Completely incompetent. Young girls were too busy texting on their own phones to really take care…read moreof the customer. Trying change from Verizon to AT&T, corrected her three times wait up to two months to get the problem resolved. Looks like T-Mobile here I come.

If you want a 5 star service please come to this AT&T! They are very knowledgeable about the…read moreservices and promotions.

I went into the Apple Store to figure out why my MacBook photo library wasn't syncing with my…read moreiPhone, and luck paired me with Mr. Fred, a 20-year Apple vet and hands down the most patient and solutions-oriented Genius Bar staff I've ever worked with. Fred was determined to get to the bottom of it, helped me find the right external hard drive to protect my photo memories, and walked me through it all in under an hour and made sure to give me some online resources for additional guidance at home. He made what could've been a frustrating tech visit feel calm and handled. Even though I was one of the last three customers in the store, the whole staff was welcoming and never made me feel rushed. I won't hesitate to return to this location for support. Fred told me I could call Apple Help Line if I needed help, but I told him there's no Fred over the phone. Thank you again!

I came here with my girlfriend since she wanted to get an iPad! The friendly staff, Pricella,…read morehelped out our case and found a great item and deal! Had a pleasant experience for sure! Will be back once we are around! :) Cheers

Shattering your screen can be a stressful situation but I was very satisfied with the amazing…read morecustomer service I received! I called the store and did a walk in repair. Abdul and Pablo took great care of my phone and even made me laugh a few times. Thank you gentleman! I hope I never crack my screen again, but if I do I will definitely come back!

I know CPR. And so will you if you get your cell fixed here…read more Not always the best but still a cheap and somewhat reliable place to get a cellphone fixed, despite a lot of very fake reviews. This is a massive Plaza located at Chimney Rock and Westheimer in the Galleria area which has all kinds of restaurants and good stuff and plenty of parking spaces, which is excellent. It's a good plaza and one which we visited many times over the years.

Andre (and Timothy) are phenomenal! First, became a customer at this location in September 2023. My…read moreiPhone had completely stopped working and would not come "on". Andre was extremely patient, kind, and knowledgeable. He worked on my phone long past closing time until I could at least get a signal knowing how not having a cellphone this day in time is such an emergency and necessity. A few weeks later, I return to purchase the new iPhone - once they were released - and again, nothing but nice and considerate guys all around. I've watched as folks come in and crowd the place, hoping to see this small but extraordinary team and no matter how busy it gets, they never lose their cool; always professional!!! Since 2023, I've stopped in several time to either purchase equipment for my phone or to ask questions regarding my service plan and they're still great. Highly recommend this location and this team, especially Andre!!!

The Verizon Ovation…read more Monday, 4 November of 2024, at 8:30 AM The Verizon store at 3825 Bellaire Blvd in West University, Houston, Texas, has become an adulation for my family. Keano Smith, the authorized sales tech at that Verizon location, is the third technician who has made our visit a pleasure. It seems that any problem we introduced to Keano was solved. His help made us receptive to a painless remuneration transaction even at the end of our visit. We shall indeed be visiting Mr. Keano Smith and look forward to his advice and supportive guidance. In the meantime, we are contemplating upgrading our phones because of Keano's kind attention. Thank you again, Keano, and thank you, Verizon, for having such an outstanding employee at your West University store. Lalo de Pilar

Professional staff, decent products competitive prices, what is not to love?…read more Recently bought a Mobo and CPU combo, enjoyed the experience.

There arent many electronic stores anymore unless you order online so im soo grateful to have…read moreMicrocenter in Houston. Its such an experience to walk in and be able to have hands on view of these pieces. I hope they add more circuit/sensors/batteries/etc parts! But if you do need a part they do have a great collection. I love how each person I came across are so welcoming and willing to assist. Its great to be able to spit ideas with them on their experiences with the pieces.

This Gamestop is kept up much better than many of the other locations. The employees are friendly…read moreand help you out with what you need! I would definitely recommend this location to anyone who needs to head out to a Gamestop!

What kind of business sees people waiting in line for 30+ minutes outside for a well known release…read moreonly to tell everyone on opening that they have no stock? At least they opened on time, but still, absurd that they did not put up a sign that they didn't have the product.