*PETE (spanish?, big man) = ONE Star (05-01-24) - Seems…read moretotally unmotivated to help me when I can't find the order # to my verizon home internet box. Told me to check my email. Didn't bother to ask me for my account phone until I told him to. I know he could've found my order in my account easier than I can. - Voice, mannerisms, apathetic attitude, barely any eye contact - either he's tired from a long day or doesn't want to work there. Either way, I regret getting him. I wished I got his co-worker instead (a nice, smarter, older black lady) - who actually answered his questions for her. ***** STEPHANIE (asst manager?) = FIVE Stars (03-23-24) - Extremely helpful in with my complicated trade-in case. Spent a lot of her time with me. Seems genuinely interested in helping me. - Even gave me her card so I can come back for "part II" of my case. Didn't abandon me to another random representative, so I wouldn't have to explain my situation again. - Thank you again, Stephanie!

Alyssa was amazing and beyond helpful. She was very understanding and helped us with everything we…read moreneeded. Definitely ask for Alyssa when coming to this location

They have amazing service and helped me very well with my issue 10/10. They even helped me with a…read moresmall fix on my headphones free of charge

I brought my phone in for a battery replacement on Tuesday, June 2. During the repair, the back of…read moremy phone was damaged, and I have now been without a properly functioning phone for several days while waiting for it to be fixed. When I called on June 5 to check on the status, I was told the replacement part would arrive and be installed on June 6. However, when I called again today, June 6, I was informed that I would have to wait until Monday because only the manager is able to scan and process incoming packages. What has made this experience even more frustrating is that while I was explaining my concerns over the phone, the employee I spoke with chuckled during the conversation. Whether intentional or not, it came across as dismissive and unprofessional given the situation. I have used this location in the past because it is convenient and I have generally trusted their service. However, this experience has left me questioning that decision. Had I known my phone would be damaged during the repair and that the resolution would take nearly a week, I likely would have chosen another repair provider, even if it cost more. What should have been a relatively quick repair has instead become a lengthy and frustrating process.

This was actually the only one store that has Pokemon cards in the store while other places are…read morealways no cards left at store! If you have a monthly membership you get to have a pack for a dollar!! I learned it used to be free but because of the tariff, $1 is required etc. I thought was interesting because it was made in US... oh well, it was still cool tho.

I stopped by today to exchange my remote, and Leo (I believe he's the manager) was absolutely…read morewonderful. He went above and beyond to help me resolve an issue that corporate customer service refused to assist with--despite it stemming from a policy change that was never communicated to customers. Leo's kindness and dedication truly stood out, and I'm very grateful for his support. GameStop, please take note: if you update your warranty policies, make sure to notify customers--whether through email or with a system note tied to their purchase. Transparency matters, and your frontline staff shouldn't be left to clean up the confusion. Thank you again, Leo, for your exceptional service!

Great and fast service! Definitely recommend this store. Great prices on cell phone cases and…read morescreen replacements.

For a very fair price the gentleman was able to replace my iPhone 11 Pro screen within 15 minutes…read moreand even sent me on my way with a free screen protector. The screen looks nice and I couldn't be happier with his work and timeliness and ability to take me on short notice! Best competitive price I have found in the area, try here first!

I bought tires and rotors and got them installed. I was bringing the rotors back, but I didn't have…read morethe receipt. They were able to look up the purchase for me and I was able to return them. What should have taken all of 5 mins took 20 because the person that was helping me was 2 weeks in and I guess he did not want to ask for help. He was very sweet, but, please, always ask for help. I gave him my information to look up the receipt. He had me pulled up. Someone called the store phone, he picked it up, and instead of him putting it on hold, he helped them while I stood right in front of him. After he looked up their information, he asked me for my information... again. Again, very nice, but, I am always going to say to put the customer in front of you first.

Steve and Jack were both very helpful!! They were professional and personable. Will definitely shop…read morehere again.

I can always find something at Rally House. Staff is very helpful and accommodating. So glad that…read moreI found this shop as it is my go too for all sports related apparel

The inventory and layout of the store is great. I was met by an associate when I first entered the…read morestore who asked if I needed help in finding anything. I told him no thanks, I'm just browsing but I'll let him know if I needed help. Well, the associate kept asking questions which was annoying since I had already expressed that I was just browsing. Then he kept following me as I walked around the store or at least that what I felt. I literally walked to another section of the store and they came over there pretending to straighten up (again) now in the area where I just walked to. At this point, whether I was being "watched" or not, the associate was ultimately annoying me, the customer. I just walked out the store. My 2nd time going to this location and both times I really didn't have a good experience.