it successfully without…read morecausing any damage to the DVD player or the DVD. I was very pleased.

Came here recently because I had issues with my iPad and Apple Watch…read more The person checked me in was super nice (didn't catch the name) and Irving at the Apple bar was very nice and helpful. He helped me through with my problems and I ended up purchasing Apple Watch to replace my old one. I'm still thinking to purchase a new iPad to replace my old one which is completely dead. It feels good when you have someone who knows exactly what he is doing (Irving) and has the knowledge to help the customer like me to understand with the issues. Thank you Irving for your outstanding customer service and I definitely will recommend you to others.

You will find Apple at the Scottsdale Quarter Plaza. I walked in when they opened so it wasn't too…read morecrowded. There's some major construction going on inside. I'd be anxious to see what it is once they're finished. I looked at watch bands and iPad covers. Nothing out of the ordinary. Staff are always ready and willing to help. Shared street, covered and valet parking.

After I went to Yelp to share my experience when trying to have a screen repaired under warranty, I…read moreread the other reviews... Should have done so before I bought the Groupon and had my iPad repair done here. Although the repair went fine, my screen cracked in the middle when I literally just picked it up (in a protective case) one day. After going back in, to say the owner ought to read his reviews on Yelp... The nice receptionist tried to explain that they were trying to change their ways, had a new staff, were aware of reviews... Apparently, he has fired all his staff and gotten new people, but the OWNER has not changed to provide good service.... I get that Apple screens crack when dropped... My phone is cracked too. and if I dropped it I'd have taken it back here to be repaired. He could have at least offered a solution - maybe a two-for-one!? Or some compromise... I'm such a proponent of small, local businesses it pains me to say... Stay away! Sometimes there's a reason for continuous Groupon offerings! This is a business rope for repeat customers, but A&A will never see that word-of-mouth FREE advertising that is vital to a successful small business!

This place is sub par. I bought a groupon and dropped my iPad off to get fixed. The gentleman in…read morethe store said it would take 1-2 days to fix but it ended up taking about 3 weeks total. In addition to that their voicemail box is constantly full and they are not responsive at all. Do not drop anything off there for fixing.