Needed a quick fix for my son's phone screen because the touch stopped working. Got right in and…read moreVictor told me the screen I ordered and repaired myself was faulty. Part of the issue could have been operator error- I tried! Victor was great and took maybe 20 minutes to fix the phone, and it was a cool $75. Literally the best place and best price. We chatted about playing Nintendo and our favorite Zelda games. (If you tell him your favorite Zelda game is Majora's Mask he may give you a discount!) overall 10/10 for customer service, efficiency, and price.

I was lied to multiple times by Kelani during the process of him scamming me. We paid for a genuine…read moreiphone screen replacement. Come to find out it was not a genuine iphone screen, proven by a certified apple tech with the part number and a simple light test. We didn't give him the password which he wanted to test the device. We wanted instead to test the device in person when I picked it up and keep my passcode private. He used this as an excuse as to why the problems were arising. So many failures when I had the device back, most notably the camera. Still putting my trust in him I asked him to explain and he told me that the phone may have been damaged internally and this model was notoriously tricky for face ID and camera malfunctions and that I should ALSO pay him to fix the camera. Thankful I got a second opinion from an apple tech who let me watch him open the phone. *When the phone was opened there was still bits of glass scattered through it, the clips were bent and the camera was left unconnected* (see photos) it was obvious that this phone sustained too much damage to be repaired fully by a screen replacement but Kelani didn't tell me that, he hid it under a new aftermarket screen, charged me for a genuine screen and wanted to continue to milk me with the new camera replacement. When I talked to Kelani for the final time, I started out trying to be reasonable. I asked for my broken screen and my money back and that he could have this one back. He quickly began defending himself saying that he wouldn't refund me and that I should just take him to court. (I see it's a popular reply for him in his comment responses) He also told me that he didn't need people from "my side" and people "who look and talk like me" because he has plenty of good customers with people who love him. Needless to say I suggest you stay far away from this place, in case he decides that you're the customer he's going to scam.

This is by far my favorite location. Javier Manavilla has excellent customer service skills. Amy…read moreAvalos helped me today with help from Javier. They're very helpful and kind. I've dreaded going to the phone store before finding this location.The selection is great, and so is the value. I highly appreciate the kind service, and I will forever trust Javier in helping me make the right selections.

Really good service got me what I needed in a short amount of time and I enjoyed my time just…read moregetting my phone. Javier Maravilla was awesome on helping us and making our wait with ease. He was very helpful I will definitely recommend him to friends and family.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

It was WONDERFUL!!!!! Donovan was very helpful and answered all my questions a day solved my…read moreproblems. Hope that if I have a problem again He will be available again.

Been to this location multiple times and I'm always disappointed. First time they lied to my wife…read morewhen we switched on acct. that she wouldn't be paying more then she already was and guess what? She pays more now at least by $40. Next time we went in to get her a new phone and they said we had to wait for the safe to open which took about 10-30 mins and once it opened he didn't even have the phone in there and thennnn we decided to go with a different phone and he jammed the safe so we got nothing. And then the last time we went in about a week ago (different guy everytime) they didn't have the phone she wanted and said the closest was battleground and tried pushing her to get a different phone. We left with nothing yet again. Won't be going back here.

Updated review. Again, amazing customer service. We don't walk out ever spending a ton of money…read morewithout also saving a ton too. The gentleman who helped us was great. I cannot remember his name, I will blame my memory issues from TBI. He was in his late 40s and had a shaved head and loved to travel and was from Forest Grove and grew up in Salem. He was great, super friendly, helpful and extremely knowledgeable. He helped us find savings and upgrade a phone and buy accessories. It's so nice when you spend time somewhere doing something like buying a new phone and are truly taken care of by a knowledgeable salesman not just trying to rip you off. This is my second great experience here which is why we come back to this one. Thank you for your help and great customer service and I'm sorry I can't remember your name.

The worst customer service ever! They looked at me and while with a customer, asked why I was…read morethere. I wanted to discuss switching. He said there are a couple people ahead of you and there was nobody in the store. Also a sales associate was free with no customers. Horrible worst terrible!!!!

Thank You so much for being incredibly helpful at resourcing me a old pc charger. You saved me time…read moreand money being creative and of course..beyond generous! I watched your bring clarity and held space for them to learn..

Outstanding service and expertise. I took my cell phone in because it was not holding a charge…read more They took the phone completely a part and reset it. The obvious solution would be to replace the battery, But they insisted on testing it completely and determine that replacing the battery wasn't necessary. To top it all off, they did not charge me nor would they accept any payment. Honest, reliable, and kind people.

The young man an iFix in Oak Grove, Oregon diagnosed my cell phone charging port problem and…read moreimplemented its repair very quickly and at a reasonable price. He then took time to come outside with me and show me how to plug my phone into my rather old sound system (you cannot use CarPlay with a cord) and how to make the nav system work so that it played directions over my car speakers without interfering with the blue tooth connection to my hearing aids. While there, he diagnosed a problem I was having with my laptop and showed me how to bring it back on line.. It was an operator error so no repair was needed and no charge was made. The service was fast and professional. I will undoubtedly return should I have future problems, and with my history it is likely that I will. Thank you, Oak Grove iFix.

I highly recommend IFix Electronics! The owner went above and beyond typical service standards to…read morefix my phone. This store is top-notch. If IFix can't fix it, then no one can.

This business is under NEW ownership! I brought my iPhone and laptop to CompRite LO and both were…read morediagnosed and repaired within 3 days. My iPhone was repaired while I waited on-site; and I dropped my laptop off to be evaluated and ready for pick up within 3 days. The owner, Damon, is service oriented and responsible, unlike the previous owner. I've referred several friends to this business and they've also been very pleased with the services provided.

Bought external drive for backup purposes to backup some files. Done badly & couldn't use the…read moredrive. Also very rude!! Took it to someone else as I had trouble opening the drive for the backup. Took it for an opinion....told it wasn't done well. Went back to explain what I was told. Very rude again!! The store was empty....i now understand why!!! Very incompetent & rude encounter....and expensive!! Also found out used the wrong drive!!!

Michael Dean Patterson was dedicated to cleaning up my neighbor 's phone. She has dementia and had…read moreloaded so many pop ups on her phone it would not charge. He could easily have said, "we can't help," but he worked over an hour to clear it and teach her how to use it.

They put my number on my wife's new phone by mistake . To correct this issue was a nightmare. They…read morekept telling me my phone would take time to be processed through the system to make the "SOS" go away. A 12 year old would know SOS means not connected. So what logic was used to resolve this issue? NONE. 5 hours & sent to another store for resolution , which they couldn't fix & sent me back to the offending store. It's hard to contain belligerent behavior sometimes.