BEWARE BEWARE BEWARE would give zero stars he was suppose to replace just the screen on an iPhone x…read morethat everything was working except the screen has some cracks that we just wanted repaired and he disconnected the Bluetooth and the WiFi now can't even get them to turn on at all much less search for anything THIS IS THE SECOND TIME HE HAS DONE THIS TWO SEPARATE PHONES HORRIBLE CUSTOMER SERVICE after he disconnects your bluetooth and WiFi he just tells you that you have a motherboard issue which is a lie BEWARE BEWARE BEWARE

Prices are absolutely insanely high I called a few other places and they are literally half priceread more

Waiting on the rep who left her work phone at home. She was able to call some one at her house and…read moregave them the password over the phone for all to hear. I was able to get all my work done that I needed to terminate my relationship with Verizon. I would have stayed but unable to get home internet from them. They advertise it that they can do it. My last three addresses in two states unable to get WiFi from them. Do not advertise if you can not produce. I have received two emails now offering $500.00 discount over three years if I return. GOOD BYE AND HAVE FUN

My 79 year old mother went into store to get her less than a year old phone repaired and was forced…read moreinto a new phone and payment plan vs insurance plan to repair phone.

Brought my dad here after he was fed up with the other AT&T in town not being able to troubleshoot…read morehis phone. This location was able to quickly conclude that his phone was defective and instead of telling him to just call a 1-800 number for replacement, they took care of it in-house and sent it off themselves. Wow, imagine that (I'm looking at you - AT&T on Stan Schlueter). (#2)

Worst AT&T store I've ever visited. I asked for help removing insurance on my account and was told…read moreto use the app. I stood there for five minutes looking for it, and when I admitted I couldn't find it, they nonchalantly said, "Okay, have a nice day." Terrible Service

This is the kiosk across from Claire's. Do not buy anything…read morefrom this kiosk!! I spent $60.00 on a screen protector that this guy put on my phone. It fell off and broke because he did not put it on correctly. I went back the next day and he said I had to make a claim through the vendor!! He is the one that put it on wrong!! DON'T TRUST HIM!!

DO NOT PURCHASE THE MYBAT SCREEN PROTECTOR FOR SAMSUNG GALAXY S9 PHONE! It doesn't fit the S9…read more It's the one that costs $19.99. The packaging is misleading. The manager said he would exchange but no refund. I'm very displeased and don't want others to go through the same issue. Manager should pull the product from inventory.

If you're looking for a wireless expert with great customer service stay away from this place. My…read morehusband visited this place today around 5.00pm to get a case for my LG dual screen. Clearly the back screen come with a case but not the front screen. So, when my husband asked if they carried this item he was greeted by a loud mouth sarcastic individual. The Woman asked why would he need a case for a case... And kept repeating it. Also, there was a guy name Josh that didn't offer any assistance. My husband ended up leaving there frustrated. No one should experience this type of treatment. They could have simply looked it up instead of being lazy and talking to him like he's crazy or something. If you want respectful interactions with a Verizon retailer, I suggest you find another location.

Kory helped me so much! Thank you for ordering my new iPhone and being patient with me! You are…read morevery professional and honest!

Fast friendly and professional. They fixed my computer at an extremely reasonable price and quickly…read morecompleted my repairs. They were far more courteous than Geek Squad who I had first called. Geek Squad gave me a run around trying to get info. 254 Repair was very willing to explain everything to me before even bringing my computer in. 254 Repair treated me like they were interested in me as a customer. If I ever have any electronic equipment needing repair this will be the place I go to.

Overpriced for a low quality phone screen. Payed 250 for it…read morelooks like a knock off and moves slower

Best Customer Service experience by far! Ask for Michael Sims. He took care of my son and went…read moreabove and beyond to make sure we were taken care of!

I'm not sure why they're open when they had no iPhones in stock at all for three days , couldn't…read moretell me when they were expecting new ones and couldn't call other branches to see if they had phones in stock because it's against their policy? Also explained they're not under the same franchises as the other tmobiles nearby? So they can't work together in helping me getting an upgrade . Either the lady had no idea what she's talking about or this branch is super sketchy. Don't waste your time here and go to the one in harker heights .