Beware, THEY STEAL PHONES. An employee at the store convinced me to trade-in a phone that was paid for and I was perfectly happy with for a new one that would some how be free. I surrendered my phone for the brand new one and was never given a receipt. When I saw on my bill that the trade-in was not credited I went back to the store several times, and was told not to worry it would eventually be credited. Three months later, I learn they don't know where my phone is, and it's was activated with a new email weeks after I gave it to them. When I reported this to customer service they told me they had "no evidence" that I ever gave them my phone. Conveniently they only retain security footage for 60 days. I was jerked around from beginning to end and treated like liar. Don't be fooled by the response below, they are DEEPLY unprofessional, and not to be trusted. DO NOT GO HERE. read more