I recently visited T-Mobile and experienced what I can only describe as a live demonstration of…read moreinvisibility. Not one hello, not one "can I help you," not even a head nod... I genuinely started to wonder if I had somehow become a ghost. I toured the entire store, admired every display like it was a museum exhibit, and still... nothing. Impressive, really. It takes talent to ignore someone that thoroughly. 10/10 if you're looking to feel unseen. 0/10 if you need actual customer service. Safe to say, that was my last field trip there.

I accidentally dropped my phone on gravel and the screen protector was cracked in multiple…read morelocations. I swung by T-Mobile on a Sunday at 1:30pm to get a new screen protector. I was kindly greeted when I entered, but both employees were with other customers. I waited about 30 minutes and while still wrapping up with one of the other customers an employee asked how they could assist me. I advised that I needed to replace my damaged screen protector. The employee checked stock and advised that they did have a replacement in stock. It only took about 5 minutes for the employee to replace the screen protector. The new screen protector was FREE because I have Protection360. I left about 2:10pm. Thank you for the excellent service!

Phones are phones - you can get one anywhere, even on eBay or from that shady guy on the corner…read more What you can't get from eBay or the shady guy on the corner is customer service like you get here. Shanna is awesome sauce and her store helps like FEMA after a hurricane (with less paperwork). Check out this place if you need anything cellular related and tell em Steve sent you - maybe they'll give me a free coaster or something.... :-)

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lampasas store today.

I would recommend GIO hands down. The service was professional, prompt and he addressed everything…read morethoroughly throughout the process from start to finish. The response time was fast and the repair itself was much quicker than anticipated. Also, the cost was less than expected. I will definitely be a returning customer. Thank you!!

From the owner: Lampasas Phone Repair restores functionality to mobile devices for the Lampasas community. We…read morespecialize in precise diagnostics, component replacement, and system troubleshooting. You should choose us for our direct communication, prompt service, and commitment to returning your device to standard operating condition quickly.

These young men go above and beyond for the the customer. My mom had many hurdles in getting a home…read morephone and direct tv. They did a great job in get things straightened and them up and running. Thanks so much

These folks are nice. Never a line. They helped me replace my phone protective cover at no charge &…read morehelped me reduce my monthly bill.

Took my iPhone X to him for repair, he told me no problem the repair would take 24 hours that's was…read moreTuesday noon it's Friday 5pm and not one word from him about any thing!! Today he tells me the repair bill will be more because the did not know he had to replace the battery so it would be money at the soonest!! I will never go back for any reason!! Customer service is a 0, even if the repair is perfect not worth the wait!!!!! 24 hour repair is now a 5 day repair at the soonest!!!

No!! Do NOT go here. They do not know what they are doing!. Had my sons phone for a month after…read moretelling me it would take 24 hrs. And guess what?? The phone is still broken!!! And now I have had to pay 1000$ on top of the 140 for a new screen to get my son an new phone! Trash , trash, trash! DO NOT COME HERE. Useless!!!! SAD!!

I sent multiple emails requesting information. I never received any reply or acknowledgement.read more

Fabulous individualized service. Excellent integrity. In my experience, no problem too small.read more